We ordered from Freebirds World Burrito for a working lunch for a large group of mostly men whose jobs are in the field. These guys work hard in all-weather elements and have large appetites. There... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We ordered P.F. Chang's through ezCater and had a great experience from start to finish. Ordering through ezCater was incredibly easy and made the whole process seamless. The food was fresh, flavorful... See more
Company replied
I had deleted & rdone my order 3 days prior to my event & it was "saved." When I went in to finalize the order about about 7 or 8 hours ahead of delivery time, but during the night, the order was gone... See more
Company replied
I've used ezCater now for five lunches in the office. The order placement is easy, you are alerted upon confirmation, when the order is on the way and once it's delivered. All orders have been variety... See more
Company replied
Company details
Written by the company
ezCater is the #1 food tech platform for workplaces in the US. The company makes it easy for any organization to manage its food needs and order from over 100,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from recurring employee meals to one-off meetings, all backed by beyond helpful 24/7 service and business-grade reliability. For restaurant partners, ezCater helps grow their business by bringing them more orders and new high-value customers. To learn more, visit www.ezcater.com.
Contact info
40 Water Street, Floor 5, 02109, Boston, United States
- 1-800-488-1803
- support@ezcater.com
- www.ezcater.com
4.4
Excellent
20K reviews
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Great Service and On-Time Delivery
Ordering is simple and there’s a enough variety of restaurants to choose from. The ezCater team always reaches out promptly if the vendor has any questions or updates. Deliveries arrive on time, and the drivers are courteous and professional.
3 March 2026
Unprompted review
Reply from ezCater
Hi Rebecca!
We’re thrilled to hear that you’re enjoying the variety of restaurants and find the ordering process simple. It’s great to know that our team has been able to provide the prompt updates and professional service you expect. Thank you so much for the wonderful review; we look forward to serving you again soon!
- The ezCater Team
I have always had great experiences…
I have always had great experiences through EZ Catering. On time, professional, and friendly delivery service.
26 February 2026
Unprompted review
Reply from ezCater
Hi Tina!
We're thrilled to hear that you’ve consistently had such great experiences with us. We truly appreciate you highlighting the delivery team for their professionalism and punctuality. Thank you for your continued trust in our platform—we look forward to serving you again soon!
- The ezCater Team
Products delivered on time and my…
Products delivered on time and my instructions were followed precisely.
27 February 2026
Unprompted review
Reply from ezCater
Hi Gary!
Thank you so much for the wonderful review! We're thrilled to hear that your products arrived on time and that we followed your instructions carefully. We truly appreciate your feedback and look forward to serving you again soon!
- The ezCater Team
I love La Fromagerie's duck sandwiches…
I love La Fromagerie's duck sandwiches and salads. Life-changing!
23 February 2026
Unprompted review
Reply from ezCater
Hi Candy!
Thank you for taking the time to share this wonderful review! We’re glad to hear you enjoyed your experience and appreciate your kind words. We’ll be sure to pass this feedback along to our catering partner.
If you need any help with ezCater orders in the future, please feel free to reach out to us at 1-800-488-1803 or support@ezcater.com — we’re here to help.
- The ezCater Team
Excellent customer service
Excellent customer service, food selection, delivery.
25 February 2026
Unprompted review
Reply from ezCater
Hi Chad,
We're so glad you enjoyed your experience with our customer service, food selection, and delivery. Thank you for your positive feedback! We look forward to serving you again soon!
- The ezCater Team
Issue with Delivery, not ezCater's Fault but not good follow-up
Quick response time, but had an issue with items missing from the delviery. Customer service could not get us an update as the restaurant was too busy to answer them, so we had to go pick it up. I was told a discount would be applied for our troubles, but invoice was for full price on the order. So now I have to keep reaching out to them for resolution.
25 February 2026
Unprompted review
Reply from ezCater
Hi Jim,
Thank you for taking the time to share your experience. Our ezCater team is here to help and would love the opportunity to better understand what happened and make things right. We attempted to reach you directly but were unsuccessful. At your convenience, please reply to our email from experiences@ezcater.com so we can gather your feedback and work to resolve this. Thank you!
- The ezCater Team
Easy to order!02252026
Easy to order, easy to make changes to order. Delivery was on-time and delicious.
25 February 2026
Unprompted review
Reply from ezCater
Hi Joan,
We're happy to hear that ordering was easy and that you could make changes without problems. We're also glad the delivery was on-time and delicious! We look forward to serving you again soon!
- The ezCater Team
The EZ Cater platform is user friendly…
The EZ Cater platform is user friendly and makes selecting items and checking out quick!
24 February 2026
Unprompted review
Reply from ezCater
Hi,
We're happy to hear that our platform is user-friendly and that you found the selection and checkout process quick. Thank you for your positive feedback!
- The ezCater Team
The food was good and all things came…
The food was good and all things came correctly as ordered. Packaging could’ve been better as there were quite a few that dripped a lot of sauce all over. The driver was great and helped out beyond expectations in setting up. She was great!
24 February 2026
Unprompted review
Reply from ezCater
Hi Tyler!
Thank you so much for the wonderful review! We’re thrilled to hear the food was enjoyed and that your driver provided such excellent service during setup.
We will share your experience regarding the packaging with our catering partner to ensure improvements are made. We truly value your feedback and look forward to serving you again soon!
- The ezCater Team
ezCater is fantastic
ezCater is fantastic! I needed food in a timely fashion, and I relied on this company to deliver which they did. Being late’s not an option for what I was doing and they were right on time! Highly recommended.
25 February 2026
Unprompted review
Reply from ezCater
Hi Lincoln!
