Evans Halshaw - Ford Ashton under Lyne Reviews 

470
TrustScore 4 out of 5

4.0

Manchester Road, OL7 0DG Ashton-under-Lyne, GB


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Rated 5 out of 5 stars

Great customer service from Tim. I was helping my in laws who were looking for a Fiesta Zetec, Evans Halshaw Ashton had one for sale, I spoke with Tim, he provided me with additional deta... See more

Company replied

Rated 1 out of 5 stars

Made an enquiry about a car, got a reply from a salesman called Jack, replied to him and never heard anything back for a few days so I replied again and still never heard anything back. Absolutely sho... See more

Company replied

Rated 5 out of 5 stars

We were looked after by John, he was so welcoming and enthusiastic, we looked round a few cars and had a test drive. He was very knowledgeable and gave great advice and was super helpful on the app an... See more

Company replied

Rated 5 out of 5 stars

I completed a part exchange this weekend at the Aston under Lyne dealership. In a word... excellent. I had contacted Tim Furby by phone as we live over two hours from the site and sorted all the detai... See more

Company replied


Company details

  1. #81 of 90 best companies in Car dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • Manchester Road, OL7 0DG, Ashton-under-Lyne, United Kingdom

  • 0161 330 0121

4.0

Great

TrustScore 4 out of 5

470 reviews

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4.0

All reviews

(470)

5,575 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Do not ask people to make payments to…

Do not ask people to make payments to you through inefficient means (for example through links)

29 July 2024
Evans Halshaw - Ford Ashton under Lyne logo

Reply from Evans Halshaw - Ford Ashton under Lyne

Hi Juan,

We are sorry if you have experienced any issues making a payment through a secure link.

If there are any outstanding issues you have that you need addressed, please contact me on service.followup@pendragon.uk.com

Thank you,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent customer service

A first class and seamless trade in and sale at the dealership. Peter Ames & Jack Reid deserve special recognition. Peter handled our initial enquiry regarding a used car. He was very patient and explained all the options available to us. He arranged to value my existing car and I was more than pleased with the trade in valuation. Peter arranged a test drive in the car we decided to purchase. Due to Peter being on annual leave, handover was dealt with by Jack. He went through all the documents and with help from another colleague he set up a new service plan. Many thanks to all concerned with the purchase of my almost new Puma ST.
I would have no hesitation in recommending the dealership to anyone looking to purchase a new or used car.

16 August 2024
Unprompted review
Evans Halshaw - Ford Ashton under Lyne logo

Reply from Evans Halshaw - Ford Ashton under Lyne

Hi Caroline,

We are thrilled to hear about your positive experience with our dealership.

It's wonderful to know that Peter and Jack went above and beyond to make your trade-in and purchase seamless.

Their dedication to providing excellent customer service is truly appreciated.

We're happy that you were pleased with the trade-in valuation and that you found the perfect Puma ST.

We hope you enjoy your new car!

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Car service and mot

Very helpful staff, great service.

16 August 2024
Evans Halshaw - Ford Ashton under Lyne logo

Reply from Evans Halshaw - Ford Ashton under Lyne

Hi Anthony,

Thank you very much for leaving a 5* review.

We really appreciate it!

Have a great day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great service

16 August 2024
Evans Halshaw - Ford Ashton under Lyne logo

Reply from Evans Halshaw - Ford Ashton under Lyne

Hi Dave,

A big thank you for leaving us a 5* review!

Have a lovely day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Nice clean garage,staff all friendly…

Nice clean garage,staff all friendly and professional

26 July 2024
Evans Halshaw - Ford Ashton under Lyne logo

Reply from Evans Halshaw - Ford Ashton under Lyne

Hi Brian,

Thank you so much for leaving us this great review.

Have a lovely day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent customer service and…

Excellent customer service and outstanding cummincation throughout the planned service of my vehicle.

16 July 2024
Evans Halshaw - Ford Ashton under Lyne logo

Reply from Evans Halshaw - Ford Ashton under Lyne

Hi Mr Davies,

We are happy to see that your recent visit to Evans Halshaw was a positive one!

The dealership is always available for any assistance that you may need.

Thank you for taking the time to leave us your rating!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Easy mostly hassle free experience

Easy mostly hassle free experience. Quality car, couple of issues found on road test which are getting sorted but over all very happy

20 July 2024
Evans Halshaw - Ford Ashton under Lyne logo

Reply from Evans Halshaw - Ford Ashton under Lyne

Hi Philip,

We're delighted to hear you had a positive experience.

We appreciate your feedback and are glad to hear the issues you encountered on the road test have been addressed.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Good Salesman

Our experience of buying a car from Evans Halshaw, Ashton under Lyme, was made easier by the support, knowledge and experience by the salesman Chris Cain.

5 July 2024
Unprompted review
Evans Halshaw - Ford Ashton under Lyne logo

Reply from Evans Halshaw - Ford Ashton under Lyne

Hi Jerry,

We are delighted to hear that your experience was made easier by the support and knowledge of our salesman.

We appreciate your kind words and will share your feedback with Chris.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Everything just ran so smoothly

Everything just ran so smoothly. Peter our sales guy was easy to deal with and we did not feel like we were going to get ripped off. Exchange of old car was easy and drove off happily in our new car.
Thankyou

29 June 2024
Evans Halshaw - Ford Ashton under Lyne logo

Reply from Evans Halshaw - Ford Ashton under Lyne

Hi,

We are so happy to hear that your experience was positive.

We strive to make the car buying process as smooth and enjoyable as possible for our customers.

