Everything Branded UK Reviews 

2,885
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, proactive communication, and willingness to go the extra mile, making interactions smooth and stress-free. Many people highlight the excellent quality of the products, noting that items often exceed expectations and designs come out well. The ordering process is frequently described as efficient, with fast turnarounds and speedy deliveries, even for last-minute requests. However, some customers also noted significant issues with communication and customer service, reporting evasive responses, ignored follow-ups, and being hung up on. A few other people also felt that orders were mishandled, with instances of incorrect items being delivered or orders not arriving at all, leading to disappointment and frustration.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, proactive... See more

Product

Reviewers mention positive feedback about product quality, with many customers consistently praising the high... See more

Order

Reviewers highlight positive aspects of order, with many praising the helpfulness of staff and the quick... See more

Customer service

People report positive experiences with customer service, highlighting helpful, responsive, and professional... See more

Service

Customers generally report positive experiences with the service, highlighting helpful and efficient... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Really rapid response from the sales team, and they worked really hard to turn around our order really quickly. The quality of the product was really good and the design came out well. Only criticism... See more

Company replied

Rated 5 out of 5 stars

I found Everything Branded UK as I needed Flip Flops for customer giveaways, & Everything Branded went above & beyond from start to finish. Best price with postage, & Dos Mangio the business develo... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant process working with John Kane Bumanlang from start to end - we spoke over the phone, followed by prompt email comms and speedy delivery time. John kept us informed throughout and... See more

Company replied

Rated 5 out of 5 stars

Ordered branded merch for internal event from Isabel. She was super responsive throughout, even when the delivery could not be located at the hotel. She acted quickly and found the relevant delivery p... See more

Company replied


Company details

  1. Promotional products supplier
  2. Promotional items

Written by the company

Everything Branded is one of the UK's leading promotional products distributor. With over 30,000 products available online there is a printed product for every charity fundraising event, marketing drive or corporate awards giving. Every one of our customers will be given a dedicated account manager who will take you through the order process from first quote to potential re-order. EverythingBranded.co.uk offers completely free and unlimited visuals so you can see how your printed product will look before you buy it. Amendments are free too, we want to make sure you're happy before we go to print.

EverythingBranded

Written by the company

We Brand Everything

Cheapest Prices & Quickest Delivery

We offer a best price guarantee

If you find our products cheaper somewhere else, send us the quote. We'll be able to beat it!

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3k reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 59% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.4

All reviews

(2,885)

109 reviews in the last 12 months

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Rated 5 out of 5 stars

Great quality products

Great quality products and efficient service

We recently bought some branded pens, which were great quality and were delivered quickly after placing the order. May was really helpful and attentive to any query I had and will definitely be placing future orders here.

7 November 2024
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thanks so much for sharing your experience! We’re thrilled to hear you were happy with the quality of the pens and the quick delivery. May will be so pleased to hear that she was able to assist you. We look forward to your future orders and are excited to continue providing great service!

Rated 5 out of 5 stars

Outstanding customer service

We faced an urgent need for notebooks with a tight deadline due to a last-minute event we had to organize. We received exceptional support from Normalya Mocado, who truly worked wonders! We are extremely satisfied with the service provided. Everything Branded is the reliable partner we were looking for!

8 November 2024
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Wow, that sounds like quite the challenge! It's awesome to hear that Normalya was able to help you out and get everything sorted in time. Glad to know Everything Branded came through for you when it mattered most! Appreciate you sharing your experience!

Rated 5 out of 5 stars

I had the pleasure of interacting with…May

I had the pleasure of interacting with May from Everything Branded, and her customer support was outstanding! She responded to my inquiry incredibly quickly and went above and beyond to find the right solution. May's professionalism and efficiency made the process seamless and stress-free. Highly recommend her for exceptional service!

19 November 2024
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thank you so much for sharing your positive feedback! We're thrilled to hear that May provided such exceptional customer service and made your experience with Everything Branded seamless and stress-free. We truly value her professionalism and dedication to delivering the best solutions for our clients. We appreciate your recommendation and look forward to assisting you again in the future!

