We ordered from Freebirds World Burrito for a working lunch for a large group of mostly men whose jobs are in the field. These guys work hard in all-weather elements and have large appetites. There... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We ordered P.F. Chang's through ezCater and had a great experience from start to finish. Ordering through ezCater was incredibly easy and made the whole process seamless. The food was fresh, flavorful... See more
Company replied
I had deleted & rdone my order 3 days prior to my event & it was "saved." When I went in to finalize the order about about 7 or 8 hours ahead of delivery time, but during the night, the order was gone... See more
Company replied
I've used ezCater now for five lunches in the office. The order placement is easy, you are alerted upon confirmation, when the order is on the way and once it's delivered. All orders have been variety... See more
Company replied
Company details
Written by the company
ezCater is the #1 food tech platform for workplaces in the US. The company makes it easy for any organization to manage its food needs and order from over 100,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from recurring employee meals to one-off meetings, all backed by beyond helpful 24/7 service and business-grade reliability. For restaurant partners, ezCater helps grow their business by bringing them more orders and new high-value customers. To learn more, visit www.ezcater.com.
Contact info
40 Water Street, Floor 5, 02109, Boston, United States
- 1-800-488-1803
- support@ezcater.com
- www.ezcater.com
4.4
Excellent
20K reviews
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Reply from ezCater
Hi Vanessa,
Thank you for taking the time to share this wonderful review! We’re glad to hear you enjoyed your experience and your large orders are consistently handled well.
If you need any help with ezCater orders in the future, please feel free to reach out to us at 1-800-488-1803 or support@ezcater.com — we’re here to help.
- The ezCater Team
Always reliable!
Food came on time! It’s never been late. Just what’s I’d ordered.
19 March 2026
Unprompted review
Reply from ezCater
Hi James!
Thank you so much for this wonderful review! We are thrilled to hear that your food arrived on time and as ordered. It’s great to know we’ve consistently met your expectations and hit the mark for you. We appreciate the positive feedback and look forward to serving you again soon!
- The ezCater Team
We heart ezCater!
ezCater has made lunch ordering a breeze for our office. Pizza Colore is our favorite. Always great!
17 March 2026
Unprompted review
Reply from ezCater
Hi Elli,
Thank you so much for the wonderful review! We are thrilled to hear that ezCater is providing the reliability and ease your office needs. It’s fantastic to know that Pizza Colore is such a crowd favorite with your group. We truly appreciate your feedback and look forward to serving you again soon!
- The ezCater Team
Reply from ezCater
Hi,
Thank you so much for the wonderful review! We're thrilled to hear you enjoyed the food and service. It’s great to know our team took such good care of you. We appreciate you sharing this positive feedback and look forward to serving you again soon!
- The ezCater Team
the sandwiches were wonderful
the sandwiches were wonderful. box lunches were loaded with extras.
16 March 2026
Unprompted review
Reply from ezCater
Hi Dawn,
Thank you for the review. We're happy to hear that you enjoyed our sandwiches and box lunches! We appreciate you taking the time to share your wonderful experience.
- The ezCater Team
Their app is easy-to-use
Their app is easy-to-use. They provide updates at key points in the order process, such as acceptance by the restaurant, and when out for delivery.
16 March 2026
Unprompted review
Reply from ezCater
Hi AJ,
We're glad you enjoyed your experience! It's great to hear that our app is easy to use and that you found the order updates helpful. Thank you for your positive feedback!
-The ezCater Team
AMAZING
The food was amazing and delivered on time. Everything is so good.
15 March 2026
Unprompted review
Reply from ezCater
Hi Jun,
We're happy to hear that you enjoyed the food and the timely delivery. Thank you for your positive feedback; we appreciate it a lot! We look forward to serving you again soon!
- The ezCater Team
Manhattan Bagels the person that…
Manhattan Bagels the person that delivery our food was Chris he was amazing. The bagels and cake were nice and warm plus the order came a little early. Will order from them again.
11 March 2026
Unprompted review
Reply from ezCater
Hello Marcia,
We're happy to hear that you enjoyed your bagels and cake. It's great to know that the delivery was early and that the service was amazing. We appreciate your positive feedback and look forward to your next order!
-The ezCater Team
Marc was FABULOUS
Marc was FABULOUS! He was helpful, accomodating, kind, and knowledgable. The good was delicious and packaged well.
12 March 2026
Unprompted review
Reply from ezCater
Hi Pam!
Thank you so much for the wonderful review! We are thrilled to hear the food was a hit and that the packaging met your expectations. It's great to know that this caterer was so helpful, accommodating, and knowledgeable. We truly appreciate your feedback and look forward to serving you again soon!
- The ezCater Team
The food was barely warm
The food was barely warm. There were no utensils, plates etc. that were requested. Sandwiches were tossed around in the boxes. Not a great experience.
9 March 2026
Unprompted review
Reply from ezCater
Hi Sue,
Thank you for taking the time to share your experience. We would love the opportunity to speak with you regarding your order; however, we’re unable to identify your account to reach out directly. What you described is not the experience we aim to provide, and we would genuinely appreciate the chance to learn more about what happened and how we can make things right. If you’re open to connecting, our team is available at 800-488-1803, or you can reach us directly at experiences@ezcater.com. We value your feedback and the opportunity to improve.
- The ezCater Team
Group Orders made easy
I love the ease of being able to have our staff order exactly what they want from the restaurant without me having to collect the orders. The restaurant then clearly labeled each order so it was easy for everyone to get their order with no guess work.
