Expert VerdictReviews 

3,290
TrustScore 3.5 out of 5

3.5

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Rated 2 out of 5 stars

I placed my order May 24th it is now June 22nd it is only a very small item so why is it taking so long will not be using this firm again

Rated 5 out of 5 stars

EVRI provide good service from Scott’s and expert verdict- my only issue is the phone lines- always faint, and I have to ask them to up the volume, also often distorted and I have to ask them to re... See more

Rated 4 out of 5 stars

My past experiences have been good however the mat was due to be here in December....will order another few items & keep my fingers🤞Scots of Stow have served me well in the past bought a nice little... See more

Rated 2 out of 5 stars

Confusing info from courier Evri regarding delivery and order itself. Ordered product from Expert Verdict catalogue but emails from Evri referred to parcel from Scotts & Co, from whom I had not orde... See more

Company replied

Company details

  1. Electronics store
  2. Bags and luggage shop
  3. Mobile Phone Shop
  4. DIY Store
  5. Hi-fi shop
  6. Homewares Shop

Written by the company

Whether you're looking for the latest technical innovations or an unusual gadget or gift, you'll find all you need at Expert Verdict. We have hundreds of clever and innovative products, most of which you won't find in the high street and many of which are completely exclusive to us.


Contact info

3.5

Average

TrustScore 3.5 out of 5

3k reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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3.5

All reviews

(3,290)

17 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

What makes the difference between a…

What makes the difference between a good and great company?
It is how they respond when there is problem.
My experience - ordered torches and arrived ahead of time. Opened and missing the AAA batteries. Phone call to them - "ooops sorry will send out today".
And as promised here they are. Well Done

26 January 2023
Rated 1 out of 5 stars

My verdict-useless!

Tried to place an order on line from New Year 2023 brochure. The offer code EB07 giving £12 off for orders over £75 was not accepted on line. I therefore tried to order by phone at a cost of 7p per minute. The code was still not accepted. I was left on hold while the person I was speaking to went to speak to a supervisor. After leaving me holding at my expense I was asked to read what the brochure said about the offer code. I did so only to be told I would put on hold again. At that point I decide I didn’t want to incurr more charges a 7p a minute and I informed the sales person that I would find the item elsewhere. I then instantly did so, finding it on eBay at £7.95 less than at Expert Verdict.
I will never use Expert Verdict again. They are expensive and ineffective.

20 January 2023
Unprompted review
Expert Verdict logo

Reply from Expert Verdict

Thank you for your review.

I am very sorry for the troubles you had trying to place this order.

Having looked into this, unfortunately this offer code was not working correctly, we had our Data team investigate this and this offer is now working.

We appreciate you bringing this to our attention, and your feedback and comments will be passed to our relevant team.

I apologise for any frustration or disappointment caused.

Kind regards,

Chloe

Rated 3 out of 5 stars

Telephone order.

Placing the order by telephone was really easy and quick. I noticed when I received my confirmation that I had been overcharged by £4.03. I did email the company but to date have not received a reply. My parcels were delivered very quickly. Overall a good service.

12 January 2023
Expert Verdict logo

Reply from Expert Verdict

Thank you for your review.

I am sorry for the issue with your order.

Unfortunately I am unable to find an email from you, I have emailed you directly so we can look into this further for you.

I apologise for any frustration caused.

Kind regards,

Chloe

Rated 5 out of 5 stars

I was regularly kept informed by email…

I was regularly kept informed by email at every stage from purchase to receipt. Even though I missed the last message and was out when the courier arrived, he returned later that evening with a smile to deliver the package. Overall, quite impressed - especially after recent bad press and unavoidable delivery issues due to strikes and staff shortages.

12 January 2023
Rated 1 out of 5 stars

She did not deliver the parcel 2 ur…

She did not deliver the parcel 2 ur door but left it in the hallway dwonstairs

17 January 2023
Expert Verdict logo

Reply from Expert Verdict

Thank you for your review.

I am sorry that your order was not delivered to your door.

We appreciate this feedback, and will have this passed to the courier to be looked into.

I apologise for any inconvenience caused.

Kind regards,

Chloe

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