Evans Halshaw - Vauxhall Middlesbrough Reviews 

560
TrustScore 4.5 out of 5

4.6

Cambridge Road, Cargo Fleet, TS3 8AG Middlesbrough, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

I bought a 3 year old car from Evan’s Halshaw Vauxhall Middlesbrough, the experience at the start was friendly and was given a coffee straight away. Our salesman was Arnold, a young and very polite y... See more

Company replied

Rated 5 out of 5 stars

Arnold Mupakasa was professional, friendly, and knowledgeable about the car I was interested in. Arnold was patient and explained each step and product clearly. We unfortunately weren't able to comple... See more

Company replied

Rated 1 out of 5 stars

Horrendous service would defiently not recommend to anyone to use the garage. Advised that fault would be fixed with no cost, total lack of transparency from staff who kept changing the story trying... See more

Company replied

Rated 5 out of 5 stars

Always a pleasure using Evans Halshaw Middlesborough for my car servicing. Angela Gardner always goes above and beyond in getting my car booked in at a date and time that suits me. I do a lot of miles... See more

Company replied


Company details

  1. #80 of 90 best companies in Car dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • Cambridge Road, Cargo Fleet, TS3 8AG, Middlesbrough, United Kingdom

  • 01642 253666

4.6

Excellent

TrustScore 4.5 out of 5

560 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(560)

5,484 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Five-star service

I was nervous about spending so much money on a car but the team made me feel at ease during the whole process. I reserved the car online and came down to the showroom on a bank holiday Monday to find that everything had been sorted for me: the car was in pristine condition and had been fuelled up, ready for me to drive off.

Arnold was an absolute joy to deal with from start to finish. He sent me a detailed, personalised video of my new car after I reserved it, and even drove me to the post office to tax it after bank holiday closures with the DVLA. He made the whole experience of buying my car from Evans Halshaw seamless and enjoyable, and I cannot recommend enough.

Thank you so much, Arnold and Evans Halshaw!

4 May 2026
Unprompted review
Evans Halshaw - Vauxhall Middlesbrough logo

Reply from Evans Halshaw - Vauxhall Middlesbrough

Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Arnold at dealership.
Have a lovely day!
Evans Halshaw Vauxhall Middlesbrough Customer Services

Rated 5 out of 5 stars

The staff are very friendly and…

The staff are very friendly and helpful. Angela is always polite and tries her best to have things done as best she can.

2 May 2026
Evans Halshaw - Vauxhall Middlesbrough logo

Reply from Evans Halshaw - Vauxhall Middlesbrough

Hello Emma,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Friendly staff great service

Friendly staff great service

30 April 2026
Evans Halshaw - Vauxhall Middlesbrough logo

Reply from Evans Halshaw - Vauxhall Middlesbrough

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

A all round good service by all thanks…

A all round good service by all thanks so much

30 April 2026
Evans Halshaw - Vauxhall Middlesbrough logo

Reply from Evans Halshaw - Vauxhall Middlesbrough

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Highly recommend to everyone really…

Highly recommend to everyone really good service and great staff very polite and helpful.

28 April 2026
Evans Halshaw - Vauxhall Middlesbrough logo

Reply from Evans Halshaw - Vauxhall Middlesbrough

Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Customer service

Quick search, helpful staff and kept updated with what was happening.

24 April 2026
Evans Halshaw - Vauxhall Middlesbrough logo

Reply from Evans Halshaw - Vauxhall Middlesbrough

Hello Lisa,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at dealership.
Have a lovely day!
Evans Halshaw Vauxhall Middlesbrough Customer Services

Rated 5 out of 5 stars

Service

Took my car for a service, customer service was great. I was provided with a video of my vehicle and was given phone call updates by Angela. My car came back washed and clean. Amazing service

7 April 2026
Unprompted review
Evans Halshaw - Vauxhall Middlesbrough logo

Reply from Evans Halshaw - Vauxhall Middlesbrough

Hi Lola,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Angela at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Fantastic service from Shane

Fantastic service from Shane. Kept me updated and in the loop throughout the process

1 April 2026
Unprompted review
Evans Halshaw - Vauxhall Middlesbrough logo

Reply from Evans Halshaw - Vauxhall Middlesbrough

Hi Warren,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Shane at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

It was easy to arrange time and date…

It was easy to arrange time and date for my service, the staff on reception were welcoming and polite and kept me fully informed at all times.