9 March 2026
Unprompted review
Reply from ezCater
Hi Jenny,
Thank you for the great feedback! We’re so glad to hear that the ordering process made things easier for you and your team. Our goal is to simplify group ordering so everyone can choose exactly what they want without the hassle of collecting individual orders. It’s also great to know the restaurant’s labeling helped make pickup smooth and stress-free for your staff. We truly appreciate you taking the time to share your experience and look forward to helping with your next group order!
- The ezCater Team
Presentation was great and the food was delicious!
Presentation was great and the food was delicious! There were a few sandwiches that the bread fell apart when picked up but we had plenty of food so it wasn't an issue.
9 March 2026
Unprompted review
Reply from ezCater
Hi Washington,
We're glad you enjoyed the presentation and the food's deliciousness! We appreciate your feedback regarding the sandwiches. We look forward to serving you again in the future!
- The ezCater Team
The email confirmations and text…
The email confirmations and text message updates are very helpful, and I have had to update an order before and the team was very helpful.
10 March 2026
Unprompted review
Reply from ezCater
Hi Michelle,
We're happy to hear that our email confirmations and text updates are helpful. It's great to know our team could assist you effectively when you needed to update your order. Thanks for your feedback!
- The ezCater Team
Very disappointed
Very disappointed! I placed an order for 20 employees to be picked up in Roscommon, MI When I entered my zip code for Roscommon, MI 48653
My order ended up in Prudenville, MI 48651, nearly 20 miles further to pick up.
Unfortunately, I will never use EZCater again!
10 March 2026
Unprompted review
Reply from ezCater
Hi Sheila,
Thank you for taking the time to share your experience. Our ezCater team is here to help and would love the opportunity to better understand what happened and make things right. We attempted to reach you directly but were unsuccessful. At your convenience, please reply to our email from experiences@ezcater.com so we can gather your feedback and work to resolve this. Thank you!
- The ezCater Team
Reply from ezCater
Hi Christina,
Thank you so much for the 5-star review! We truly appreciate you highlighting our reliability—it’s something our team works hard to deliver every day.
-The ezCater Team
We ordered from Cowboy Chicken
We ordered from Cowboy Chicken. The order came before requested time which is always good. Food was still warm and very delicious.
6 March 2026
Unprompted review
Reply from ezCater
Hi Kathy,
Thank you for the review. We're happy to hear that your Cowboy Chicken order arrived early and that you enjoyed the warm, delicious food. Thank you for your positive feedback; we appreciate it! We look forward to serving you again in the future!
- The ezCater Team
Horrible experience (expensive/small amount of food)
Our company, a Fortune 500 organization, has been using the Relish app (owned by ezCater) to provide on-site employee lunches in Hillsboro over the past several years. However, the value and quality have been consistently disappointing. The portions are small relative to the price, and the vendor selection is very limited—typically the same few restaurants, many of which offer mediocre food at best.
Given that many restaurants are located nearby, I looked into the situation further. After speaking directly with several restaurant owners, I learned that the platform reportedly charges substantial additional fees—around 25~30% on top of the original cost. As a result, restaurants either raise prices or reduce portions to offset these fees, which ultimately impacts employees. This fee structure also discourages higher-quality restaurants from participating, as they find the terms unsustainable.
8 March 2026
Unprompted review
Reply from ezCater
Hi Richard,
Thank you for taking the time to share your experience. Feedback like yours is important to us, and we appreciate you bringing these concerns to our attention.
At the moment, we weren’t able to verify an account associated with this review, but we’d still welcome the opportunity to learn more about your experience in Hillsboro and better understand the concerns you raised around pricing, portions, and restaurant selection.
Our goal is to make workplace meals convenient while supporting local restaurant partners, and we’re always working to improve the quality and variety of options available on the platform.
If you’re open to it, please reach out to our support team at RelishSupport@ezcater.com so we can connect with you directly and look into this further.
Thanks again for the feedback.
— The Relish Team
Reply from ezCater
Hi Kelly,
We're happy to hear that you received your order on time and enjoyed the food. Thank you for your positive feedback; we appreciate it!
-The ezCater Team
The price does not align with the amount of food offered
The food was pretty good, but if I’m being honest, the company seems extremely cheap and appears to be very tight with the amount of food they provide for the amount of people I purchased it for. I spent over $300 and they don’t even provide napkins and utensils for the food which is ridiculous. Each pan of food that I purchased was for 10 people. However, the pans of food did not match up with the numbers that I paid for, it was significantly less and was minimal in comparison. Luckily everyone did not come in for breakfast so we did not fall short, but I will not be using them again because the food amount based on the price just don’t add up. Very disappointing!
5 March 2026
Unprompted review
Reply from ezCater
Hi Trey,
Thank you for taking the time to share your feedback and for speaking with our team today. We’re glad to hear you’ve had positive experiences using our platform over the years and truly appreciate your continued trust in us.
We’re sorry to hear this particular order didn’t meet your expectations. As a marketplace, we work closely with our restaurant partners to help ensure quality, reliability, and appropriate portion sizes. We understand how frustrating it can be when the portions or inclusions don’t align with what was expected, especially when ordering for a group.
We appreciate you sharing the details of your experience, and we’ll be sure to pass your feedback along to the restaurant directly. Thank you again for your continued support—we look forward to assisting with your future orders.
– The ezCater Team
My experience with EZCater has been…Wonderful
My experience with EZCater has been great so far. Delivery is on time and the food is delivered hot and fresh. I get good feedback on the foods and my employees are happy.
3 March 2026
Unprompted review
Reply from ezCater
Hi Melinda!
Thank you so much for the wonderful review! We’re thrilled to hear that your team enjoyed the meal and that everything arrived right on time. It's great to know the food was hot and fresh, and—most importantly—that your employees were happy. We appreciate you sharing this positive feedback and look forward to serving you again soon!
- The ezCater Team
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