Purchased monitor audio speakers and they was much better priced than elsewhere and I'm very happy with the purchase and the customer service. Karl kept me updated about delivery which was appreciated... See more
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See what reviewers are saying
From Initial enquiries when they were on my shortlist to the Denon Amp being delivered I must say I'm a tough cookie to be pleased. I was very happy indeed. The customer service was quick to... See more
I was looking for something to replace an old separates hi-fi system and considered good quality units from B&O, Sonos, Denon & JBL. I chose the Denon home 350 based on other reviews and am delighted... See more
Name well deserved! I purchased a pair of monitor audio speakers, were told immediately they were out of stock, however I could have the newest model for two thirds rrp! Had a good chat with a very pe... See more
Company details
Contact info
Unit 3, Maidenhead Enterprise Centre, Cordwallis Street, SL6 7BE, Maidenhead
- 0800 634 4484
- orders@exceptional-av.co.uk
- www.exceptional-av.co.uk
4.9
Excellent
5k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Good service nice bit of kit
27 January 2022
Great service from start to finish.
Great service from start to finish. Very happy with the products I purchased.
27 January 2022
Awesome!
Great company, great price, great communication and fast delivery! Really outstanding!
27 January 2022
The first denon we received did not…
The first denon we received did not work but the customer service was very good. They arranged collection and arranged a replacement to be sent at our convenience
27 January 2022
Excellent thanks..quick service would…
Excellent thanks..quick service would highly recommend
27 January 2022
Great service provided from start to…
Great service provided from start to finish. Easy to order, great email updates efficient tracking and next day delivery.
Many thanks
27 January 2022
Excellent service!!
27 January 2022
Great advice given over the phone that…
Great advice given over the phone that really helped me make my decision, all dealt with extremely well and the delivery was next day. What else could you ask for. 10/10.
27 January 2022
From first minute to last Exceptional…
From first minute to last Exceptional AV were just that, great communications, great customer service.
Items were delivered very quickly and overall just great to deal with and will definitely use them again and will recommend them to my friends.
27 January 2022
Great service again
Great service again , would highly recommend just a phone call and sorted out delivered next day by DPD.
27 January 2022
Excellent service
27 January 2022
great service and price
great price, delivery was when it was promised - a very efficient transaction - thank you
27 January 2022
Customer Services is amazing
Customer Services is amazing. They go the extra mile or two to resolve concerns that are not even their doing.
Thanks so very so appreciated.
31 December 2021
Unprompted review
I purchased a Bose speaker
I purchased a Bose speaker, thinking l had ordered it at next day deliver for £25, however was wrong. The salesman called immediately when l emailed . He agreed to send immediately . Service was quick and smooth and for that l am grateful! I will purchase from them again.
Karen ☺️
15 December 2021
No problems whatsoever.
Order received as advertised on the website. Everything in order with fast delivery. No problems whatsoever.
14 December 2021
DALI Surround Sound Speakers
DALI Surround Sound Speakers
Great response time, responded to queries, best price and arrived promptly. Great!
8 December 2021
excellent service
excellent service - excellent product - would definitely recommend exceptional av to purchase hi-fi equipment
7 December 2021
Highly recommended I bought a pair of…
Highly recommended I bought a pair of speakers & they arrived quickly , customer service is great as well I had an issue with an item & they dealt with it quickly & courteous
7 December 2021
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