Lovely, friendly staff who are available to help when needed but not pushy. Good communication with regard to delivery dates and keeping updated along the way. A beautiful shop, well laid out with lot... See more
Company replied
Location
Switch locationUnit 3 Braidwater Retail Park, Ballymena, BT423AG Antrim, Northern Ireland, GB
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See what reviewers are saying
Lovely store to wander round at leisure, great layout, staff were available but left us to browse until we needed help. We were served by Paul McC, & purchased a fab bed frame. Nothing was too much bo... See more
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We knew what range we were looking for however we weren't 100% sure about consoles fitting in the drawers of the TV unit. Paul was very helpful and actually helped measure the drawer of the TV unit we... See more
Company replied
The staff were really helpful and went out of their way to help me find the type of furniture I wanted. It was a really hot day and they offered me a bottle of water of which I was very grateful for.... See more
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Company details
About EZ Living Interiors - Ballymena
Written by the company
Discover your new home at EZ Living Interiors
A family run, local business, EZ Living Interiors has been operating for over 37 years. We are proud to call ourselves front runners in the Irish furniture market offering 5 star customer service, superb furniture choice, excellent value for money and bespoke designed showrooms across Ireland and Northern Ireland.
Contact info
Unit 3 Braidwater Retail Park, Ballymena, BT423AG, Antrim, Northern Ireland, United Kingdom
4.8
Excellent
354 reviews
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Lovely stools and great value in the…
Lovely stools and great value in the sale, quick delivery. Very helpful staff
5 September 2025
Reply from EZ Living Interiors - Ballymena
Hi Louise,
Thank you for reaching out
We really appreciate your kind words and we are so proud of the experience we shared with you!
I will make sure to pass over your compliments to our team members
Please don't hesitate to get in touch with us should you have any queries or are in need of support!
Kindest regards,
Customer Care | EZ Living Interiors
Reply from EZ Living Interiors - Ballymena
Hi Henry,
Thank you for reaching out
We really appreciate your kind words and we are so proud of the experience we shared with you!
I will make sure to pass over your compliments to our team members
Please don't hesitate to get in touch with us should you have any queries or are in need of support!
Kindest regards,
Customer Care | EZ Living Interiors
Quality and choice of your stock are…
Quality and choice of your stock are good. My main concern is about delivery which is haphazard, takes a long time and is very frustrating.
24 August 2025
New sofa cushions and mat
I went to coleraine store and found it very disappointing the 2 girls wouldn't help no way wat so every I was looking a new sofa cushions and mat so told them to keep it 1 week later I headed to the Ballymena store well I can highly recommend it brilliant staff manger and assistance manger couldn't help us enough so glad they got my sofa mat cushions and put it all together to let me see it first class store and would recommend u use the Ballymena shop
28 August 2025
Reply from EZ Living Interiors - Ballymena
Hi Joanne,
Thank you for reaching out
We really appreciate your kind words and we are so proud of the experience we shared with you!
I will make sure to pass over your compliments to our team members
Please don't hesitate to get in touch with us should you have any queries or are in need of support!
Kindest regards,
Customer Care | EZ Living Interiors
Very friendly staff
14 August 2025
Reply from EZ Living Interiors - Ballymena
Hi Kevin,
Thank you for reaching out
We really appreciate your kind words and we are so proud of the experience we shared with you!
I will make sure to pass over your compliments to our team members
Please don't hesitate to get in touch with us should you have any queries or are in need of support!
Kindest regards,
Customer Care | EZ Living Interiors
Philip and team were very helpful
Philip and team were very helpful, informative and looked after us well. As new residents in the area we didn't really know many stores yet but returned and made our sofa purchase couldn't fault our process or experience
11 September 2025
Unprompted review
Reply from EZ Living Interiors - Ballymena
Hi David,
Thank you for reaching out
We really appreciate your kind words and we are so proud of the experience we shared with you!
I will make sure to pass over your compliments to our team members
Please don't hesitate to get in touch with us should you have any queries or are in need of support!
