As described by DM in the review of 4 days ago, this is an identical replica of what happened to me earlier in August. I made a formal complaint and suggested they change their sales technique. It loo... See more
Company replied
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See what reviewers are saying
Citroen Penistone Road Sheffield My car was due a service Jake really looked after me a lovely friendly group make you feel comfortable
Company replied
Well not a first time fix but a difficult problem to find and repaired on the 3rd attempt. wiring faults are difficult to find when all you have is fault codes to work from so well done guys to sor... See more
Company replied
Was looked after with by Shaun, he made us feel very comfortable and wasn’t pushy. He gave us plenty of opportunities to go off and chat/make decisions and encouraged us and the kids to have a good... See more
Company replied
Company details
- #81 of 91 best companies in Car dealer
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contact info
608 Penistone Road, Hillsborough, S6 2FZ, Sheffield, United Kingdom
- 0114 283 4949
4.4
Excellent
321 reviews
Asks customers to review
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happy with my repairs
28 October 2025
Reply from Evans Halshaw - Citroen Sheffield
Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services
First time buying my own car and david…
First time buying my own car and david explained everything to me perfectly so I understood what I was buying and everyone was very hospitable
18 October 2025
Unprompted review
Reply from Evans Halshaw - Citroen Sheffield
Hi Malakai,
We're happy to hear that your first car-buying experience was a success!
We're glad that we could clearly explain everything and provide a hospitable environment for you.
Evans Halshaw Customer Services
Great experience
From looking for a car to purchasing one, Dawid has been so friendly and helpful. Nothing was too much for him and he showed me how everything worked. First time buying from here and will definitely be back in the future.
7 October 2025
Unprompted review
Reply from Evans Halshaw - Citroen Sheffield
Hi Anna,
We are happy to see that your recent visit to Evans Halshaw was a positive one!
The dealership is always available for any assistance that you may need. We will ensure that your kind feedback is shared with Dawid and the team.
Thank you for taking the time to leave us your rating!
Evans Halshaw Customer Services
Great service from a friendly team.
I had a great experience while looking for a new car at this dealership. All staff very informative friendly and no pushy sales pitch, I was given plenty of time to look around the car I chose and all my questions were answered in detail. We dealt with Dawid Smieszek who was fab, a genuine friendly and funny guy. Nothing was too much trouble and he made us feel at ease every step of the way through our purchase. I would definitely use this place in the future if I ever need another car. Thanks for making it a good experience for us 🙂
15 September 2025
Unprompted review
Reply from Evans Halshaw - Citroen Sheffield
Hello Mrs Beckett,
Thank you so much for your kind words!
We are so happy to hear that Dawid was able to provide you with excellent service.
We strive to ensure that all of our customers receive the best possible service.
Thank you again for your positive review!
Evans Halshaw Customer Services
Very polite receptionist
Very polite receptionist. Car done quickly. No complaints whatsoever.
2 October 2025
Reply from Evans Halshaw - Citroen Sheffield
Hi Michael,
We're happy to hear that you found our receptionist polite and your car was serviced quickly.
Evans Halshaw Customer Services
Reply from Evans Halshaw - Citroen Sheffield
Hello Mr Read,
We’re very grateful for your 5* review, thank you.
Have a lovely day,
Evans Halshaw Customer Services
Great service from the team today
Great service from the team today. Polite, thorough and good customer service skills.
29 September 2025
Reply from Evans Halshaw - Citroen Sheffield
Hello,
We appreciate you taking the time to leave us this great review!
We're happy to hear you received polite, thorough, and good service from our team.
Evans Halshaw Customer Services
No courtesy car.
No courtesy car.
Service time is poorly arranged.
Extra cost for me when they did not finish in time.
25 September 2025
Reply from Evans Halshaw - Citroen Sheffield
Hello Charles,
We regret that the service and lack of a courtesy car caused extra costs and inconvenience.
Thanks for your feedback, it helps us improve.
Evans Halshaw Customer Services
Nice garage, genuine people
Was looked after with by Shaun, he made us feel very comfortable and wasn’t pushy. He gave us plenty of opportunities to go off and chat/make decisions and encouraged us and the kids to have a good look round, see every bit of the car.
Made us feel at ease after a previous bad experience and offered reassurance.
We went with a car in mind, test drove it and went back the following day to collect, all went smoothly and the team were lovely and helpful.
13 September 2025
Unprompted review
Reply from Evans Halshaw - Citroen Sheffield
Hello Jade,
We're happy to hear that you felt comfortable and supported during your car-buying experience.
It's great to know that Shaun helped you feel at ease and provided a smooth, helpful process.
Thank you for sharing your positive feedback!
