This company have been very responsive, and has kept me informed throughout the claims process. They explain each stage clearly. making it easy to understand what to expect. If you encounter any is... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
When I had my accident December 2024 it was complicated as it was an ex employment I use to help out cleaning the beer lines. I searched the internet for help & Express solicitors rang me & helped me... See more
Company replied
I was always kept well informed on progress of my case, the solicitors Omaya and Olga are friendly whilst being professional and courteous. When emailing me about my case if anything was unclear I ha... See more
Company replied
I used Express Solicitors to make a compensation claim against a UK hotel for bed bugs in our room. They have been excellent throughout the whole process. Communication has been superb with the same... See more
Company replied
Company details
- #17 of 36 best companies in Personal Injury Lawyer
- #36 of 83 best companies in Law firm
Written by the company
Express Solicitors is an award winning Top 100 UK law firm that specialise in personal injury claims. The firm prides itself on pursuing a huge range of ‘no win, no fee’ personal injury claims – helping you to claim compensation for any accident you may have experienced. Express Solicitors cover every area of personal injury including; employer’s liability, road traffic accidents, serious injuries, clinical negligence, occupier’s and public liability, and industrial disease. Our accident claim solicitors are supported by a team of dedicated support specialists, cutting edge technology, and an on-going training programme that ensures they are fully up-to-date with any advances in personal injury law.
Contact info
1 Sharston Road, M22 4SN, Sharston, United Kingdom
- 0161 904 4660
- advice@expresssolicitors.co.uk
- www.expresssolicitors.co.uk
4.7
Excellent
10k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick response to my potential claim
Quick response to my potential claim. My first access point to my claim was handled efficiently
5 August 2026
Reply from Express Solicitors
We're so pleased to hear that your initial experience with us was efficient and that we responded quickly to your potential claim. Should you require any assistance in the future, please do not hesitate to contact our offices on 01619044660.
Would recommend Express Solicitors
After a fall at work, I was fearful for my future so made the call to Express Solicitors. They have listened and clearly explained the process they follow in order to assist people with their particular concerns. I would definitely recommend them
29 July 2026
Reply from Express Solicitors
We are truly grateful for your kind words and positive feedback. We understand that experiencing a workplace fall can be a very worrying time, and we are happy to know that our team was able to provide clear explanations and support. Should you require any assistance in the future, please do not hesitate to contact our offices on 01619044660.
Avoid – Relied on flawed, cut-and-paste expert evidence containing another patient's data
Avoid – Relied on flawed, cut-and-paste expert evidence containing another patient's data
Rating: ⭐☆☆☆☆ (1/5)
Express Solicitors dropped my clinical negligence case after accepting a medical expert report that was fundamentally defective.
The report instructed by their agency (Ontime Reports) contained severe template errors, including the full name, injury details, and dates of an entirely different patient. right in the main instruction section. Despite this obvious cut-and-paste job and massive GDPR data breach, the firm accepted the report and closed my file based on its conclusions.
Accepting compromised evidence and relying on it to terminate a client's claim is appalling service. They have left my legal file severely damaged and prejudiced my ability to seek proper legal representation elsewhere. Extremely disappointed and would strongly advise caution before using this firm.
4 August 2026
Unprompted review
Reply from Express Solicitors
Thank you for your review. We are also in receipt of your complaint which is being reviewed, and a response will be provided within the given timeframe.
Kind regards
Collette McCann
Client Care Partner
Very quick very informative i felt…
Very quick very informative i felt comfortable and not worried what my company will try to do to me . So thankyou
Look forward to working with you
4 August 2026
Reply from Express Solicitors
We're so glad to hear we could provide you with such a positive and reassuring experience. Should you require any assistance in the future, please do not hesitate to contact our offices on 01619044660.
Lovely maners on phone explain …
Lovely maners on phone explain everything nice to talk too about claiming from a accident
4 August 2026
Reply from Express Solicitors
We're so pleased to hear that you found our team explained everything clearly and were nice to talk to about claiming from an accident. Should you require any assistance in the future, please do not hesitate to contact our offices on 01619044660.
