Evernote Reviews 1,731

TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Looking at 916 reviews, most reviewers were somewhat happy with their experience overall. Many customers find the application to be a unique and wonderful tool for organizing their notes, documents, and personal information, appreciating its ability to sync across multiple devices and its reliable storage. They often highlight its usefulness for various tasks, from work to personal organization, and value its consistent performance and continuous improvements. Reviewers also praise the app's flexibility and personalization options, which allow them to tailor it to their individual needs and thought processes. However, some people were dissatisfied with the pricing, noting that it has become too expensive with frequent increases, especially compared to other services. Many also express concerns about the app's increasing complexity and the introduction of too many features, which they feel make the application less usable and lead to performance issues like slow loading times and bugs. Additionally, some users report problems with the web clipper and the search function, as well as frequent, intrusive updates.

What people talk about most

User experience

Reviewers mention ambiguous feedback about user experience, with many expressing frustration over frequent... See more

Application

Clients share ambiguous opinions on the app, with many long-term users expressing satisfaction, highlighting... See more

Price

Customers had negative experiences with price, expressing significant dissatisfaction with repeated and... See more

Product

People report ambiguous experiences with product, with many expressing strong satisfaction and calling it a... See more

Website

Reviewers highlight ambiguous aspects of website functionality, with some customers experiencing issues like... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I really appreciate the direction this app is heading. The updates are now regular and released on a weekly basis, which makes it clear that the company truly cares about the product and wants to im... See more

Rated 3 out of 5 stars

I have used this programme for many years at work and at home and find it to be a good data store/management system. However it has a number of bugs in it which, in spite of many requests to the deve... See more

Rated 4 out of 5 stars

generally great , techs are always there to repair glitches. I have asked tho to set font type and size which I like but constantly reverts to smaller font I do not like . Still no reponse However,... See more

Rated 4 out of 5 stars

I like the ease of use - apart from one thing. Maybe it exists and I haven't found it! I would like to see my notes in list view, not squares. Maybe Evernote has become a little feature heavy. I u... See more


Company details


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3.5

Average

TrustScore 3.5 out of 5

2k reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Absolutely useless new features

They added hundreds of absolutely useless new features, I guess with the sole reason to try justify somehow the 3x increase in subscription cost in the past 2-3 years.
Evernote used to be a brilliant app. Not anymore.

17 June 2026
Unprompted review
Rated 4 out of 5 stars

I like Evernote and use it a lot

I like Evernote and use it a lot. I have two requests:
1. Can you make all notes confidential, ie immune to hacking by third parties?
2. Can you allow me to lock/unlock notes so that I do not amend them by accident?

17 June 2026
Rated 5 out of 5 stars

Experience With Evernote.

Because, I store all of my records in there without any issues but sometimes, saving anything on any one device will take time to come up on another device and the other important thing, even more than saving is that, I can find the stuff, what I need, without much hassle.

Also, many times, even though, you guys have improved, but Evernote is still slow.

15 June 2026
Unprompted review
Rated 5 out of 5 stars

I have used Evernote for 16 years

I have used Evernote for 16 years. It is core to my organization, planning, and tracking. I am much more organized because of it. There was a rough period with the software performance in the past, but I stuck with it because it was so valuable and integral to organizing and storing my life. The performance and capabilities have dramatically improved and I am a grateful and enthusiastic user.

16 June 2026
Unprompted review
Rated 1 out of 5 stars

Do not use this company

Do not use this company! They over charged me $20,000 and will not return my money. They do not have a customer service phone number so you’re stuck trying to reach someone via email or AI. I honestly don’t know how I’m going to get my money back without having to go through a “I did not approve this charge” process through my bank. It’s criminal and unethical. Save yourself the hassle and choose another company with your business.

16 June 2026
Unprompted review
Rated 1 out of 5 stars

Awful value for money

Way too expensive.
It's constantly updating with AI features I don't want.
The free version has such a low storage limit that it's virtually useless.
I have renewed my subscription while I research a better alternative.
If you aren't using it, don't sign up.

17 June 2026
Unprompted review
Rated 4 out of 5 stars

I've been using Evernote for over 10…

I've been using Evernote for over 10 years, I'm used to it, but I know it could be better! But it seems to be getting more and more expensive!?

I wish Evernote could help me summarize information like Notebook LLM, but I don't want it to be cluttered with a bunch of conversations like Notebook LLM...! It should just be a notebook, but one that makes it easy for me to find and summarize information... that's enough for me!?

17 June 2026
Rated 2 out of 5 stars

Sneaky price increases

Sneaky price increases, complicated legacy software that never works quite right. Why am I still using evernote? Its design parallels the way I think so it's a useful tool. But, like other software of its generation, it is dated and being milked. I'm a hostage here tho ....but I'm sure you can do better

15 June 2026
Unprompted review
Rated 2 out of 5 stars

Constantly getting worse

Every new update seems to make this product worse. The AI incorporation is useless and makes the searches slower and less accurate. Very often I will conduct a search and something completely different will appear in the results. It is slow and cumbersome and needs a thorough overhaul.

16 June 2026
Unprompted review
Rated 5 out of 5 stars

One of the True Great Apps

This is absolutely one of my favorite apps of all time. I've been using it for approximately 15 years. I keep all of my valuable documents here, and I'm also really loving the voice-to-text, transcribe, and summarize feature that they have. It's really helpful during daily conversations.

16 June 2026
Rated 5 out of 5 stars

I am a journaler

I am a journaler. I do a personal daily journal, but also journal projects and work assignments. Evernote has given me a place to put ideas as they occur in the middle of the night, in the middle of my day when i am not working on that project specifically and not lose track of them. It keeps me organized as nothing can, not even AI. If I can reach my phone or my computer, I have it. I cannot live without Evernote. I have used it for over 15 years, perhaps 20 and will tell you I will be on it til the day I leave this earth.

16 June 2026
Rated 5 out of 5 stars

entire life on ever ntoe

entire life on ever ntoe, screenshots, notes, all my medicla stuff trnascripts lectures.

WIth the AI i can make sense of it all rapidly.

I would like to see AI work on the phone app, however the phone app works perfectly! Just need to add the AI here

16 June 2026
Rated 5 out of 5 stars

A Significant Improvement to A Good Product

My biggest complaint, really the only one, was the tight limit on the size of each individual note. I have 2 accounts with Evernote with one being more image related including videos. The limit often forced me to break a video into multiple videos of different sizes just to comply - both unnecessary and time consuming. I had no problem (or rarely) with the monthly restriction. Then recently, without any notice on the subject that I saw, the note limit was substantially increased...perfect! I also like the fact that management keeps actively trying to improve the product. While the changes don't always impact me it's the thought that counts!

16 June 2026
Rated 1 out of 5 stars

No longer meets the needs for personal use

After years of using Evernote strictly for personal use--like keeping track of my recipes--I am being priced out. I do not want or use the AI tools. Evernote has become increasingly more difficult to use and I just don't need it. But as a very long time subscriber I feel trapped with the new exorbitant pricing system.
As soon as I can figure out a replacement--I am gone.

16 June 2026

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