Kindest regards,
Customer Care | EZ Living Interiors
Kirk and Ryan arrived when I was in an…
Kirk and Ryan arrived when I was in an online meeting. I let them in and they manoeuvred through the furniture in my renovated home easily with no help from me as I was working. No hassle from them at all and delivered and positioned seamlessly. Thank you so much and apologies for hardly even speaking to them . Great service.
9 September 2025
Unprompted review
Reply from EZ Living Interiors - Ballymena
Hi Christine,
Thank you for reaching out
We really appreciate your kind words and we are so proud of the experience we shared with you!
I will make sure to pass over your compliments to our team members
Please don't hesitate to get in touch with us should you have any queries or are in need of support!
Kindest regards,
Customer Care | EZ Living Interiors
Excellent service at EZ Living store in Ballymena
We made a couple of purchases at EZ Living today. We were warmly greeted by Kaitlin, the sales rep in the Ballymena store, who was excellent ! - really lovely, very helpful and couldn’t do enough for us. We were offered tea/coffee & biscuits, and were able to take plenty of time to choose and decide - there was no pressure - a lovely approach! The customer service was so good, we would thoroughly recommend this store. Great choice, great staff and everything you need in the one place.
6 September 2025
Unprompted review
Reply from EZ Living Interiors - Ballymena
Hi Mary,
Thank you for reaching out
We really appreciate your kind words and we are so proud of the experience we shared with you!
I will make sure to pass over your compliments to our team members
Please don't hesitate to get in touch with us should you have any queries or are in need of support!
Kindest regards,
Customer Care | EZ Living Interiors
Reply from EZ Living Interiors - Ballymena
Dear Customer,
Thank you for reaching out
We really appreciate your kind words and we are so proud of the experience we shared with you!
I will make sure to pass over your compliments to our team members
Please don't hesitate to get in touch with us should you have any queries or are in need of support!
Kindest regards,
Customer Care | EZ Living Interiors
Reply from EZ Living Interiors - Ballymena
Hi Rebekah,
Thank you for reaching out
We really appreciate your kind words and we are so proud of the experience we shared with you!
I will make sure to pass over your compliments to our team members
Please don't hesitate to get in touch with us should you have any queries or are in need of support!
Kindest regards,
Customer Care | EZ Living Interiors
Friendly, Knowledgeable Sales People
EZ Living recently opened near us and we called in to look at mattresses. The Sales Person, Paul McCarthy, was very knowledgeable and took us through the different options available and the benefits of each. We purchased two on the same day and Paul managed to co-ordinate delivery so both would be delivered on the same day.
9 August 2025
Unprompted review
Reply from EZ Living Interiors - Ballymena
Hi Andrea,
Thank you for reaching out
We really appreciate your kind words and we are so proud of the experience we shared with you!
I will make sure to pass over your compliments to our team members
Please don't hesitate to get in touch with us should you have any queries or are in need of support!
Kindest regards,
Customer Care | EZ Living Interiors
Reply from EZ Living Interiors - Ballymena
Dear Customer,
Thank you for reaching out
We really appreciate your kind words and we are so proud of the experience we shared with you!
I will make sure to pass over your compliments to our team members
Please don't hesitate to get in touch with us should you have any queries or are in need of support!
Kindest regards,
Customer Care | EZ Living Interiors
Absolutely awesome experience
Absolutely awesome experience
Friendly, professional and knowledgeable staff
23 August 2025
Unprompted review
Reply from EZ Living Interiors - Ballymena
Hi Rodney,
Thank you for reaching out
We really appreciate your kind words and we are so proud of the experience we shared with you!
I will make sure to pass over your compliments to our team members
Please don't hesitate to get in touch with us should you have any queries or are in need of support!
Kindest regards,
Customer Care | EZ Living Interiors
Was great customer service
Was great customer service, nice and friendly and also very patient and made sure I had everything I needed
28 July 2025
Reply from EZ Living Interiors - Ballymena
Hi Melanie,
Thank you for reaching out
We really appreciate your kind words and we are so proud of the experience we shared with you!
