Had a great experience buying a pre-reg June 2024 Vauxhall Vivaro Prime L1 2.0 litre Diesel for our window cleaning business. Went to view van on Monday afternoon at Evans Halshaw Shiremoor and drov... See more
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Our car was collected from our home for its annual service and MOT. Leanne from Evans Halshaw at Shiremoor arranged everything and kept us updated. She also set up a service plan for us. During the af... See more
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Sales lady pleasant and friendly, although does not return calls or replies to emails. Collected 1 year old car today, not valeted internally to a good standard; once drove home had to give it a good... See more
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Efficient, friendly, helpful staff. Recall arranged easily n with speed. Although received a different courtesy car as previously been informed, car replacement easy to drive n a new experience for me... See more
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Company details
- #81 of 90 best companies in Car dealer
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contact info
New York Road, Shiremoor, NE27 0TS, Newcastle upon Tyne, United Kingdom
- 0191 259 7200
4.5
Excellent
535 reviews
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Reply from Evans Halshaw - Vauxhall Shiremoor
Hello Robert,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Shiremoor Customer Services
Friendly & Brilliant
Every visit they are always friendly and always do everything they can for their customers. Service is excellent, can not fault them for anything.
26 June 2026
Reply from Evans Halshaw - Vauxhall Shiremoor
Hello Nathan,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Staff very friendly and a video sent af…
Staff very friendly and a video sent af the health check
26 June 2026
Reply from Evans Halshaw - Vauxhall Shiremoor
Hello Richard,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
When part ex car with Carl Dunn years…
When part ex car with Carl Dunn years after years we always go to him we receive an excellent service he goes that extra mile for us. The transaction is quick and easy. He has all the time in the world for us to get the right car.
23 May 2026
Unprompted review
Reply from Evans Halshaw - Vauxhall Shiremoor
Hello Christine,
Thanks for sharing your recent experience!
It sounds like Carl has done a great job helping you during your time at our Dealership.
I'll be sure to pass your kind review on.
Evans Halshaw Brand Customer Services
Very helpful salesman named jamie banks…
Very helpful salesman named jamie banks made me feel at ease in securing a new car made it easy to understand all documents,figures would recommend him if you want to buy a car from evans haulshaw vauxhall shiremoor brilliant service
18 June 2026
Unprompted review
Reply from Evans Halshaw - Vauxhall Shiremoor
Hi Andrew,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Jamie at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services
HOME VISITATION.
The fact that Callum was able to visit me in order for us to arrange my next Motability car.
I am currently in the middle of an unusually long flare-up of my severe rheumatoid arthritis. As such, I am unable to go out at present.
Hopefully, a call tomorrow from my consultant rheumatologist will result in an improvement - and I expect to be able to visit your dealership when my new car is due to be picked up.
17 June 2026
Reply from Evans Halshaw - Vauxhall Shiremoor
Hi Geoffrey,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Callum at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services
Reply from Evans Halshaw - Vauxhall Shiremoor
Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Vauxhall Shiremoor Customer Services
Great staff excellent service
The staff here are always polite and helpful and callum went the extra mile from start to finish .
Thank you so much
4 April 2026
Reply from Evans Halshaw - Vauxhall Shiremoor
Hello, Stewart
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services
Professional Staff
Mark was very friendly and knowledgeable about my car needs. He took time to explain every detail of the new car and the required paperwork. I felt confident in driving the car away. Thank you
12 June 2026
Unprompted review
Reply from Evans Halshaw - Vauxhall Shiremoor
Hello Karen,
Mark will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Great customer service
1 June 2026
Reply from Evans Halshaw - Vauxhall Shiremoor
Hello Birch,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Reply from Evans Halshaw - Vauxhall Shiremoor
Hello Paul,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Very reliable and helpful
Very helpful kept me updated on cost and progress of repair. Friendly staff.
10 June 2026
Reply from Evans Halshaw - Vauxhall Shiremoor
Hello June,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Friendly staff and going above and…
Friendly staff and going above and beyond to solve the issue that i had .
2 June 2026
Reply from Evans Halshaw - Vauxhall Shiremoor
Hello David,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services
Reply from Evans Halshaw - Vauxhall Shiremoor
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
The worst company you could ever deal…
Edit: Part 2: I just got call that I will be able to get a courtesy car from tomorrow-which literally brought tears to my eyes as I really need a car.
Part 1: The worst company you could ever deal with - avoid by miles. I had bought a used car at the end of February, was told car is not ready, waited for nearly 3 weeks to finally start using the car. After 2 weeks a engine fault popped up and I called these guys as I had purchased extended warranty. I contacted the closed branch and they sent me back to here where I purchased the car. It took again weeks when I had to come for emissions test which past and I was literally told to go home and wait for them to come back about next steps. It was DPF filter and Ford told them as emissions passes they can't replace it free of charge. After the emissions I waited a month and nobody got in touch with me. I had to call and chase them to get something sorted as the fault was still there. Finally got booked in after another couple of weeks was asked if I could still leave the car there for a week. Which I said yes im ok for a week. Now week has past they keep telling me the part is on back order and they dont know when it will be available and they dont have a courtesy car for me so I have nothing. No car to drive, no timeline when it will be done and company which does nothing and selling faulty car which they can't repair in any known future. This is the most disgusting behaviour I have ever experienced. When I told them to rent a car so they can get me a courtesy car they told me they can't do it as it is expenses.
8 June 2026
Unprompted review
Reply from Evans Halshaw - Vauxhall Shiremoor
Hi Petra,
I am sorry to hear of your experience
It isn't the level of customer service that we aim to provide and certainly isn't how we want our customers to feel. We apologise that you haven't received the experience that is expected.
We will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.
Thank you,
Evans Halshaw Vauxhall Shiremoor Customer Services
After a service
After a service, the heating was lost to my vehicle. I was advised it needed to go to a specialist @ £164 and the the dash would have to come out to replace a circuit board costing £1000’s. This was diagnosed by the bmw mechanic they had and the workshop manager. The actual fault I found was a dial on the dash they’d turned down during the service
20 May 2026
Reply from Evans Halshaw - Vauxhall Shiremoor
Hi Mark,
Thanks for sharing your feedback on your experience with Evans Halshaw Vauxhall Shiremoor. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Evans Halshaw Vauxhall Shiremoor Customer Services
Timely service and MoT
Dropped of before 0750 as requested, completion requested (and promised for) 1200, 'completion' call received at about 1030. Car thoroughly cleaned inside and out
4 June 2026
Reply from Evans Halshaw - Vauxhall Shiremoor
Hello Evelyn,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Vauxhall Shiremoor Customer Services
Staff very friendly and helpful from…
Staff very friendly and helpful from initial booking in for recall work to be done to picking the keys up when completed. Car ready on time.
4 June 2026
Reply from Evans Halshaw - Vauxhall Shiremoor
Hello Angela,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Vauxhall Shiremoor Customer Services
Staff were helpful
Staff were helpful, friendly and work undertaken was completed satisfactorily so far.
1 June 2026
Reply from Evans Halshaw - Vauxhall Shiremoor
Hello Deryck,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Vauxhall Shiremoor Customer Services
Reply from Evans Halshaw - Vauxhall Shiremoor
Hi Carol,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Stephen at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services
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