EverWith Memorial Jewellery Reviews 

8,462
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 982 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful and high-quality products, often describing them as stunning and well-made, exceeding expectations. The service is frequently highlighted as excellent, with many appreciating the helpful, caring, and communicative staff who provide regular updates throughout the order process. People are particularly happy with the ease of ordering and the respectful, empathetic approach taken by the company. However, some customers also noted issues with product quality, such as stones falling out, plating peeling, or items not matching catalogue images, and some experienced longer waiting times for their orders, especially for gold items. A few other people also felt that the sizing was incorrect despite using the provided sizer, and some were dissatisfied with communication regarding delays.

What people talk about most

Product

Consumers find product to be positive, with many reviewers expressing delight and satisfaction with the... See more

Quality

Customers consistently note positive experiences with quality, praising the beautiful craftsmanship,... See more

Service

Customers had positive experiences with service, often highlighting the great communication and care received... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process straightforward... See more

Staff

Reviewers mention positive feedback about staff, highlighting their amazing, caring, honest, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

EverWith are a fantastic company to deal with. I ordered a remembrance locket for my daughter and they kept me updated every step of the way and even delivered it directly to her at her own address.... See more

Company replied

Rated 5 out of 5 stars

I was very impressed with my whole journey. They show amazing understanding of the situation and show empathy and caring actions all the way. I was kept informed of every process. They took grea... See more

Rated 5 out of 5 stars

I ordered a gold Ladies Special Memorial Ashes Ring with Fine Crystals in blue and from the outset starting with receiving the ashes collection kit the service was great. Quite a long wait for my ri... See more

Rated 5 out of 5 stars

Beautiful piece of jewellery. Well packaged and presented with a certificate. I chose a ring for my Son's 30th birthday. We lost mum/nan in january this year. My son was overjoyed and emotional when h... See more

Company replied


Company details

  1. #20 of 46 best companies in Jewellery manufacturer

Written by the company

EverWith design and retail a beautiful range of Memorial Jewellery. Cremation Jewellery for your Loved One's Ashes. Buy direct from EverWith®, or from one of our offical dealers throughout the UK and Europe.


Contact info

4.8

Excellent

TrustScore 5 out of 5

8k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(8,462)

975 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Great experience, great customer service, amazing necklace and so well made came beautifully gift wrapped love it so much definitely recommend to everyone

17 April 2026
Rated 5 out of 5 stars

The customer care is outstanding from…

The customer care is outstanding from the beginning to the end of the process. Everything is handled with kit gloves. Packaged beautifully and communication throughout the process. Any issues are dealt with immediate and sensitively.

17 April 2026
Rated 4 out of 5 stars

Great experience and product

The ordering process was very good and efficient. As was the customer service as I had to wait a few weeks because the style I chose was out of stock.

I was slightly disappointed with the thickness of the silver. The website image gives the impression of a thicker band. Overall though, I love my ring!

24 April 2026
Rated 5 out of 5 stars

Absolutely love the memorial ring

Absolutely love the memorial ring. Had to wait 12 weeks for delivery when it was supposed to be 6 - 8 weeks. Ring well made and finished company kept in touch during delay so 5 stars. Would highly recommend.

24 April 2026
Rated 5 out of 5 stars

From requesting a pack online to guide…

From requesting a pack online to guide me through the choices, make my order. The Correspondance was clear. The product I selected was a ring which I gave to my daughter on her wedding day, a very emotional my nice moment. The ring was as described, great quality.

17 April 2026
Rated 5 out of 5 stars

Excellent service with super friendly…

Excellent service with super friendly staff who go above and beyond to support you with your order. We ordered five pieces from everwith and we are all absolutely delighted with the finished product, each piece was perfect and a very high quality piece of jewellery that contains our special loved ones ashes. We will all wear them proudly and I’ve already recommended Everwith to someone who was admiring my ring.

22 April 2026
Rated 1 out of 5 stars

Really disappointed with my purchase

Really disappointed with my purchase, it feels cheaply made for the £200 price tag and has badly scratched within a few days of having it back. Reached out and are offering to repair it but doesn't improve the quality. feel they are taking what should be a very comforting moment and tarnishing it with their overpriced jewellery.

30 April 2026
Unprompted review
EverWith Memorial Jewellery logo

Reply from EverWith Memorial Jewellery

Hi Danielle

Thank you for taking the time to leave a review.
I'm sorry to hear that your ring is scratched in such a short space of time. This really is most unusual when the care guide has been adhered to.
I can see that you've been in touch with our Customer Service team this morning who are assisting you in rectifying the damage.
A pre-paid return pack has been despatched to you for collection of the ring.
Please be assured that we will process the repair as a priority for you so that you're not without your beautiful Waves Ring for longer than absolutely necessary.

kindest regards

Rated 5 out of 5 stars

Amazing

Amazing! From start to finish, and super quick, I was fortunate enough to do it in person in Milton Keynes and I had a phenomenal service that involved a very quick turnaround

21 April 2026
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service when chasing my order as I was concerned it hadn't arrived and be delivered in time.
Items were then fast tracked with understanding.
Packaging was beautiful as were the jewellery pieces.
Thank you.

16 April 2026
Rated 4 out of 5 stars

Beautifully crafted rings

The rings I ordered are really beautifully crafted and perfect in every way .
The only reason I gave 4 rather than 5 stars was because I ordered gold the lead time ended up at 13 weeks!
The website states much less (6 /8 weeks) I wasn't kept informed and had to chase for updates :(

17 April 2026
Rated 5 out of 5 stars

Lovely ring

The ring I ordered is beautiful, much thicker and more substantial than it appeared in the photos. Also the service was great. I was worried that it wouldn't arrive in time because it was a present. I phoned up because it hadn't arrived and spoke to a lovely lady who said she would do everything she could to ensure it got there for the next day and it did. I was so pleased and thanks to this lady for doing this.

15 April 2026

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