Rated 5 out of 5 stars

May is awesome!

I use May as my main supplier for events and she has been nothing short of accommodating to all my needs and requirements. She is extremely great at what she does and her work has proven to be extremely valuable to my business. I hope we continue to work and build on great business relation in future events.

18 November 2024
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

It sounds like May has been a fantastic partner for your events! It's always great to have someone reliable and skilled who really understands your needs. Here's to many more successful collaborations and building an even stronger working relationship moving forward!

Rated 5 out of 5 stars

Brilliant customer service

We had an urgent last minute order, John P went above and beyond to arrange several different products (notebooks, highlighters, bags, sticky notes) for us. They were all produced quickly and arrived on time for our event. The merchandise was very popular and everyone was impressed. We'll definitely be ordering again. Thanks John!

18 October 2024
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Sounds like John really came through for you in a big way! It’s great to hear everything was ready in time for your event and that the merchandise was such a hit. Glad to know you’ll be coming back—thanks for sharing your experience!

Rated 5 out of 5 stars

Exceptional customer service and great products!

We recently worked with Everything Branded for our office supplies, and the experience was excellent from start to finish. Craig McShane, our point of contact, was incredibly helpful throughout the process. His communication was prompt and efficient, and he resolved any issues quickly and professionally.

As a charity with strict budget constraints, we truly appreciated Craig's ability to find high-quality products that perfectly met our needs without exceeding our financial limits. Every requirement was catered for, and the items were delivered within the promised timeframes. The final products were excellent, and just as we had hoped for!

We will definitely be returning to Everything Branded and going directly to Craig for our future equipment needs. Thanks so much!

9 October 2024
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

It sounds like your experience with Everything Branded and Craig was fantastic! It’s always great to work with someone who’s not only efficient and professional but also really understands your needs, especially when sticking to a budget. Glad to hear the products turned out just as expected! Thanks for sharing your positive experience

Rated 5 out of 5 stars

Branded pens

Have used this organisation and team (John P) several times now. Always good quality, delivery and value.

14 November 2024
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

That's awesome! Sounds like John P. and the team really know how to deliver consistently. Great to hear you've had such a positive experience with them every time!

Rated 5 out of 5 stars

Always get fantastic customer service…

Always get fantastic customer service from Daniel O. He is responsive, friendly and really helpful with ideas and solutions for our needs.

12 November 2024
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

That's great to hear! Glad Daniel O has been able to help with your needs so effectively. Always nice to have someone so reliable on your team!

Rated 5 out of 5 stars

Amazing experience- Branded mugs and bottles for Christmas presents

I would like to start by saying that although we were initially unsure about choosing Everything Branded, as we hadn’t worked together before, I must say that it’s been an excellent choice. The professionalism shown by Ivan Dizon throughout the process (which, given our specific requirements, was quite challenging) is much appreciated. His patience and flexibility in adapting the products to meet our needs were truly impressive. We’re very pleased with the pricing and how quickly everything we ordered arrived, exactly as requested. Thank you very much to EB and Ivan—it was a pleasure working with you, and we look forward to collaborating again in the future.

11 November 2024
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

That’s awesome to hear! I’m so glad everything worked out and that Ivan was able to make the process smooth for you. It sounds like he really went above and beyond to meet your needs. Thanks for sharing your positive experience— Looking forward to working together again soon!

Rated 5 out of 5 stars

Excellent service

Excellent service, patrick was very helpful and kept me updating throughout

1 November 2024
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Glad to hear Patrick took such great care of you! Sounds like he made sure everything went smoothly
Many Thanks, The Customer Care Team

Rated 5 out of 5 stars

It is a real pleasure to work with Triesha and team

It is a real pleasure to work with Triesha and the team. Their reliability, attention to detail and quality and fast turnaround time have always been appreciated. The wonderful contact and communication make it a pleasure working with Triesha. Thank you.

