Absolutely excellent service from Elaine. Couldn't have been more helpful. Thank you for your advice and prompt delivery of supplies.
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A breath of fresh air after dealing so heavily with eBay and Amazon. Did not debit my card before checking stock levels. Unfortunately in my case they didn't have stock but after explaining my current... See more
Best customer experience I've received for a very long time. We purchased an Avaya licence from Extera. Our telecoms provider charged us £550, Extera charged us £314 and practically installed it for u... See more
After a broadband upgrade we found ourselves with a dead Avaya phone system, after a call to Extera we were quickly underway to finding a solution. From the first contact I felt that these guys kne... See more
Company details
Information provided by various external sources
Telephones, Headsets, Phone Systems, Voice & Data cabling trust Extera to exceed your expectations. Formed in 2001 we have a real passion for delivering the ultimate in customer services.
Contact info
10 Manor Park, Banbury, OX16 3TB, Banbury
- 01295 220600
- customer.services@extera.co.uk
- www.exteradirect.co.uk
5.0
Excellent
876 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Great service
Great service, easy to use website and product delivered next day.
1 August 2017
Unprompted review
Excellent
: Excellent – no reservations, I would recommend this company to anyone.
26 July 2017
Unprompted review
Fantastic service
I've used Extera twice now and not only are they excellent on price, but service as well.
17 July 2017
Unprompted review
Excellent price and super fast …
Excellent price and super fast delivery. Website description was accurate.
12 July 2017
Unprompted review
Excellent contact throughout the …
Excellent contact throughout the purchase
4 July 2017
Unprompted review
Quick dispatch and good follow-up on a …
Quick dispatch and good follow-up on a tech question I raised. Excellent.
3 July 2017
Unprompted review
Superb customer service
Superb customer service - fast response to a query about a delivery problem that was not of their making - attentive and went the extra mile.
19 June 2017
Unprompted review
First choice for anything comms …
First choice for anything comms related. Excellent customer service, speedy delivery, competitive pricing. Cant praise them highly enough.
23 May 2017
Unprompted review
I bought the mono headphone and mic to …
I bought the mono headphone and mic to use with my iMac. Her work gave my wife a stereo set (for phone calls) which I tried first, and they just plugged in and worked, so I knew the mono would too with my Mac. They are comfy and let you hear the ambient sound too, unlike the stereo version. And mono is a bit cheaper. I'm very happy. I really only needed the microphone to talk to Siri anyway. I haven't used the sound in my ear. The mono set's mic is further from my lips, further than with my wife's stereo set, where the mic curves inward. Both work just as well though, with Siri.
18 May 2017
Unprompted review
Great service
Great service, ordered incorrect item (my fault) very helpful in sorting this out
3 May 2017
Unprompted review
Very good choice of goods and very …
Very good choice of goods and very quick delivery! I would use them again!
7 April 2017
Unprompted review
very good service & fast delivery!
29 March 2017
Unprompted review
Speaker Phone Interface
Purchased a Konftel 300 speaker phone and needed it to interface with an external system. Ordered the Konftel Interface box and it works perfectly. It was delayed by 1 day for delivery but other than that it was excellent service.
28 March 2017
Unprompted review
Excellent Service
Very accomodating. Because of work travel, I was unable to return product within 7 days "no quibble" which is stated on the delivery note. Extera Dierct was willing to take the headset back. The agent was exceptionally polite with a winning attitude; well done! Many thanks.
20 February 2017
Unprompted review
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