The convenience and seemless process of entering my prescription makes Eyebuy direct my go to when it comes to prescription glasses. My glasses always gets here sooner than the expected 7-14 days defi... See more
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Review summary
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EyeBuyDirect has a consumer rating of 4.5 stars from 18719 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with EyeBuyDirect most frequently mention great prices, customer service and new glasses. EyeBuyDirect ranks 1st among Sunglasses sites.
Contact info
177 E Colorado Blvd, 91105-1986, Pasadena, United States
- 1-855-393-2891
- leo@eyebuydirect.com
- www.eyebuydirect.com
Replied to 99% of negative reviews
Typically replies within 24 hours
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Glasses
Easy to order with prescription weather single vision, progressives, sun glasses. Lots of options on frames & lenses. Quick delivery.
Easy to enter prescription
Easy to enter prescription. Easy to choose frames. Tryon works well. Overall a great experience.
I couldn't use a credit card on your…
I couldn't use a credit card on your site. I had to use paypal. So I wasn't able to use my benefits card.

Reply from Eyebuydirect
Super fun frames and customization options
Got an awesome deal with the coupon code ALLACCESS. I love the range of customization for normal glasses and sunglasses. Also super easy to search for new glasses. I have a very small head, so I'm glad there was an option to sort by frame and lens width.
Ordering was easy, quick, and inexpensive.
Good selection, easy process, quick ordering, and very inexpensive.
I tried 3 different credit cards that I…
I tried 3 different credit cards that I use all the time and are good yet you rejected them. I took me a long time to complete this order. I hard to keep trying. Finally you accept ed my last card. I was about to give up.

Reply from Eyebuydirect
I ONLY use EyeBuyDirect
I started wearing glasses 5 years ago. I have ONLY used Eye Buy direct. Great frames and lens choices at a great price.
Quick and easy!
I want to talk to a human!
I like to buy more than one pair at a time. There's not a way to add multiples of the same item.
I hate having to deal with a robot. They never help me, just waste my time and frustrate me.

Reply from Eyebuydirect
I like being able to take my time and…
I like being able to take my time and find what I like. They have a great selection of frames! Very affordable!! I also like the payment options!!
Infleixble address entry
Address entry does not allow for entering Buzzer/Entry Codes. Which means it may not get delivered.
Always a great experience when I shop…
Always a great experience when I shop for glasses.
Great experiences!
Online try-ons help and have been accurate, in my experiences. The ease of ordering is appreciated! I especially love the great coupons!
Need more try on options
Most of the frames I was comparing today didn't have the "try on" feature, which was really frustrating. I ended up having to take my own screenshots and photoshop the options on my own picture to get an idea of how they would look.
Also, the ones that do have try on as an option only had limited lens options. For sunglasses, mirrored vs standard and all the various colors make a HUGE difference in how they look on. It would be great to have the lens colors and types swappable in the try on feature too.

Reply from Eyebuydirect
I have been too many sites prior to…
I have been too many sites prior to this one to try to find prescription sunglasses and by far this was the easiest site to navigate through. You will get all my business in the future thanks for everything. Keep up the good work.
Ease of browsing selections and ease of…
Ease of browsing selections and ease of scanning prescription in and paying.
Good products, prices average, no real discounts
I think the products are good and the prices are ok, but I was really disappointed when I noticed that the “special” discount I received by email was not nearly as good as the one advertised on the website. Also, since there are always some promo codes, it’s never really a discount, it just changes all the time. Last month I put some frames in my cart, ended up not ordering, came back today, was around 40$ less.
Great selection
Great selection, easy process with explanations everywhere needed.
More sizes please!
more than one size to choose for the styles of metal frames would be nice... other than that I like their variety, promotional sales, prices and their website...
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