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Company details

  1. Automation company

Written by the company

Technology company that provides AI solutions for telephone calls automation and voice analytics for government and corporates


Contact info

3.9

Great

TrustScore 4 out of 5

7 reviews

5-star
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Rated 5 out of 5 stars

Really good product for scaling. Also really great support.

When we were scaling up our business, we faced the challenge of optimizing our operational processes and, after researching the market, found EVE calls to be the best solution for us in terms of ease of use, customization, and pricing.
The main task for our cooperation was to automate the process of initial calls after user registration, where we provide them with basic information about our product, which took a third of our agents' time.
As of now, we have been able to completely replace agents with automated EVE scripts in this flow (and a few other). It allowed us not only to free up team time without losing performance metrics, but also to cover almost 100% of our users and increase key user acquisition metrics.
We have a lot of analytics and custom product approaches, so it was very important for us to get good and responsive support during implementation and further cooperation.
We are very grateful to Alex and Victoria for their adaptability, patience and proactivity in addressing our needs.

14 August 2024
Unprompted review
EVE.calls logo

Reply from EVE.calls

Thank you so much!

Rated 5 out of 5 stars

EVE.calls provided an exceptional…

EVE.calls provided an exceptional experience for our business development team. We were impressed by their testing methodology and approach to automating what we considered a unique process inside our business. We look forward to continuing our relationship with them and would happily recommend to a friend or business owner.

13 June 2024
Unprompted review
Rated 5 out of 5 stars

The EVE.calls team worked tirelessly to…

The EVE.calls team worked tirelessly to deliver the product my business needed. Their approach was professional, and I could tell my team was in good hands from the start.

The platform is improving, however occasionally has a bug that needs to be addressed. Their support team is very quick to address any issues we encounter.

15 April 2024
Unprompted review
Rated 5 out of 5 stars

Having needed a lot of my outbound…

Having needed a lot of my outbound calling needs to be automated - the team at EVE was extremely hands on and supportive to get me exactly what I needed. Conversion and expectations were significantly surpassed.

12 February 2024
Unprompted review

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