EZ Living Interiors - Ballymena Reviews 

354
TrustScore 5 out of 5

4.8

Unit 3 Braidwater Retail Park, Ballymena, BT423AG Antrim, Northern Ireland, GB


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Rated 5 out of 5 stars

Lovely, friendly staff who are available to help when needed but not pushy. Good communication with regard to delivery dates and keeping updated along the way. A beautiful shop, well laid out with lot... See more

Company replied

Rated 5 out of 5 stars

Lovely store to wander round at leisure, great layout, staff were available but left us to browse until we needed help. We were served by Paul McC, & purchased a fab bed frame. Nothing was too much bo... See more

Company replied

Rated 5 out of 5 stars

We knew what range we were looking for however we weren't 100% sure about consoles fitting in the drawers of the TV unit. Paul was very helpful and actually helped measure the drawer of the TV unit we... See more

Company replied

Rated 5 out of 5 stars

The staff were really helpful and went out of their way to help me find the type of furniture I wanted. It was a really hot day and they offered me a bottle of water of which I was very grateful for.... See more

Company replied


Company details

  1. Home Furniture Shop
  2. Bedroom furniture shop
  3. Furniture Accessories
  4. Mattress Shop
  5. Sofa store

About EZ Living Interiors - Ballymena

Written by the company

Discover your new home at EZ Living Interiors

Shop All Departments

Shop Sofas

Shop Dining Room

Shop Living Room

Shop Accessories

A family run, local business, EZ Living Interiors has been operating for over 37 years. We are proud to call ourselves front runners in the Irish furniture market offering 5 star customer service, superb furniture choice, excellent value for money and bespoke designed showrooms across Ireland and Northern Ireland.


Contact info

  • Unit 3 Braidwater Retail Park, Ballymena, BT423AG, Antrim, Northern Ireland, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

354 reviews

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4.8

All reviews

(354)

2,650 reviews in the last 12 months

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Rated 5 out of 5 stars

Extremely helpful!

We have been in twice this week to buy various items.
Both times we were served by Kaitlin Stephens.
She was extremely helpful, checking stock & suggesting other items we might like.
Nothing was a bother.
we are now all sorted with our new furniture & new Christmas decorations all from your lovely bubbly sales assistant!!
we will be back!

28 November 2025
Unprompted review
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Jennifer,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Staff

Very helpful sales staff

28 November 2025
Unprompted review
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Sarah,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

We had a great experience with EZ…

We had a great experience at EZ living in Ballymena. Noel Martin was really friendly and helpful, offered us a cup of tea and went out of his way to make sure everything was sorted for us.

22 November 2025
Unprompted review
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Naomi,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Staff very helpful

The member of staff we spoke to was friendly, professional, polite and helpful, nothing was a problem to her. She left us with a very positive shopping experience.

30 October 2025
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Dear Customer,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Pure Quality Store!

We had superb customer service in EZ Living Interiors in Ballymena. The staff are so well trained and so patient. Getting the right fabric took time and we had offers of going to natural light outside etc numerous times.
Kaitlin was fabulous. It was a joy working with her and her knowledge of the sofa company and the fabrics was really useful in our decision making process.
A short time ago we bought an Alexio chair in the Coleraine store and it was an equally positive experience.
We will certainly return to an EZ Living store for other furniture in the future. Quality and value for money in equal measure.

22 November 2025
Unprompted review
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Kimberley,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Exemplary customer service

Cannot praise the staff at Ballymena EZ Living highly enough. Michele in particular has gone out of her way to be friendly, welcoming and helpful on every occasion that I have been in the store. She has helped me choose various items of furniture, and has always been knowledgeable and enthusiastic. Communication between Michele and the customer cannot be faulted. Ez Living are fortunate to have her on their team.
Overall this is a beautifully presented store with great products and staff.

9 November 2025
Unprompted review
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Patricia,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Staff very helpful.

Staff very helpful.

26 October 2025
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Patricia,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Mr and Mrs Doherty Antrm

Brilliant service, assembled in an hour with great communication before delivery. James and Ricky worked hard and took all cardboard and plastic with them. 10/10

13 November 2025
Unprompted review
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Brendan,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

New sofa

Excellent service and prompt delivery. Would definitely recommend.

18 October 2025
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Derek,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

The 2 Conors done a great job…

The 2 Conors done a great job delivering our sofa and were very friendly and good working together.

18 October 2025
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Dear Customer,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

A fantastic experience from the minute…

A fantastic experience from the minute we entered the store. Interested, attentive , professional and friendly sales staff. Delivery came a week ahead of schedule. Will definitely be back!

16 October 2025
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Mary,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 4 out of 5 stars

good customer service

Quick service Iknew what I wanted as had viewed a few times. quick efficient service

7 October 2025
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Dear Customer,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

We visited Ballymena store were made…

We visited Ballymena store were made very welcome the minute we arrived by Paul even was offered a cup of tea. Our visit was pleasant and was not rushed. Paul was a great help very knowledgeable and nothing was a bother to him. Looking forward to the delivery of mybnew sofa.

29 October 2025
Unprompted review
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Siobhan,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Great service

Very friendly staff.. very helpful.. no pressure to buy.. was very impressed with the service

4 October 2025
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Laura,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

The staff was very helpful especially…

The staff was very helpful especially Kaitlyn. Great variety of funiture.

5 October 2025
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Margaret,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Great service

Great service
From the assistance in-store to delivery, I cannot fault the team at Ballymena.
The delivery team Connor & Conor were very polite and helpful and did a nice job getting all the furniture into place and putting it together. Always smiling and work well asa team.
Paul in store was very helpful amd spent the time with us selecting the furniture and was a pleasure to deal with.

22 October 2025
Unprompted review
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Dear Customer,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 4 out of 5 stars

From we stepped into the premises

From we stepped into the premises, it was so well laid out. You feel you're walking into a beautiful home.
On looking at the bed secton a member of staff showed us the mattresses that we're suitable.
The ordering and paying was easy, and the mattress was delivered on time.

25 September 2025
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Grace,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 3 out of 5 stars

Long wait …

Staff very helpful but didn't realise that the items I wanted had to be ordered and will not be available until January 2026.
Had I been able to source the furniture elsewhere I would not have placed yhe order. Will just have yo be patient.

26 September 2025
Rated 5 out of 5 stars

Helpful, friendly staff

Staff where very helpful not only with the table we purchased but helped in the deciding of which chair type and colour would go best with what we required

10 July 2025
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Chris,

Thank you for reaching out

We really appreciate your kind words and we are so proud of the experience we shared with you!

I will make sure to pass over your compliments to our team members

Please don't hesitate to get in touch with us should you have any queries or are in need of support!

Kindest regards,
Customer Care | EZ Living Interiors

Rated 4 out of 5 stars

Shopping at EZ Living

The staff was very helpful and the delivery was carried out at the time and day as agreed

5 September 2025
EZ Living Interiors - Ballymena logo

Reply from EZ Living Interiors - Ballymena

Hi Agnes,

Thank you for reaching out

We really appreciate your kind words and we are so proud of the experience we shared with you!

I will make sure to pass over your compliments to our team members

Please don't hesitate to get in touch with us should you have any queries or are in need of support!

Kindest regards,
Customer Care | EZ Living Interiors

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