I placed my order May 24th it is now June 22nd it is only a very small item so why is it taking so long will not be using this firm again
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EVRI provide good service from Scott’s and expert verdict- my only issue is the phone lines- always faint, and I have to ask them to up the volume, also often distorted and I have to ask them to re... See more
My past experiences have been good however the mat was due to be here in December....will order another few items & keep my fingers🤞Scots of Stow have served me well in the past bought a nice little... See more
Confusing info from courier Evri regarding delivery and order itself. Ordered product from Expert Verdict catalogue but emails from Evri referred to parcel from Scotts & Co, from whom I had not orde... See more
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Company details
Written by the company
Whether you're looking for the latest technical innovations or an unusual gadget or gift, you'll find all you need at Expert Verdict. We have hundreds of clever and innovative products, most of which you won't find in the high street and many of which are completely exclusive to us.
Contact info
Cotswold House, 1 Crompton Road, SN25 5AW, Groundwell, United Kingdom
- 0344 482 6041
- customerservices@expertverdict.com
- www.expertverdict.com
3.5
Average
3k reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Very pleased with the service I…
Very pleased with the service I received today ON time with a smile and you don't many of them now day's so a BIG THANK YOU.well done.
2 February 2023
There is no problem with Verdict at…
There is no problem with Verdict at all! The problem was with Evri as the delivery was days later than predicted and then delivered to the wrong address!!
2 February 2023
Reply from Expert Verdict
Thank you for your review.
I am sorry that there was a problem with the delivery.
Your feedback is appreciated and we will have this passed to Evri to be looked into.
If there are any further problems, please do let us know and we will be happy to help.
I apologise for any inconvenience caused.
Kind regards,
Chloe
Order taken professionally over the…
Order taken professionally over the phone and all items delivered promptly.
1 February 2023
3 in 1 shopping trolley
Easy to order
Very quick delivery. Came in 3 working days. Would definitely order from here again
1 February 2023
delivered in a timely way and arrived…
delivered in a timely way and arrived in excellent shape.
Thank you.
31 January 2023
The item was delivered with an almost…
The item was delivered with an almost dead battery which made it very quiet . Not very helpful as it was a cookery timer.
26 January 2023
Reply from Expert Verdict
Thank you for your review.
I am sorry that there has been a problem with the included battery.
Having checked, I can see that we have been in contact with you to see how we can resolve this, and your comments have been passed along to our relevant team.
I apologise for any disappointment caused.
Kind regards,
Chloe
Unusually Late
I had to wait over 7 days to get my order as there was a delay. Within a couple of days of me inquiring where it was, it was delivered.
I have bought a number of things from Expert Verdict over time and this has never happened before. It wont stop me from purchasing from them again in the future though.
28 January 2023
Reply from Expert Verdict
Thank you for your review.
I am sorry for the delay with your order.
This was unexpected so I apologise we were not able to contact you regarding this. Despite the delay, I am pleased that once it got dispatched it was delivered in good time.
We hope that this does not stop you shopping with us again in the future.
I apologise for any disappointment or inconvenience caused.
Kind regards,
Chloe
LONG TIME FOR SOME PRODUCTS TO COME.
27 January 2023
CylinderComposter
I am about to return my composter. It is not fit for purpose. I made it up as it came in pieces and then it started falling apart.
27 January 2023
Reply from Expert Verdict
Thank you for your review.
I am sorry that you have had troubles with the composter.
If you need any assistance with the return, please do contact our Customer Services team and we will be happy to help.
Your comments are appreciated and will be passed to our relevant team.
I apologise for any inconvenience or disappointment caused.
Kind regards,
Chloe
Knee supports split on first day of…
Knee supports split on first day of wearing. Can not wear them again as they have completely split. Very disappointed in the quality. Unusable now.
27 January 2023
Reply from Expert Verdict
Thank you for your review.
I am sorry that you have had this issue with your knee supports.
We appreciate your comments on this and will have this passed to our supplier to be looked into.
I have emailed you to see how we can resolve this for you.
I apologise for the disappointment caused.
Kind regards,
Chloe
Reply from Expert Verdict
Thank you for your review.
I am sorry that the doorbell is not working properly.
We have contacted you to see how we can resolve this for you.
I apologise for any disappointment caused.
Kind regards,
Chloe
Items received within a week of order
Items received within a week of order, well packaged, in perfect condition (First order from this company).
26 January 2023
The radio is very difficult to tune in…
The radio is very difficult to tune in accurately. Then after a few minutes it drifts off the selected wavelength and has to be retuned. I can’t return it as I have disposed of the paperwork and packaging so will have to consider taking it to the local tip.Brian Sims
27 January 2023
Reply from Expert Verdict
Thank you for your review.
I am sorry that you are having troubles with your radio.
This is still within our returns period, so we will be happy to help arrange a return, I have emailed you with our returns information.
I apologise for any frustration or disappointment caused.
Kind regards,
Chloe
Delivered well.
26 January 2023
Problem with Evri delivery
I had ordered the item originally in early November, in good time for Xmas. When it was not delivered, I contacted Expert Verdict who re-ordered. Again, the item did not arrive, so I hesitantly agreed to re-re-order and finally the item arrived middle of January. Relieved finally to receive my order, but reluctant ever to order from Expert Verdict again.
8 November 2022
Reply from Expert Verdict
Thank you for your review.
I am sorry for the delay with your order.
Having checked, I can see that unfortunately the orders were classed as lost as they stopped scanning during transit. Evri had a lot more parcels than expected over the Christmas period due to the Royal Mail strikes, so this did cause some problems.
We appreciate your comments and will have this passed to our relevant departments.
Despite the problems, I am pleased that you have now received your order.
I apologise for any frustration or disappointment caused.
Kind regards,
Chloe
I ordered and the goods arrived…
I ordered and the goods arrived promptly! I am happy!
25 January 2023
Item ordered arrived on time.
Item ordered arrived on time, as indicated by the very helpful Verdict staff, and in good condition.
19 January 2023
This might be an unfair judgement, but ...
This might be an unfair judgement, as I left both items unopened - one because I could not believe that it would fit and didn't wish to risk being unable to return it, and the other because the instructions (which were so small they were difficult to read) did not seem to go with the item itself, with the result that I could not access the battery compartment. Both items are being returned. (Normally we are quite satisfied with purchases from Expert Verdict.)
26 January 2023
Reply from Expert Verdict
Thank you for your review.
I am sorry that you have not been happy with your purchase on this occasion.
Your feedback and comments are appreciated, we will have this passed to our relevant team.
If you do need any assistance with the return, please do contact our Customer Services team and we will be happy to help.
I apologise for any disappointment or inconvenience caused.
Kind regards,
Chloe
Very good details of product with…
Very good details of product with earlier reviews praising uts ability
20 January 2023
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