30 March 2026
Unprompted review
Evans Halshaw - Vauxhall Middlesbrough logo

Reply from Evans Halshaw - Vauxhall Middlesbrough

Hello John,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Really great customer care

Really great customer care. A routine service found my exhaust was hanging on by the flexi hose. I needed the car for a 200 mile trip the following day so Angela managed to organise the replacement parts AND the work so I could be safely back on the road the same day. Very grateful and very impressed

23 March 2026
Unprompted review
Evans Halshaw - Vauxhall Middlesbrough logo

Reply from Evans Halshaw - Vauxhall Middlesbrough

Hi Carol,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Angela at Dealership
Have a lovely day!
Evans Halshaw Vauxhall Middlesbrough Customer Services

Rated 5 out of 5 stars

I was given an excellent service…

I was given an excellent service throughout and was kept up to date on the service of my car. I found everything completed on time and a great quality of service.

27 March 2026
Unprompted review
Evans Halshaw - Vauxhall Middlesbrough logo

Reply from Evans Halshaw - Vauxhall Middlesbrough

Hello Doug,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Middlesbrough Customer Services

Rated 5 out of 5 stars

Great experience

Arnold was a very pleasant and knowledgeable representative for Vauxhall. We are very pleased with the service received and are enjoying our new Corsa. Would not hesitate to recommend Evans Halshaw Vauxhall, Middlesborough.

25 March 2026
Unprompted review
Evans Halshaw - Vauxhall Middlesbrough logo

Reply from Evans Halshaw - Vauxhall Middlesbrough

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

recall on car

got a letter about a recall so rang evan halshaws and they fitted me in straight away, got served by shane and straight away he was polite, welcoming and reassuring, after dropping my car off he rang me every so often with updates on my car. After collecting my car he was understanding and helped me out massively with what went on with my car and where to come if i ever needed future repairs, couldn’t fault the lad honestly, such a polite man :)

27 March 2026
Unprompted review
Evans Halshaw - Vauxhall Middlesbrough logo

Reply from Evans Halshaw - Vauxhall Middlesbrough

Hello Cameron,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Great service

All was good, communications were fine. overall pleased
Shane helped me sort things, give the guy a payrise :)

20 March 2026
Unprompted review
Evans Halshaw - Vauxhall Middlesbrough logo

Reply from Evans Halshaw - Vauxhall Middlesbrough

Hello,
Shane will appreciate you leaving this review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Middlesbrough Customer Services

Rated 5 out of 5 stars

Professional and friendly

Booked my car in for a service and MOT. Booking was easy to do. And I was reminded of the booking 24hours before. On arriving at Evans Halshaw, the showroom was welcoming and friendly. I was kept up to date through the day on my vehicle progress and my questions were answered with ease. Car was cleaned to a high standard. Must mention Angela and Ashley who were professional and friendly. And showed me to my car when finished. Fab experience

18 March 2026
Unprompted review
Evans Halshaw - Vauxhall Middlesbrough logo

Reply from Evans Halshaw - Vauxhall Middlesbrough

Hi Lorraine,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Angela and Ashley at Dealership
Have a lovely day!
Evans Halshaw Vauxhall Middlesbrough Customer Services

Rated 5 out of 5 stars

Purchasing a Civic - Quick and Easy

Just secured a car today with Arnold M, I can’t recommend him enough!! He was super friendly, professional and knowledgeable about any of our enquiries and the entire process was smooth.

I would ask for this man if you are planning to buy from here, look out for the guy in the three piece suit.

14 March 2026
Unprompted review
Evans Halshaw - Vauxhall Middlesbrough logo

Reply from Evans Halshaw - Vauxhall Middlesbrough

Hello Curt,
Arnold, will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

In for a product recall staff where…

In for a product recall staff where very helpful booking me in to getting me sorted and away with my van very helpful quick and even a free wash on van so all in all very good visit

13 March 2026
Unprompted review
Evans Halshaw - Vauxhall Middlesbrough logo

Reply from Evans Halshaw - Vauxhall Middlesbrough

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Middlesbrough Customer Services

Rated 5 out of 5 stars

Shane and all the team are always very…

Shane and all the team are always very welcoming and always happy to help. My Corsa had an intermittent fault. Which was soon identified and resolved the same day.
Even though my car is on the Motability scheme, they are never and less than happy to assist me, even explain everything in a way that I can understand, plain and simple and no fuss.

Thanks ladies and gents you all are amazing 🤩

12 March 2026
Unprompted review
Evans Halshaw - Vauxhall Middlesbrough logo

Reply from Evans Halshaw - Vauxhall Middlesbrough

Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Just purchased a new car from this branch

Just purchased a new car from this branch. Saj was great to deal with, especially helping me out with timing on the payment and even picked me up from the train station. Would recommend.

10 March 2026
Unprompted review
Evans Halshaw - Vauxhall Middlesbrough logo

Reply from Evans Halshaw - Vauxhall Middlesbrough

Hello Chloe,
Saj will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look