31 October 2024
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

It’s great to hear how great your experience has been with Triesha. Sounds like they really go above and beyond to keep things running smoothly.
Many Thanks The Customer Care Team

Rated 1 out of 5 stars

In all my years of ordering online I…

In all my years of ordering online I have never felt so cheated. I ordered a pen on the over a year ago and to date(07/10/2023), still have not received it. I made an enquiry on or around the 18/10/2023 and was told someone would get back to me within 48hours when that didn't happen I rang the number at the bottom of the invoice email and was told it would have been sorted. I am still wait a whole year later. Would have given zero stars but I wouldn't have been able to write a review.

30 October 2024
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Hi Janeeze.

Thank you for taking the time to leave us your feedback. We are sorry to hear that you have not had the best experience with us, we would love to look into this further for you, if you would kindly reach out to us with all of the details at customercare@everythingbranded.co.uk, we will investigate this issue further.
Many thanks, The Customer Care Team.

Rated 5 out of 5 stars

Great communication, quick delivery and top quality product!

I came to Ivan and team quite last minute for a product needed for an event we are going to. They were so quick with their response and got everything sorted in more than enough time. The product was great and our customers and clients loved it when we gave it out at our event. Thank you so much!

15 October 2024
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

That's fantastic to hear! It sounds like Ivan and the team really came through for you, especially with the tight timeline. Glad the product was a hit at your event—sounds like it made a great impression!
Many Thanks, The Customer Care Team

Rated 5 out of 5 stars

Daniel O was great to deal with

Daniel O was great to deal with - responsive, and helped me navigate design approval and payment quickly as I needed the merch urgently!

30 October 2024
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Sounds like Daniel O really came through for you! It's always a relief when someone is responsive and helps move things along quickly, especially when you’re on a tight timeline. Glad everything worked out!
Many Thanks, The Customer Care Team

Rated 5 out of 5 stars

Great support from Cameron

Cameron was very helpful, responded promptly to any deign updates we requested and even went the extra mile to call and arrange an expedited delivery although we were a bit past the deadline with the design. Highly recommend!

29 October 2024
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

It’s great to hear that Cameron went above and beyond to ensure everything was completed on time, especially given the tight deadline. Thank you for sharing your positive experience
Many Thanks, The Customer Care Team

Rated 5 out of 5 stars

Great service

Great service. Patrick was very responsive, providing good customer service. Quality product and the company are easy to work with. Would use again.

28 October 2024
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thank you for the positive feedback! It’s great to hear that Patrick was responsive and provided excellent customer service. We're glad you were pleased with the quality of the product and found the process easy to navigate. We’d be happy to work with you again!
Many Thanks, The Customer Care Team

Rated 5 out of 5 stars

Fast and easy

28 October 2024
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Glad to hear it was fast and easy! We aim to make things as smooth as possible for you. Let us know if you need anything else!
Many Thanks, The Customer Care Team

Rated 5 out of 5 stars

Great experience

We've had a great experience working with May. Quotes and proofs are always delivered quickly, and our branded umbrellas have been getting lots of compliments. It certainly won't be the last time we use Everything Branded for our marketing and merchandise needs!

24 October 2024
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

We're so glad May was able to provide quick quotes and proofs, and it's great to know the branded umbrellas are getting such positive feedback. We look forward to working with you again for your future marketing and merchandise needs!
Many Thanks, The customer care team 😊

Rated 5 out of 5 stars

Great communication

Great communication, fast turnaround and good quality product. Will use again - thank you in particular to May who assisted me from start to finish.

23 October 2024
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thanks for the great feedback! We’re so glad to hear that you were happy with the communication from May, fast turnaround, and quality of the product. We look forward to working with you again!

Many Thanks, the customer care team 😊

Rated 5 out of 5 stars

Great communication and quick turnaround

We worked with Triesha Moon who was a fantastic resource, making sure we were satisfied with our selections. The Everything Branded team created quick, professional proofs, and offered multiple colors and designs so we could get exactly what we wanted.

23 October 2024
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thanks for the great review! It’s awesome to hear that Triesha was such a helpful resource. We really appreciate your feedback and look forward to working with you again!

Many Thanks, the customer care team 😊

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