Express experience
Every step of my claim journey was handled with respect, sensitivity and awareness of what was best for me, physically, mentally and emotionally..
They showed high skill and deep knowledge in their specific field.
4 August 2026
Unprompted review
Reply from Express Solicitors
We're delighted to hear that your claim journey was handled with such respect and sensitivity, and that our team's expertise was evident. Should you require any assistance in the future, please do not hesitate to contact our offices on 01619044660.
I really thought the lady who i first…
I really thought the lady who i first spoke to was very good. She listened to me about my accident asked some questions and was very empathetic.
Just waiting on next steps.
23 July 2026
Reply from Express Solicitors
We are so pleased to hear that our team member provided such a supportive and understanding experience during your initial contact. Should you require any assistance in the future, please do not hesitate to contact our offices on 01619044660.
I dealt with Sophie and from day one I…
I dealt with Sophie and from day one I knew I was in capable hands. I was kept in the loop the whole way through with emails and calls. Sophie informed me about everything and guided me patiently through any problems I had. What a credit to your company she is, making what can be a stressful and prolonged ordeal easier to deal with. Thank you
3 August 2026
Unprompted review
Reply from Express Solicitors
We are so pleased to hear about your positive experience and that you felt well-supported and informed throughout the process. Should you require any assistance in the future, please do not hesitate to contact our offices on 01619044660.
They really listened to me and made me…
They really listened to me and made me feel reassured that this was not my fault as I was feeling guilty that I hadn't asked dor uncident to be put through the companies accident reporting system.
3 August 2026
Reply from Express Solicitors
We're so glad to hear that our team was able to reassure you and make you feel supported during a difficult time. Should you require any assistance in the future, please do not hesitate to contact our offices on 01619044660.
Reply from Express Solicitors
We are so pleased to hear that you found it easy and stress-free to communicate with us in a calm manner. Should you require any assistance in the future, please do not hesitate to contact our offices on 01619044660.
Just very friendly helpful and polite…
Just very friendly helpful and polite and quick aswell
3 August 2026
Reply from Express Solicitors
We're delighted to hear that our team was friendly, helpful, polite, and quick. Should you require any assistance in the future, please do not hesitate to contact our offices on 01619044660.
Reply from Express Solicitors
We're delighted to hear that our team provided easy-to-understand, step-by-step guidance and was polite and helpful. Should you require any assistance in the future, please do not hesitate to contact our offices on 01619044660.
Very thorough fromm start to finish
Very thorough fromm start to finish
22 June 2026
Unprompted review
Reply from Express Solicitors
We are so pleased to hear that you found our service thorough from start to finish. Should you require any assistance in the future, please do not hesitate to contact our offices on 01619044660.
Reply from Express Solicitors
We're so happy to hear that a single phone call was all it took for us to assist you. Should you require any assistance in the future, please do not hesitate to contact our offices on 01619044660.
Yes good experience so far
30 July 2026
Reply from Express Solicitors
Thank you for your positive feedback. We are delighted to hear that you've had a good experience with us so far. Should you require any assistance in the future, please do not hesitate to contact our offices on 01619044660.
I'm atvthe very beginning of my claim
I'm atvthe very beginning of my claim, but so far so good
30 July 2026
Reply from Express Solicitors
We appreciate your positive feedback as you begin your claim. Should you require any assistance in the future, please do not hesitate to contact our offices on 01619044660.
Reply from Express Solicitors
We are so glad our staff provided you with a friendly and informative experience! Should you require any assistance in the future, please do not hesitate to contact our offices on 01619044660.
Reply from Express Solicitors
We're delighted to hear that our team provided great communication and that you found our staff polite and friendly. Should you require any assistance in the future, please do not hesitate to contact our offices on 01619044660.
Reply from Express Solicitors
We're delighted to hear that you found our service straightforward and our guidance beneficial. Should you require any assistance in the future, please do not hesitate to contact our offices on 01619044660.
Very understanding and although I was very anxious about ringing too they made me feel very comfortable
Great service
31 July 2026
Reply from Express Solicitors
Thank you for taking the time to leave positive feedback. Should you require any assistance in the future, please do not hesitate to contact our offices on 01619044660.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.