Met salesman Tony in the yard whilst we were browsing,Tony was not pushy,just said feel free to look at all cars get the key tag and he would sit with us.Got what we needed and he went through the fin... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We purchased a car from a Evans Halshaw Kia in Hull after having a rough time with a previous car. So the full experience was a welcome to an apprehensive customer Tony our sales rep was very professi... See more
Company replied
Bought a Rexton fron Hull Kia Anthony Lyell made whole process smooth even though we couldn't actually ring each other so.all done by text and e mail but smooth and efficient very pleased with my new... See more
Company replied
Charged for four tyres at MOT, which had been told by a mechanic two weeks before were only going to be advisory. Opted for cheapest tyres to be charged on arrival for the premium tyres. A l... See more
Company replied
Company details
- #81 of 91 best companies in Car dealer
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contact info
Priory Park, HU4 7DY, Hull, England, United Kingdom
- 01482 357590
4.2
Great
413 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Evans Halshaw - Kia Hull
Hello Graham,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services
Poor sales experience
First time I've bought a Kia, but was most suitable vehicle to meet our needs as a second vehicle.
First visit, very rushed and disorganised, they were busy but felt like a number, not someone buying a 1 year old top end Sportage.
Scheduled a day and time to collect it, arrived and they were not prepared for handover due to moving into new showroom. Waited nearly an hour, before they said ok, we need to do xyz and physically go to post office with them sort out v5 as was originally registered disabled.
I had emailed them 2 days before cofirming handover schedule advising I had booked time off work and couldnt run late due meetings etc. a simple phone call to reschedule could have resolved this.
So we had to literally leave with no handover possible.
We had to travel back home again and come back later in the afternoon for second attempt, which meant I had to book more time off work and each trip was an hour and half round trip.
When purchasing I stated it had 8 miles of fuel in it and needed a good valet. I again in my email 2 days prior to handover requested that some fuel be put in it, wasn't asking for full tank, just some.
During handover, very rushed.. valet was very poor standard, and fuel stated 3 miles, I mean come on 3 miles!
It had no floor Matt's at all, smudges and marks all over due to poor valet and the windows hadn't even been cleaned inside.
As we were already frustrated from the morning, we just wanted to leave.
I emailed them afterwards explaining all this and requested a set of floor mats as a gesture of goodwill, nothing else, just floor mats.
Didn't even get a reply, just ignored.
Now 1 month later, still haven't received v5 through, so still can't put private registration on it and having to chase them again!
We have two vehicles and change them every 2-4 years and are middle aged and Never had an experience like this.
Car is lovely now I've cleaned it properly and bought our own floor mats etc.
Shame about the experience and really hoping nothing goes wrong with it, as dread the thought of having to liaise with dealership again.
6 February 2026
Unprompted review
Reply from Evans Halshaw - Kia Hull
Hi Grant,
Thanks for sharing your feedback on your experience with Evans Halshaw Brand . We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Evans Halshaw Brand Customer Services
Rang Service Dept 7 Times
Rang Service Dept 7 Times, No Answer, No Explanation on how the Fault on my Car has been sorted.
3 March 2026
Reply from Evans Halshaw - Kia Hull
Hello Nick,
Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.
We understand that a three-star rating can indicate a neutral experience, and we're committed to improving. To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at help@evanshalshaw.com.
This will enable us to address any areas of concern and ensure a better experience for you and others.
Thank you once again for taking the time to review us.
Evans Halshaw Kia Hull Customer Services
Am I just a number now I have made my purchase
There was no acknowledgement upon arrival at the service area. There was only one person on duty but even so there was no "Sorry for you wait I will be with you as soon as I have finished serving this customer. This make the customer being served at ease and also make the customer waiting feel valued. There were several empty chairs but no invitation to take a seat whilst I waited. I am nearly 70. Otherwise efficient and courteous.
2 March 2026
Reply from Evans Halshaw - Kia Hull
Hello Simon,
Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.
We understand that a three-star rating can indicate a neutral experience, and we're committed to improving. To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at help@evanshalshaw.com.
This will enable us to address any areas of concern and ensure a better experience for you and others.
