They charged me 20 bucks. I was supposed to get someone that could help me recover my Facebook account but he literally copied and pasted what was on the Internet which told me to log into my Face... See more
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See what reviewers are saying
I rushed into contacting expert help about an Evri delivery, I understood that it was one off refundable contact. When I looked at my Paypal Account I realised that I had signed up for a monthly subs... See more
I paid $57 for a urgent matter and additional $20 for a remote access session to fix an issue with our domain servers... 24/7 support? Even after more than 40 minutes still no response... Get... See more
Company replied
I do not know how or why I got to your site when I clearly typed in the address for going directly to Apple. Ferdinand solved my problem but I found your cost to be exhorbitant. While I would contact... See more
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Company details
Written by the company
ExpertHelp is a simple, secure way to get expert answers and hands-on help—fast. Post your question or project, receive tailored proposals from qualified professionals, and choose the right match based on experience, ratings, and price. You work 1-on-1 in a private workspace with clear deliverables and upfront costs, so there are no surprises—just reliable results. Unlike open forums, ExpertHelp is designed for outcomes. Customers pay to engage an expert, which means you get focused attention instead of generic replies. Most engagements include follow-up questions and practical guidance, whether you need troubleshooting for a website, advice on best practices, help drafting a plan, or implementation support. If a question needs to remain private, that’s built in. If it can be public for broader context, that works too. We care about quality, clarity, and customer care at every step. Profiles make it easy to see an expert’s background and reviews before you hire. Messaging keeps communication organized, while secure payments and clear scopes help projects stay on track. When you’re done, you can rate your experience to help the next customer choose confidently. From tech and websites to business operations and more, ExpertHelp connects you with professionals who’ve solved problems like yours before. Skip the endless searching and second-guessing—get trusted help, get it quickly, and get back to what matters. That’s the ExpertHelp difference.
Contact info
11450 US Hwy 380 Ste 130 #121, 76227, Cross Roads, United States
- 866-288-6742
- support@experthelp.com
- www.experthelp.com
1.8
Poor
2k reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very Patient
1 February 2019
Unprompted review
Reply from ExpertHelp
Thank you for your kind words of encouragement, Chi. We regret the wait for our reply.
The expert is nice and gave me answer…
The expert is nice and gave me answer fast.
30 January 2019
Unprompted review
Reply from ExpertHelp
Thank you for your kind words of encouragement, Tina. We regret the wait for our reply.
It took two hours by phone but it was…
It took two hours by phone but it was finally cleared up.
27 January 2019
Unprompted review
Reply from ExpertHelp
Thank you for your kind words of encouragement, Charlyn. We regret the wait for our reply.
While the expert was helpful he did not…
While the expert was helpful he did not solve my problem.
26 January 2019
Unprompted review
Reply from ExpertHelp
Hi Gerri,
Thank you for allowing us to assist you with your inquiry https://www.experthelp.com/question/2259486/why-does-the-migration-assistant-not-work
I apologize we were not able to resolve the issue! Should you have any billing inquiries for the payment made for ExpertHelp services please reach out to Support directly. You may reach them 24/7 via email at support@experthelp.com.
Regards,
Customer Support
ExpertHelp.com
SPLENDID SERVICE GALORE !!!
SPLENDID SERVICE ... JUST WONDERFUL AND AT A EXTREMELY FAIR PRICE, ALSO.
THANKS .... AND .... WITH MY VERY BEST REGARDS ....
MIKE.
TORONTO, ONTARIO, CANADA
25 January 2019
Unprompted review
Reply from ExpertHelp
Thank you for your kind words of encouragement, Michael. We regret the wait for our reply.
good experience
I had a very good experience working with ExpertHelp. The computer tech was very patient and helpful. My problem was solved and now I understand what to do if I ever have to.
23 January 2019
Unprompted review
Reply from ExpertHelp
Thank you for your kind words of encouragement, Harriet. We regret the wait for our reply.
Fast response
Fast response! Ferdinando the tech was very knowledgeable and help me resolve my issue right away. I recommend Experthelp!
22 January 2019
Unprompted review
Reply from ExpertHelp
Thank you for your kind words of encouragement, Gary. We regret the wait for our reply.
Rofel was great he helped me through my…
Rofel was great he helped me through my problem Thank you
21 January 2019
Unprompted review
Reply from ExpertHelp
Thank you for your kind words of encouragement, Shell. We regret the wait for our reply.
Fast efficient service that helped me…
Fast efficient service that helped me fix a scanning problem on a tight deadline project. My scanner kept putting a dark line down the side of my scans. It only occurred when using the automatic document feeder, not when flatbed scanning. I cleaned everything I could think of, but it kept occurring. The advice and help from the technician fixed the problem. Best of all, the service was available after midnight; approximately 1am - 2am in the morning. That's service!
21 January 2019
Unprompted review
Reply from ExpertHelp
Thank you for your kind words of encouragement, Mark.