Evans Halshaw Customer Services
Poor practices
The salesman was very friendly. His employer not so. They took £99 to reserve the car we were interested in for two days - with a promise of full refund if we didn't buy. Fair enough, but the refund didn't happen. Phoned them two and a half weeks later. "An issue with our agent's system. We can't tell whether a refund has actually gone through. We'll arrange it now". A compulsory £99 admin fee was added to advertised price - which may be illegal, but certainly isn't good practice. Their extra sales pitch trying to sell us chemical treatments and extra insurance we didn't want wasted half an hour. Poor part-exchange offer. Needless to say, we bought our car elsewhere.
29 August 2025
Unprompted review
Reply from Evans Halshaw - Citroen Sheffield
Hello Peter,
We appreciate you sharing your experience.
We regret to hear about the issues with the reservation refund and the added fee.
We're also sorry the sales process wasn't ideal and that the part-exchange offer didn't meet your expectations.
We'll review your feedback to improve our processes.
Evans Halshaw Customer Services
Great experience
Staff were very pleasant, even the ones who were not seeing to us.
17 September 2025
Reply from Evans Halshaw - Citroen Sheffield
Hi Joan,
We appreciate you mentioning our pleasant staff, even those who were not directly assisting you.
Evans Halshaw Customer Services
Definitely went the extra mile
The whole of the team I came in contact with were marvellous. Very polite, professional offering a great speedy service. Definitely went the extra mile.
10 September 2025
Reply from Evans Halshaw - Citroen Sheffield
Hi Carole,
We appreciate your fantastic feedback!
We're so glad to hear that our team was polite and professional and offered a great, speedy service.
Evans Halshaw Customer Services
The company is very professional and…
The company is very professional and the staff are very professional and polite
1 September 2025
Reply from Evans Halshaw - Citroen Sheffield
Hi Gillian,
We are so glad to hear that you found our company and staff professional and polite.
Evans Halshaw Customer Services
Picked up my new car today and great…
Picked up my new car today and great service from Jake, run through all my options and answered all my questions
1 September 2025
Unprompted review
Reply from Evans Halshaw - Citroen Sheffield
Hi Emma,
We're happy to hear that your new car pickup went smoothly!
We appreciate you mentioning the assistance you received from Jake and that all your questions were answered.
Evans Halshaw Customer Services
Reply from Evans Halshaw - Citroen Sheffield
Hello,
Thank you for the five stars.
Evans Halshaw Customer Services
Reply from Evans Halshaw - Citroen Sheffield
Hi Robert,
We appreciate you taking the time to leave us this positive feedback.
Evans Halshaw Customer Services
Recall Service
Friendly staff. Quick response and clear communication. Jib completed quickly and contacted to pick car up.
21 August 2025
Reply from Evans Halshaw - Citroen Sheffield
Hi Andrew,
We're so glad our staff were friendly, responded quickly, and communicated clearly.
It's great the job was completed fast, and you were contacted promptly.
Evans Halshaw Customer Services
Don't buy warranty
Don't buy warranty, 2 years , told l would have to pay for diagnostic, extreme money , shame on you , dishonest, TS
13 August 2025
Unprompted review
Reply from Evans Halshaw - Citroen Sheffield
Hi Craig,
We appreciate you taking the time to share your feedback.
We understand your frustration with the service you received.
We strive to provide accurate and transparent information to our customers.
We will review your experience and use it to improve our service in the future.
Evans Halshaw Customer Services
Absolutely disgusted with service…
Absolutely disgusted with service complete lack of salesmen ship false advertisement in car and trying to miss sell warranty and service plans no demands or needs completed no statement of facts rude manager and staff, car dirty no fuel all 4 tyres had pressure light on, car advertise with dab radio and sat nav and no response from any after care service my daughter has now got to pay 450 to have sat nav and dab radio and no form of apologies took her 2 and half hrs to travel she had to sit there for 3 hrs not even offered a glass of water, disgrace quick to take your money no form of money laundering process, this branch is a disgrace 😡
2 August 2025
Unprompted review
Reply from Evans Halshaw - Citroen Sheffield
Hi Michaela,
We're disappointed to see you haven’t had a positive experience.
Satisfaction is one of our top priorities, so we would like to learn more about your experience to see if there is anything we can help with.
Please contact us at service.followup@evanshalshaw.com and we will ensure to put you in contact with the leadership team.
Thank you,
Evans Halshaw Customer Services
My New Car
Fantastic customer service especially David the salesman who delt with my wife and I we would definitely recommend Evans Halshaw Sheffield
31 July 2025
Reply from Evans Halshaw - Citroen Sheffield
Hi Michael,
We're happy to hear that you had such a positive experience with David.
We appreciate your recommendation and thank you for taking the time to share your feedback with us.
Evans Halshaw Customer Services
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