Thank you once again for taking the time to review us.
Evans Halshaw Brand Customer Services
Purchase of a used car - 5 Star treatment!
At Halshaw Kia Hull I found the perfect car with the perfect spec a Wolf Grey Nissan Tekna. From first contacts with Tony Lyell from the sales team it was super friendly and courteous. The car was prepped brilliantly with a few flaws perfectly covered upon handover. I would highly recommend EH-Kia Hull for any one wanting to buy a new or used car. A 5 STAR experience!
26 February 2026
Unprompted review
Reply from Evans Halshaw - Kia Hull
Hello Paul,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Evans Halshaw Brand Customer Services
Reply from Evans Halshaw - Kia Hull
Hello, Geoff
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services
My car was in for a 70,000 mile service…
My car was in for a 70,000 mile service - this was undertaken in excellent time and to high standard. Personnel behind the desk inside your premises were polite and very efficient.
20 February 2026
Reply from Evans Halshaw - Kia Hull
Hello Robert,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Kia Hull Customer Services
Excellent Service Department
Service Reception (Summer) and the Service Department Manager (Sam) resolved an issue I discovered with no Service Booklet being supplied with the car when I bought it last year. They promised a complimentary one as a gesture of goodwill. Little touches like that mean alot.
19 February 2026
Reply from Evans Halshaw - Kia Hull
Hello Barry,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services
Great …
The nice girl on the service desk made me a coffee while i waited plus a good chat with one of the sales personnel about a future purchase.
18 February 2026
Reply from Evans Halshaw - Kia Hull
Hello Allen,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services
I was helped out by Anthony
I was helped out by Anthony, quick process and was in a new vehicle within 7 days. Good service all round and would definitely recommend
15 February 2026
Unprompted review
Reply from Evans Halshaw - Kia Hull
Hello Isaac,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Evans Halshaw Brand Customer Services
Reply from Evans Halshaw - Kia Hull
Hello James,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Kia Hull Customer Services
Reply from Evans Halshaw - Kia Hull
Hello William,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Reply from Evans Halshaw - Kia Hull
Hello Paul,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Kia Hull Customer Services
quick service
friendly staff - quick service. And told me way forward which is greatly appreciated.
22 January 2026
Reply from Evans Halshaw - Kia Hull
Hello Barbara,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services
Service Visit…
Customer service was very good but the whole visit is made poor but the lack of space for vehicles on the site
12 January 2026
Reply from Evans Halshaw - Kia Hull
Hello Jobling,
Thanks for taking the time to leave your review. We're pleased to hear the team looked after you and that things went smoothly overall. If there's anything we could do to make your next visit a five-star experience, we'd really like to hear your thoughts, we value every opportunity to improve.
Evans Halshaw Brand Customer Services
Great experience
Evans Halshaw - Kia Hull was a great place to buy a car from. From the minute I enquired, they were quick to get in touch without being too pushy, Brian recommended Ben to deal with my purchase and Ben was really helpful and understanding of my budget and I didn't feel pressured into going over budget or getting the added extras. I came away with my dream car that was within in budget and what I have been looking for for the past 3 months. Very very happy customer.
12 January 2026
Unprompted review
Reply from Evans Halshaw - Kia Hull
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Kia Hull Customer Services
Reply from Evans Halshaw - Kia Hull
Hello Steve,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Service visit
I was offered an appointment to suit my needs in a short time for MOT. This was done early in the day which was appreciated as i couldn't leave the car all day. Shaun, Sumer and Sophie where all very helpful
8 January 2026
Reply from Evans Halshaw - Kia Hull
Hello Angela,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Evans Halshaw Brand Customer Services
My car wasn’t washed
7 January 2026
Reply from Evans Halshaw - Kia Hull
Hello Susan,
Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.
We understand that a three-star rating can indicate a neutral experience, and we're committed to improving. To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at help@evanshalshaw.com.
This will enable us to address any areas of concern and ensure a better experience for you and others.
Thank you once again for taking the time to review us.
Evans Halshaw Brand Customer Services
Reply from Evans Halshaw - Kia Hull
Hello Andrew,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.