Regards,
Customer Support
ExpertHelp.com
Quick Response
Quick response. Good experts. Flexible (tried iterative solutions) using screen share. And, wanted to make sure it worked.
19 January 2019
Unprompted review
Reply from ExpertHelp
Thank you for your kind words of encouragement.
Regards,
Customer Support
ExpertHelp.com
I was not happy that apple will not…
I was not happy that apple will not work with a customer without charging a fee just to talk and then told they would not be able to help me. It would be different if they would discuss the issue, then if they could help request a fee to complete a request.
19 January 2019
Unprompted review
Reply from ExpertHelp
Hi Stan,
Thanks for allowing us to assist you with your question;
https://www.experthelp.com/question/2257193/i-purchased-a-gen-1-apple-watch-from-goodwill-and-when-trying-to
We apologize you feel this way. ExpertHelp has a 100% guarantee. If a customer does not wish to credit their Expert for their assistance and/or diagnosis, customers can request a refund per our 100% guarantee https://www.experthelp.com/guarantee. You can simply let your Expert know at the time or as always you can reach Billing via email 24/7 at support@experthelp.com.
Regards,
Customer Support
ExpertHelp.com
Young man was very knowledgeable and…
Young man was very knowledgeable and was able to fix the issue in no time.
18 January 2019
Unprompted review
Reply from ExpertHelp
Thank you for your kind words of encouragement, Dianne.
Regards,
Customer Support
ExpertHelp.com
Charles was amazing
Charles was amazing , spent over one hour with me and never rushed he is great. Used remote as it was easier as Charles knew what he was doing and I didn't.
17 January 2019
Unprompted review
Reply from ExpertHelp
Thank you for your kind words of encouragement, Steve.
Regards,
Customer Support
ExpertHelp.com
You were only a click away
You were only a click away, and I got help needed right away. There seemed no way to solve my problem myself and within minutes it was cleared up, thanks
15 January 2019
Unprompted review
Reply from ExpertHelp
Thank you for your kind words of encouragement, Patricia.
Regards,
Customer Support
ExpertHelp.com
He was extremely patient with me (77 yr…
He was extremely patient with me (77 yr old) that has no technology knowledge. Thankful for his time that he graciously gave me.
15 January 2019
Unprompted review
Reply from ExpertHelp
Thank you for your kind words of encouragement, Constance.
Regards,
Customer Support
ExpertHelp.com
My experience with Expert Help was…
My experience with Expert Help was extremely helpful and great to deal with
10 January 2019
Unprompted review
Reply from ExpertHelp
Thank you for your kind words of encouragement, George.
Regards,
Customer Support
ExpertHelp.com
The young man who helped me was great…
The young man who helped me was great and so patient with me who does not know computers I wanted to give him a tip but don t see where I have been given opportunity Your service was great thanx Johanna Mdoe
9 January 2019
Unprompted review
Reply from ExpertHelp
Thank you for your kind words of encouragement, Johanna.
Regards,
Customer Support
ExpertHelp.com
I was happy with what was done…
I was happy with what was done regarding my problem. However,I was surprised when a request was made by the operator for a
further payment classed as a bonus as a measure of my satisfaction
of the quality of work provided. As I had already paid what I regarded
as a reasonable charge for the service, I declined the request. This is the first time I have had this happen on assistance sites.,
6 January 2019
Unprompted review
Reply from ExpertHelp
Hello Margaret!
Thank you for your review and allowing ExpertHelp to assist you with your question! In the past we received a lot of request from customers wanting to leave tips for their Experts. So we made this option possible to our customers. As always tipping is 100% optional (as you mentioned). If a customer does not wish to leave a tip simply entering a '0' (zero) will skip it and close the question.
Regards,
Customer Support
ExpertHelp.com
One woman I talked to had no idea how…
One woman I talked to had no idea how to help me with my wireless joey and remote control problem,the man I talked to tried to help me with the problem,but to no avail, seems like I spent my money with no solution to the problem I had
31 December 2018
Unprompted review
Reply from ExpertHelp
Hello Paul,
Thanks for your review and allowing ExpertHelp to assist you with your Dish Network question; https://www.experthelp.com/question/2239590/having-trouble-hooking-up-my-wireless-joey
We apologize the resolution to your issue was beyond our scope. Some situations require direct assistance from the company you are experiencing issues with or in your case hardware failure resulting in having to replace the product. Should you have any billing inquiries for the payment made for ExpertHelp services please reach out to Support directly. You may reach them 24/7 via email at support@experthelp.com.
Regards,
Customer Support
ExpertHelp.com
Ferdinand went above and beyond what I…
Ferdinand went above and beyond what I expected on creating my invoice in Excel. Was very helpful and willing to advise me as to my next project.
31 December 2018
Unprompted review
Reply from ExpertHelp
Thank you for your kind words of encouragement.
Regards,
Customer Support
ExpertHelp.com
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