I will make sure to pass over your compliments to our team members
Please don't hesitate to get in touch with us should you have any queries or are in need of support!
Kindest regards,
Customer Care | EZ Living Interiors
Stqff we're great
19 August 2025
Unprompted review
Reply from EZ Living Interiors - Ballymena
Hi Caolin,
Thank you for reaching out
We really appreciate your kind words and we are so proud of the experience we shared with you!
I will make sure to pass over your compliments to our team members
Please don't hesitate to get in touch with us should you have any queries or are in need of support!
Kindest regards,
Customer Care | EZ Living Interiors
Rubbish Customer Service
Order a replacement stool for my kitchen island as one got damaged. Was advised 5 working days to be delivered to Ballymena store and would be sent an email when ready to collect - that was 4 weeks ago. Contacted the store last Friday and was told my chair was in Cork- I’m in the UK!!! Advised someone would email me when the chair was in the Ballymena store. Still no chair and I need it for this Thursday for visitors coming - NEVER again!! Cannot recommend EZ Living as their customer service is rubbish.
Contacted by Ez Living Ballymena Manager today 19/08/25 with an apology and free delivery of my island bar stool to my home on 20/08/25. Well done Ballymena Sore Manager - can’t ask for more than that - now one happy customer 👍
29 July 2025
Reply from EZ Living Interiors - Ballymena
Dear Customer,
Thank you for reaching out
I would love to offer my support and rectify the experience!
If you would contact me on: customercare@ezlivinginteriors.com, mark ''Trustpilot'' + your name and order number in the subject line.
This will allow me to look into the matter and offer the best steps to resolve the matter.
Kindest regards,
Customer Care | EZ Living Interiors
The young lady was very knowledgeable…
The young lady was very knowledgeable and showed us what we were looking for
23 July 2025
Reply from EZ Living Interiors - Ballymena
Hi Dessie,
Thank you for reaching out
We really appreciate your kind words and we are so proud of the experience we shared with you!
I will make sure to pass over your compliments to our team members
Please don't hesitate to get in touch with us should you have any queries or are in need of support!
Kindest regards,
Customer Care | EZ Living Interiors
Lovely laid out store
Lovely laid out store
Lots of very helpful staff but not pushy
Noel was very helpful with information about slide robes
Definitely will return
And managed to buy a little bargain vase when in
8 August 2025
Unprompted review
Reply from EZ Living Interiors - Ballymena
Hi Julie,
Thank you for reaching out
We really appreciate your kind words and we are so proud of the experience we shared with you!
I will make sure to pass over your compliments to our team members
Please don't hesitate to get in touch with us should you have any queries or are in need of support!
Kindest regards,
Customer Care | EZ Living Interiors
Amazing Customer Service
Kaitlin Stephens looked after us (Ballymena store) from the second we got in the door and was super helpful in getting delivery arranged for when we were picking up our first house keys! Would easily recommend to others and will be back when we are decorating the rest of our house!
14 July 2025
Reply from EZ Living Interiors - Ballymena
Hi Clodagh,
Thank you for reaching out
We really appreciate your kind words and we are so proud of the experience we shared with you!
I will make sure to pass over your compliments to our team members
Please don't hesitate to get in touch with us should you have any queries or are in need of support!
Kindest regards,
Customer Care | EZ Living Interiors
Ballymena store
Excellent service by Paul McCarthy in store today
Items purchased were very good quality at a reasonable price
Would recommend
7 August 2025
Unprompted review
Reply from EZ Living Interiors - Ballymena
Hi Arthur,
Thank you for reaching out
We really appreciate your kind words and we are so proud of the experience we shared with you!
I will make sure to pass over your compliments to our team members
Please don't hesitate to get in touch with us should you have any queries or are in need of support!
Kindest regards,
Customer Care | EZ Living Interiors
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