EVERCROSS 

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Rated 5 out of 5 stars

I wish I could give 100 stars! This company are fantastic. I’ve purchased an electric scooter and an electric motorbike. Both top quality, amazing prices. Very well built. Look sleek and modern. I am... See more

Company replied

Rated 1 out of 5 stars

Awful experience with the delivery and then help/support from EU Evercross was not helpful. We bought an electric motorbike from EU Evercross recently - the delivery came through as bei... See more

Rated 3 out of 5 stars

Delivery was long and poor communication from delivery company, Bike is good but very very heavy, for the age group it’s designed for there are quite a few sharp edges on the fairings. The bike strug... See more

Company replied

Rated 5 out of 5 stars

It is very rare you come across a company as fantastic as this one! I ordered my son a motorbike and it was unfortunately out of stock. The company emailed me offering another model at no additional c... See more

Company details

  1. E-commerce service

Written by the company

Welcome to our website:www.evercross.eu, selling electric scooter and hoverboard! We offer a wide range of electric scooter and hoverboard for all types of riders, whether you’re commuting to work or exploring the great outdoors.


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All reviews

(292)

158 reviews in the last 12 months

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Rated 1 out of 5 stars

Not so sure about these folks … if you can find anywhere else , do that!

Ordered a throttle for my scooter that the site claimed was in stock & for the shipping time to be 3-4 days.
It’s been over 30 . Yep a month! & still no part. Upon first contact with support I was told it had been shipped and lost in the mail . Then contacted back after again & was told that the part was on back order , that they would have it in around 15 days .. that was 24 days ago & have nothing. Unfortunately it seems this is the only place I can find replacement parts (had scooter for less than a year btw)

27 August 2023
Rated 3 out of 5 stars

Customer care after👎

Scooter is very nice. I weigh 220lbs and it has a hard time starting off or going through grass. My 4y.o electric stride bike smokes mine from the start.takes a long time to get up to speed. Emailed customer service about returning it and they didn't answer me for over a week. When they did answer they brushed it off and gave me no info about returning it. I ended up just keeping it and dealing with it.

11 August 2023
Rated 1 out of 5 stars

The scooters are cheaply made and don't…

The scooters are cheaply made and don't work like there supposed to my current scooter dies very quickly when I'm on gear 3 and only seems to go 24 miles an hour when it said 30 it dies in like 5 minutes and I don't think it should do that from fully charged

12 July 2023
Rated 1 out of 5 stars

I purchased an evercross evo8 s model I…

I purchased an evercross evo8 s model I had it 4 days. The back wheel locked up ,the accelerator will not work and the back taillight just keeps blinking. The phone number to customer service is no longer in service ,and I have left a few messages with videos of the defective scooter. I have heard nothing. Very upsetting

10 July 2023
Unprompted review
Rated 1 out of 5 stars

Dont buy this vehicle

Anything you do, dont buy any evercross vehicles, i bought evercross h5 electric scooter, bad product, broke down instantly, difficult they won't replace it😓

15 June 2021
Unprompted review
Show reviews in all languages. (292 reviews)

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