Exceptional AV Reviews 

4,545
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Purchased monitor audio speakers and they was much better priced than elsewhere and I'm very happy with the purchase and the customer service. Karl kept me updated about delivery which was appreciated... See more

Rated 5 out of 5 stars

From Initial enquiries when they were on my shortlist to the Denon Amp being delivered I must say I'm a tough cookie to be pleased. I was very happy indeed. The customer service was quick to... See more

Rated 5 out of 5 stars

I was looking for something to replace an old separates hi-fi system and considered good quality units from B&O, Sonos, Denon & JBL. I chose the Denon home 350 based on other reviews and am delighted... See more

Rated 5 out of 5 stars

Name well deserved! I purchased a pair of monitor audio speakers, were told immediately they were out of stock, however I could have the newest model for two thirds rrp! Had a good chat with a very pe... See more

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4.9

Excellent

TrustScore 5 out of 5

5k reviews

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4.9

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(4,545)

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Rated 5 out of 5 stars

Would definitely purchase again....

Great that these guys had the Amp in stock based on a world shortage & the fact they didn't charge a premium for this. Top management team too. They are on the ball with communications to their customers. Would definitely shop with them again.

30 November 2021
Rated 5 out of 5 stars

Exceptional service

Exceptional service, Denon Ceol + 3020i speakers ordered Thursday evening, arrived Saturday afternoon. Very pleased with our purchase, just what we have been looking for to replace an aging Teac Reference 500 system. Wouldn't hesitate recommending Exceptional AV to friends and family.

28 November 2021
Unprompted review
Rated 5 out of 5 stars

Well what can I say

Well what can i say. Never dealt with such a professional company. Karl was the most helpful and informative person I have ever spoken to. Ordered a Roksan bundle with next day delivery. Not one single hitch. Will definitely be dealing with Karl again. 5 stars and 100% satisfied. Unbelievable service thankyou Ashley

22 July 2021
Unprompted review
Rated 5 out of 5 stars

Looking to order a bundle that was…

Looking to order a bundle that was constantly in and out of stock due to supply issues (Covid/Brexit/Suez).

Karl was great and very helpful in getting it pushed out as soon as was available and couldn't be happier.

20 July 2021
Unprompted review
Rated 5 out of 5 stars

I purchased a Marantz MCR 412 from…

I purchased a Marantz MCR 412 from exceptional AV online excellent service I rang to check the stock level and spoke to Karl he was very helpful and I received my product in good time and Karl provided me with all the information I required I would recommend Exceptional AV to anyone first class service.

26 June 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic, friendly service & advice. Backed up by quick delivery!

When no other supplier had stock of the Home Cinema bundle I was after, Exceptional AV had the receiver and speakers that I wanted in stock, as well as some alternatives.

They gave me some honest advice, as I wasn't sure if my original choice was correct for my room size

I ordered too late for dispatch that day (4.50pm) but my order did dispatch the next day, as promised and I received it the day after.

Massively impressed with my new setup!! Denon AVR2700 & Wharfedale DX-2 speakers.

I totally recommend Exceptional AV and will certainly go to them again.

7 June 2021
Unprompted review
Rated 5 out of 5 stars

Excellent advice on the phone

Speaking to Carl at Exceptional AV has helped enormously as getting the right product can be hard and confusing! He has explained all the pros and cons for each product and I now feel well informed on which product to buy. Its a breath of fresh air being able to speak to someone who is so well informed - thank you

25 May 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Great service from Karl. Speakers were delivered the next day which was a pleasant surprise as this was a Saturday. Very happy.

20 April 2021
Unprompted review

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