EZ Living Interiors - Banbridge Reviews 

936
TrustScore 5 out of 5

4.9

Unit 4 Bridgewater Park, BT32 4LF Banbridge, Northern Ireland, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Excellent service from the moment we walked in. We were greeted by the lovely assistant Aimee, who offered us coffee and was very attentive to our needs. Nothing was a bother to her and delivery was a... See more

Company replied

Rated 5 out of 5 stars

Very helpful, friendly staff and very approachable . Well lit zones for viewing furniture and easily accessible from the walkways. Prices itemised and displayed right beside each piece. Good experie... See more

Company replied

Rated 5 out of 5 stars

I was very happy with the customer service and the deal that was on meant I saved £50. I've been looking for a TV unit for ages and Jonathan from EZ Living was able to point me in the right directio... See more

Company replied

Rated 5 out of 5 stars

Member of Staff was very helpful He had good knowledge of the stock We were left to browse around the store without being continually watched so the experience was relaxed When we had then selecte... See more

Company replied


Company details

  1. Home Furniture Shop
  2. Bedroom furniture shop
  3. Furniture Accessories
  4. Mattress Shop
  5. Sofa store

About EZ Living Interiors - Banbridge

Written by the company

Discover your new home at EZ Living Interiors

Shop All Departments

Shop Sofas

Shop Dining Room

Shop Living Room

Shop Accessories

A family run, local business, EZ Living Interiors has been operating for over 37 years. We are proud to call ourselves front runners in the Irish furniture market offering 5 star customer service, superb furniture choice, excellent value for money and bespoke designed showrooms across Ireland and Northern Ireland.


Contact info

  • Unit 4 Bridgewater Park, BT32 4LF, Banbridge, Northern Ireland, United Kingdom

  • 028 4024 3002

4.9

Excellent

TrustScore 5 out of 5

936 reviews

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1-star

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4.9

All reviews

(936)

2,759 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Jason was very helpful and we were…

Jason was very helpful and we were delighted with our choice of sofa for our new home

26 July 2026
EZ Living Interiors - Banbridge logo

Reply from EZ Living Interiors - Banbridge

Dear Customer,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

EZ Living Banbridge

I was very happy with the customer service and the deal that was on meant I saved £50. I've been looking for a TV unit for ages and Jonathan from EZ Living was able to point me in the right direction. I was able to order in store on the day and decided on click and collect to the Belfast store to save on a delivery cost. Very happy!! Looking forward to receiving it very soon.

4 August 2026
Unprompted review
EZ Living Interiors - Banbridge logo

Reply from EZ Living Interiors - Banbridge

Hi Elaine,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Helpful staff

Eddy in the Banbridge store was incredibly helpful and the sofa is fantastic

2 August 2026
Unprompted review
EZ Living Interiors - Banbridge logo

Reply from EZ Living Interiors - Banbridge

Hi Donal,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Eddie was extremely helpful from start…

Eddie was extremely helpful from start to finish. Knew his stuff and made us feel at ease picking what we wanted. Thanks again Eddie

9 August 2026
Unprompted review
EZ Living Interiors - Banbridge logo

Reply from EZ Living Interiors - Banbridge

Hi Ciaran,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Excellent service from the moment we…

Excellent service from the moment we walked in. We were greeted by the lovely assistant Aimee, who offered us coffee and was very attentive to our needs. Nothing was a bother to her and delivery was as smooth as it could be. Again excellent service, staff and delivery service. Will definitely be back again.

23 July 2026
EZ Living Interiors - Banbridge logo

Reply from EZ Living Interiors - Banbridge

Hi Janice,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Excellent service from Jason Duffin

Excellent service from Jason Duffin. He was very patient while we couldn't make up our minds and was very helpful from start to finish.

29 July 2026
Unprompted review
EZ Living Interiors - Banbridge logo

Reply from EZ Living Interiors - Banbridge

Hi Richard,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Excellent service from Jason Duffin…

Excellent service from Jason Duffin today when picking our new table and chairs.