We appreciate your kind words about Peter and the team.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Abid is very welcoming

Abid is very welcoming , had never sell a car before ,he is patient on explaining the procedures. The offer was decent being in a position where I'm in a difficult crisis and agreed to sold my car there. Sad to see my car go but the overall experience is professional and I would recommend people who wants to sell the car.

18 June 2024
Unprompted review
Evans Halshaw - Ford Ashton under Lyne logo

Reply from Evans Halshaw - Ford Ashton under Lyne

Hi,

Thank you so much for taking the time to review your experience with us.

Abid will be absolutely thrilled that you have rated them so highly!

Kindest regards.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Buying my fiesta Excellent service from start to finish…

Excellent service from start to finish buying my Fiesta and the gentleman who looked after me and went above and beyond to get me sorted thank you Chris Cain 👏👍

20 June 2024
Unprompted review
Evans Halshaw - Ford Ashton under Lyne logo

Reply from Evans Halshaw - Ford Ashton under Lyne

Hi Kev,

Thank you for the great review and the feedback for Chris.

We really appreciate it and look forward to welcoming you back again!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent in every way!

I was very pleased with the service I received from Kieran Mach at the Ashton under Lyne branch of Evans Halshaw. From first contact he was very friendly and helpful. He dealt with my questions with knowledge and patience and allowed me to make my own decision without putting any pressure for a sale. It was the first time I made a long distance car purchase and Kieran reassured me by sending me a bespoke walk through video of the car. The car was delivered to me in immaculate condition by a friendly and respectful driver and the handover was very smooth. I would definitely recommend Evans Halshaw to anyone looking to purchase their next vehicle.

6 June 2024
Unprompted review
Evans Halshaw - Ford Ashton under Lyne logo

Reply from Evans Halshaw - Ford Ashton under Lyne

Hello Leyla,

Thank you for reviewing your experience at our Ford dealership in Ashton under Lyne.

It sounds like Kieran has done a fantastic job helping you. I'll be sure to pass your kind review on to Kieran as I'm sure he will appreciate this a lot.

Thanks again!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great place to buy a new car

Everything explained to us polite customer service nothing was to much trouble

7 June 2024
Evans Halshaw - Ford Ashton under Lyne logo

Reply from Evans Halshaw - Ford Ashton under Lyne

Hello Susan,

Thank you very much for leaving a review!

Have a nice day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

5 star service

Thank you to Peter for helping me choose my new car and explaining the PCP process very clearly. He sorted a test drive quickly and explained all the features of the car. I didn’t feel pressured into anything throughout and overall I am very happy with the experience

8 June 2024
Unprompted review
Evans Halshaw - Ford Ashton under Lyne logo

Reply from Evans Halshaw - Ford Ashton under Lyne

Hello Sarah,

We appreciate you taking the time to review us!

I am very pleased everything was handled to your satisfaction by Peter.

Enjoy your day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Good vehicle,prompt service by Keiran

Good vehicle,prompt service by Keiran. All docs completed satisfactorily. Would recommend. Customer Service 5 star

4 June 2024
Unprompted review
Evans Halshaw - Ford Ashton under Lyne logo

Reply from Evans Halshaw - Ford Ashton under Lyne

Hi Mike,

Thank you very much for leaving a 5* review.

Keiran will really appreciate it!

Have a great day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent service from Evans Halshaw.

I purchased the car originally from Evans Halshaw and have never had any hesitation in having any service or repair work done by them on the cars I have owned for the past few years. The whole experience has always been excellent, everyone, from those on the service desk to the engineers in the workshop, have always been professional and courteous. Everything is always explained thoroughly, and any work required is done for what I regard as an acceptable price using approved parts. To cap what is already an excellent service, the car is always returned to me as shiny as a new pin having been valeted at no extra cost. Marvellous.

7 June 2024
Evans Halshaw - Ford Ashton under Lyne logo

Reply from Evans Halshaw - Ford Ashton under Lyne

Hello John,

We are happy to see that your recent visit to Evans Halshaw has been a positive one!

The dealership is always available for any assistance that you may need.

Thank you for taking the time to leave us your rating!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Ford Ashton are Awesome

The guys at Ford Ashton went the extra mile to accommodate my needs, with the transition from my old car to my new one. I greatly appreciate the effort and help. Would recommend anyone to come here and get a car, the service is awesome.

23 May 2024
Evans Halshaw - Ford Ashton under Lyne logo

Reply from Evans Halshaw - Ford Ashton under Lyne

Hi Robert,

Thank you so much for your lovely review.

We love to hear when our team members go the extra mile!

I will ensure your feedback is passed onto the management team so they know what a great job they are doing!

Thank you again and enjoy your new vehicle!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Above and beyond

Steven went above and beyond to make sure I got the car I wanted, he was absolutely amazing. I am very happy with my purchase and would definitely recommend Evans Halshaw Ashton under Lyme and the staff especially Steven.

26 May 2024
Unprompted review
Evans Halshaw - Ford Ashton under Lyne logo

Reply from Evans Halshaw - Ford Ashton under Lyne

Hi Nicola,

Thank you for taking the time to leave us this fantastic review!

Steven strives to provide excellent customer service at Ford Ashton under Lyne.

Thanks again!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Vrery helpful salesman (Steve)

Very helpful salesman (Steve) - the car had a small stain on the seat when I first viewed it and that was dealt with no fuss - brilliant easy sales process - very happy - would recommend

20 May 2024
Evans Halshaw - Ford Ashton under Lyne logo

Reply from Evans Halshaw - Ford Ashton under Lyne

Hi Matthew,

Thank you so much for taking the time to review your experience with us.

Steve will be absolutely thrilled that you have rated them so highly!

Kindest regards.
Evans Halshaw Customer Services

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