ExpertHelp Reviews 1,604

Ferdinand was very patient and knowledgeable.

I found Rolef's help to be great. Very polite and knowledgeable.

Rafel did an awesome job in getting my Epson printer to work with my Mac laptop. There were many issues involved from not having the app installed to our system running very slowly. He took over the computer and patiently figured it all out over time for us. Thank you for your professionalism!!

Jerry

Very knowledgeable people. Were able to immediately fix my issue.

Ferdinand was very helpful and responsive; we spoke for several days in a row until the problem was corrected

He was most helpful patient knowledgeable and curtious. Fixed problem quickly and efficiently

Ferdinand was an excellent worker and fixed my problem. He was patient and helpful but I am worried about the cost and would probably mention that to others if I was asked about this service.

It took about an hour to sort out what turned out to be a very easily solved problem which anyone with anyone with any knowledge or experience could have done immediately. And it was LUDICROUSLY EXPENSIVE. Don’t touch this firm!

Technician was very helpful and patient and solved most of my problem!

Elixir had tons of patience and finally figured out what Apple had not. He made my day.

Fred, the gentleman, who helped me was not only patient with my lack of computer knowledge, he got he through the problem successfully.

Had issues with google voice number set-up and use. Tech took screen control and helped me correct all issues in a very short time.

Not too pleased cost seems very excessive. Had help me a few days earlier and Ferdinand did an excellent job helping me solve a problem. Returned to him because he did an excellent job and because I originally believed problem could be related to original issue. After getting started discovered my keyboard was not entering correct letter and therefore I could not gain access to my computer via my password. Left expert and went to store and purchased a new keyboard and my problem was solved. After being charged full amount a few days earlier i was again charged $97. for simply getting connected. I believe this to be excessive and will hesitate to use your service in the future despite my original satisfaction with your expert.
Regards, Al Wattson

Dear Sir or Ms. — Your service wa excellent throughout. Unfortunately, your price was outrageous. Aloha, nui loa — Whitney Gordon

Having a problem with Face Book. I thought I had deleted a FB account that been hacked, however, determined it had not been deleted. Attempted to get back into old account, but required Code Generator that I attempted to retrieve per instructions with no success. Additionally, could not access new FB account on laptop. I contacted ExpertHelp online explaining problem. They immediately got back to me with price. Upon agreeing to cost which I thought was reasonable was contacted by an ExpertHelp person named Ferdinand online and after a few questions asked if he could contact me by phone within minutes. He viewed my computer remotely and step by step walked me through the process to correct problem which required sending FB an e-mail with pic of ID to authenticate. Suprisinly, FB responded back within an one hour which Ferdinand said could take up to four days. Upon receipt of e-mail from FB I called Ferdinand back as he instructed. Using link FB had sent within a very short time Ferdinand walked me through process and successfully accessed old account which was deleted. Ferdinand then walked me through correcting problem with new FB account so it could be accessed via computer. Ferdinand was most professional, courteous and knowledgeable. He with precision knew exactly how to correct problems that took less than an hour. I can’t say enough about Ferdinand’s expertise and how easily he corrected my problems that I had been working on for days. I would highly recommend XpertHelp.

It was quick and achieved the result I wanted = it is a pity facebook are so unhelpful - tthey just ignore any requests but at least there is expert help who actually know the meaning of the word help. Thanks

I was in trouble with a flaw in Facebook. After repeated attempts to fix it and/o find someone who could(FB no help at all), I found Experthelp who told me how to repair ity..it worked and I'm very happy.

After 1.5 hours with FIOS support that we called as we had no MDLI I called this service and after a half hour our problem was resolved. We went from wired on my tv to an appropriate WiFi link ( one was not working) and we now have the problem resolved.

Service was great, took on the issue fast and methods worked. Everything was straight within 24 hours.