12 August 2026
Unprompted review
EZ Living Interiors - Banbridge logo

Reply from EZ Living Interiors - Banbridge

Hi Fion,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 1 out of 5 stars

Very disappointed

Very disappointed. I placed an order for garden furniture over the phone and was assured delivery would be within 10 days. I had a family event on so needed it within this time. Delivery went beyond 10 days so I had to purchase furniture elsewhere. When I tried to cancel the order, staff were extremely unaccomodating and refused to give a refund. I now have this unopened furniture surplus to requirements. At no point of ordering were the T&C's made clear as to cancelling orders. I have spent several thousand euro with EZ Living over the years and would certainly not recommend them as far as customer service is concerned neither will I be visiting them again. If they would consider offering a return & refund of this unopened furniture it would be much appreciated but as it stands I am very disappointed. Shocking customer satisfaction!!!

19 July 2026
EZ Living Interiors - Banbridge logo

Reply from EZ Living Interiors - Banbridge

Dear Customer,

I’m sorry to hear that you were not satisfied with your experience.

The delivery timeframe provided at the time of purchase was an approximate lead time, and on this occasion, your order was delivered a few days outside of this. We appreciate that this was beyond the estimated timeframe.

Had we been made aware at the time of purchase that the furniture was required for a specific, time-sensitive event, we would of course have done our best to accommodate this where possible.

We appreciate your feedback and regret that the experience did not meet your expectations.

Kind Regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Excellent Customer Service

Jason Duffin was the sale assistant that helped me today and I have to say he as excellent so good I spent over my budget lol
The staff in Banbridge store are always so good and helpful

11 August 2026
Unprompted review
EZ Living Interiors - Banbridge logo

Reply from EZ Living Interiors - Banbridge

Hi Pat,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Quality products

Quality products. Excellent service

19 July 2026
EZ Living Interiors - Banbridge logo

Reply from EZ Living Interiors - Banbridge

Hi Julie,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Good experience at EZ Living Interiors

Very helpful, friendly staff and very approachable . Well lit zones for viewing furniture and easily accessible from the walkways. Prices itemised and displayed right beside each piece. Good experience would definitely buy from here again.

9 August 2026
Unprompted review
EZ Living Interiors - Banbridge logo

Reply from EZ Living Interiors - Banbridge

Hi Julie,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Great service from Jonathan Wallace

Great service from Jonathan Wallace. Looking forward to getting our new furniture

8 August 2026
Unprompted review
EZ Living Interiors - Banbridge logo

Reply from EZ Living Interiors - Banbridge

Hi Colin,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Great in store experience at Banbridge

Great in store experience at Banbridge. Jason D couldn't have been any more helpful and professional. Store layout and selection of items was great!

7 August 2026
Unprompted review
EZ Living Interiors - Banbridge logo

Reply from EZ Living Interiors - Banbridge

Hi Kerrie,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Eddy gave us a good run through the…

Eddy gave us a good run through the delivery and purchase process a really helpful guy. A knowledgeable guy.

7 August 2026
Unprompted review
EZ Living Interiors - Banbridge logo

Reply from EZ Living Interiors - Banbridge

Dear Customer,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Great customer service

Great customer service. Highly recommend

7 August 2026
Unprompted review
EZ Living Interiors - Banbridge logo

Reply from EZ Living Interiors - Banbridge

Hi Jen,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Christopher McD helped us get sorted…

Christopher McD helped us get sorted with a new mattress, he was very knowledgeable and patient as we tried them all out. Christopher was an absolute pleasure to deal with, thank you

1 August 2026
Unprompted review
EZ Living Interiors - Banbridge logo

Reply from EZ Living Interiors - Banbridge

Hi Yvonne,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Great assistance provided by Eddy

Great assistance provided by Eddy. Very knowledgeable and helpful.

15 July 2026
EZ Living Interiors - Banbridge logo

Reply from EZ Living Interiors - Banbridge

Dear Customer,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Staff and customer service very good

Staff and customer service very good, thanks Jonathan!

3 August 2026
Unprompted review
EZ Living Interiors - Banbridge logo

Reply from EZ Living Interiors - Banbridge

Hi Peter,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Hi everyone just bought a lovely…

Hi everyone just bought a lovely picture from banbridge store we
Were served by Jonathan great fellow even carried my purchase to the car thank you for all your help

3 August 2026
Unprompted review
EZ Living Interiors - Banbridge logo

Reply from EZ Living Interiors - Banbridge

Hi Kevin,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

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