Thank you so much for the wonderful review! We are thrilled to hear that our team met your expectations and delivered exactly when you needed it. We really appreciate the recommendation, and look forward to serving you again soon!
- The ezCater Team
Secret weapon for company catering!
Such ease of use on the website, excellent options to choose from, and delivery and set up were perfect.
Great system and service.
25 February 2026
Unprompted review
Reply from ezCater
Hello Kevin,
We're happy to hear that the website was easy to use and that you found excellent options. We appreciate your feedback regarding the perfect delivery and setup!
-The ezCater Team
It is great to have the ability to go…
It is great to have the ability to go to other places that would normally not delivery to my area. Makes for a wider selection!
24 February 2026
Unprompted review
Reply from ezCater
Hi Jessica,
We're happy to hear that you appreciate having more options available in your area. Thank you for your positive feedback; we appreciate it!
-The ezCater Team
Always reliable and right on time (or…
Always reliable and right on time (or even early)!
24 February 2026
Unprompted review
Reply from ezCater
Hi Lori,
We are happy to hear that our service is reliable and punctual for you. Thank you for your positive feedback; we appreciate it greatly!
-The ezCater Team
The food from JJ's is always excellent
The food from JJ's is always excellent. EZ Cater makes it so simple to order for delivery.
24 February 2026
Unprompted review
Reply from ezCater
Hello Michelle,
We're glad you enjoyed the excellent food from JJ's, and we appreciate you highlighting how simple ezCater makes ordering for delivery. Thank you for your feedback!
-The ezCater Team
EZCATER is a rip off
EZCATER is a rip off! They have no actual product, yet they upcharge almost double to order through them rather then restaurants. EZCATER does not care about you, your family business, or any restaurant on their platform. They entice you with "rewards", when in reality, the rewards are nothing compared to the outrageous upcharge they put on each order when ordering through them. DO NOT ORDER THROUGH EZCATER! ORDER DIRECTLY THROUGH THE RESTAURANT!! YOU ARE RIPPING YOURSELF AND THE RESTAURANT OFF!
24 February 2026
Unprompted review
Reply from ezCater
Hello Katie,
Thank you for taking the time to share your experience. We would love the opportunity to speak with you; however, we’re unable to identify your account to reach out directly. What you described is not the experience we aim to provide, and we would genuinely appreciate the chance to learn more about what happened and how we can make things right.
If you’re open to connecting, our team is available at 800-488-1803, or you can reach us directly at experiences@ezcater.com. We value your feedback and the opportunity to improve.
-The ezCater Team
Food was delivered on time and service was 5 star
Food was delivered on time, and everything was well taken care of. Food was good too.
19 February 2026
Unprompted review
Reply from ezCater
Hi Neha!
We're thrilled to hear that your meal arrived on time and in perfect condition. It’s wonderful to know you enjoyed the food and felt well taken care of. We truly appreciate your feedback and look forward to serving you again soon!
- The ezCater Team
The delivery had specific instructions…
The delivery had specific instructions of which entrance to deliver food to and a number to call, instead it was delivered to a different person and entrance and then a text sent it was delivered. We had to have two people leave our meeting and go to the other building to get food. Not a huge issue but something to keep in mind.
20 February 2026
Unprompted review
Reply from ezCater
Hello Nikki,
Thank you for taking the time to share your experience. We would love the opportunity to speak with you regarding your order; however, we’re unable to identify your account to reach out directly. What you described is not the experience we aim to provide, and we would genuinely appreciate the chance to learn more about what happened and how we can make things right. If you’re open to connecting, our team is available at 800-488-1803, or you can reach us directly at experiences@ezcater.com. We value your feedback and the opportunity to improve.
-The ezCater Team
Makes ordering easy and no hassles if…
Makes ordering easy and no hassles if there is a change. Works with our local vendors so we are able to use them for just about all of our event catering.
21 February 2026
Unprompted review
Reply from ezCater
Hi Mel!
We’re thrilled to hear that our platform makes your ordering process seamless. It’s great to know we’re helping you support your local community while streamlining your event catering. Thank you so much for the wonderful review! We look forward to serving you again soon!
- The ezCater Team
Excellent service
Excellent service! Wonderful food! We ordered the Georgie's (2 lbs). We live in Sierra Vista, near the border with Mexico. Every time we are in Tucson, we make a detour to Sammy's Mexican Grill. And every time we have been more than happy with our decision. The ambiance is great. We got our Georgie's in a few minutes. And the taste was great.
19 February 2026
Unprompted review
Reply from ezCater
Hi there!
Thank you for taking the time to share this wonderful review! We’re glad to hear you enjoyed your experience and appreciate your kind words.
If you need any help with ezCater orders in the future, please feel free to reach out to us at 1-800-488-1803 or support@ezcater.com — we’re here to help.
- The ezCater Team
ezCater was easy/food order incorrect
ezCater was simple enough to use, but I was not satisfied with the food delivered. I ordered a Sundae Bar (Cold Stone Creamery) and didn't get all the correct toppings. Ordered blueberries, strawberries, hot fudge and brownies. I received the hot fudge and brownies and chopped pecans. Also, the hot fudge was in a sandwich bag, not a bowl for easy serving.
19 February 2026
Unprompted review
Reply from ezCater
Hello,
Thank you for taking the time to share your experience. We would love the opportunity to speak with you regarding your order; however, we’re unable to identify your account to reach out directly. What you described is not the experience we aim to provide, and we would genuinely appreciate the chance to learn more about what happened and how we can make things right. If you’re open to connecting, our team is available at 800-488-1803, or you can reach us directly at experiences@ezcater.com. We value your feedback and the opportunity to improve.
-The ezCater Team
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