Expansys Official Reviews 3,732

Scam Scam Scam. Look like a legitimate website but this is a scam.

Shipping was fast and packaging was fine.
The product was not damaged and it was a good transaction.

Bought my Google pixel buds. It was the best price i could find and the item arrived within a few days!

Japanese language of product sent to me. They changed the name of the product to include (japanese version) after purchase.
No response after two weeks. Scam of a website. DO NOT USE

Excellent product, does what it is supposed to do and does it well. Very pleased with the product performance.

Quickly delivered from the warehouse. (but it took long days for the custom clearance...)　And quick response when I asked to issue the official receipt.

I was actually very impressed, because the price was so excellent I expected the product (earbuds) to take weeks to arrive, but was pleasantly surprised!

Avoid being scammed. Never transfer them money directly. Your only chance of getting funds back is to file claim with credit card company or PayPal. They will not respond to emails after order and for example, after numerous requests over two months (which were left without response), they have erased my order on their website like it does not exist. File claims immediately.

Made an Order of phone for 1000 $. Not delivered, the order deleted from the website, not responding on the Email.
SCAM

Beware of this scam site, I have placed an order on 25th of December 2022. After two weeks of not delivering a (three days shipping) order. I have contacted them and they ignored my emails. Just today they have erased my order from their website. That’s a shame, I want my money back.

First time user of Expanys. Purchased a Kodak digital slide scanner at a great price and the delivery from HK to WA was really fast and the package well and safely wrapped. What let the experience down was the local couriers who sat on the parcel for nearly 3 weeks without notification and I had to chase up the Courier HO to find where it was.

I placed an order in the hope that the delivery would be 3-4 days, but several days have passed, and the seller has not sent the order, there is no communication, I also cannot cancel the order. The only thing that the seller asked was to send an id document for some reason and confirmation that I was at the address where I placed the order. this is crazy, they are scammers. I'm going to the police.

In November i buyed a phone on the website.

First of all, they wrote me that the shipping fee to germany where higher, no problem i payed the higher shipping fee. Then i realised that i payed the shipping fee twice. First shippging fee was payed with the normal order with paypal, the second shipping fee was charged extra over paypal.

When i realised that i payed the shipping fee twice i write to expansys three times and didn´t get any answer from expansys.

After a month the phone start to work unproperly, display issues and problems with the sim card.

So i wrote again to Expansys and again i didn´t get any response.

This was the first time i buyed something over expansys and it will be the last time.

I lost over 600€, have a phone that doesn´t work and till today no response.

The purchase was fine. Received the order in good condition. Well packed.
But what I did not liked is that Expansys up to now did not replied to my 3 emails and regarding a very simple subject: shipping fees!
If only to inform about the shipping fees they don´t even reply how will be if is another more complicated matter?!

I heard of of them before from those search online I did when it comes to buying, imported products or hard to find electronic gadget like example, iphone with dual physical sim etc. I can't find a good place to get the homepod mini here, so I decided to trust them and get in from HK as I believe that's where they will ship it overfrom. When I gotthe product a week later, a week before Christmas, I was surprise that it came with a adaptor or convertor to be use in SG. That's outside of the apple homepod mini box, but when I open it up, the 20watts charger already is the EU plug, so the convertor is not required. I would say, the shipping its rather fast from HK. If I would buy again, yes if I find something interesting that I can't get it here.
thanks for that

eXpansys - Shipped order 2BNJ-1A09-0EF5 - 2BNJ1A090EF5/I9847

Still waiting on Motorcycle bundle kit for insta 360 camera.
Order acknowledgement was on 23/11/2022 and package arrived on the 6/12/2022. I advised the seller that the insta 360 cam had arrived but the motorcycle bundle kit was not included in the package (which I had payed for) I sent them photo evidence and awaited a reply... 3/01/2023 I was told my ticket had been received one of their agents will be in contact shortly. That's the last message from them. Bundle kit was approximately around $200 nzd and I just want the product that I payed for... If their doing this multiple times to many people they'll be making thousands which is a scam. I'll be seeking legal advice and I won't be purchasing off this site again.

I have bought many items from Expansys over the years. However, I bought a pair of Samsung Galaxy Buds Pro which are defective. I have tried to contact Expansys many times about this and they never respond. I would never use them again

Quick Delivery.
Product as descibed.

I had order from 29/12/22
And i sent them like 6 mails they not answer and i want now cancel order before dispatch because this bad service but they not answer and now phone number at the website to call them
Very bad service

I placed an order 2 weeks ago and despite the product being marked as "in stock" there has been no activity with my order. The customer service is terrible, I emailed many times with no response, and there are no other communication options.