We were very pleased with the instore experience the lady that served us was very welcoming and hepfull and friendly and very Professional. The Lady in question is Caitlin Ineson With regarding th... See more
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Sales lady helpful and knowledgeable .no high pressure sales.. goods delivered sooner than expected this was good for me. Kept informed all the time by phone and text. Delivery men very very perli... See more
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Knowledgeable and helpful assistant who was so patient as I tested different mattresses. I certainly ended up w itch just the right one for my needs. The delivery was swift and carried out by the most... See more
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Sofa arrived on time and I was notified of when delivery would be and when they were 10 mins away. The delivery guys were very helpful constructing the sofa. It is very comfortable and im very pleased... See more
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Company details
About Fairway Furniture - Newton Abbot
Written by the company
Fairway Furniture is the leading independent home furnishing retailer in the South West of England.
Over 170 years after the company was founded in Plymouth, it remains family run with a mission that has stayed the same - to offer an exceptional choice of high quality products at unbeatable prices, along with reliable, friendly, trusted and informed customer service.
From sofas and chairs to living and dining furniture, bedrooms to beds, flooring to lighting, pictures and accessories, our stores have something to suit every taste and budget.
Find your nearest store
Need help? Chat now
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FREE 5 Year Structural Guarantee
Giving you long-term peace of mind
We source product from around the world and ensure that everything we sell offers great quality and value. This gives us the confidence to structurally guarantee every item for 5 years for the date of delivery. This is in addition to your statutory rights, is provided at no extra cost as an additional benefit and covers the parts detailed in our full guarantee document, available on our website.
Contact info
Newton Road, Kingsteignton, TQ12 3AD, Newton Abbot, Devon, United Kingdom
- 01626 332888
4.9
Excellent
938 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Fairway Furniture - Newton Abbot
Thank you for your lovely review! We're delighted to hear you're so happy with your new bed and that both our sales team and delivery team provided great service. We really appreciate your feedback and hope you enjoy your new bed for years to come!
The sales assistant was very…
The sales assistant was very professional, he listened and helped a lot. He took a great deal of trouble explaining everything and making sure we were happy. A very satisfying experience.
22 June 2026
Reply from Fairway Furniture - Newton Abbot
Thank you for your wonderful feedback! We're delighted to hear that our sales assistant took the time to listen, explain everything clearly, and ensure you were completely happy. It's fantastic to know you had such a satisfying experience, and we really appreciate you sharing your kind words.
Very helpful salesman
Very helpful salesman, cheerful and knowledgeable, very pleased with our purchases and the delivery guys.
23 June 2026
Reply from Fairway Furniture - Newton Abbot
Thank you for your kind review! We're so pleased to hear that you had a great experience with our team. It's wonderful to know that our salesperson was cheerful, knowledgeable, and helpful, and that you were equally impressed with our delivery team.
We're delighted that you're pleased with your purchases and truly appreciate you taking the time to share your feedback.
Kind regards, Fairway Furniture
Reply from Fairway Furniture - Newton Abbot
Thank you for your lovely review! We're so pleased to hear everything went well and that our delivery team was helpful and provided great service. We really appreciate your feedback and hope you enjoy your purchase!
Reply from Fairway Furniture - Newton Abbot
Thank you for your kind review! We're delighted to hear you received great, professional service from our team. We really appreciate your feedback and look forward to welcoming you again in the future.
Reply from Fairway Furniture - Newton Abbot
Thank you for your lovely review! We're so pleased to hear you were happy with the service, prompt delivery, and helpful assistance from our salesperson. We really appreciate your feedback and hope you enjoy your new furniture!
We review each time we make a new purchase
We review each time we make a new purchase and we speak how we find , can't find fault only praise for all staff from start to finish & even down to the delivery teams they have got to know us and we them, over the years ,all very knowledgeable, helpful, polite .
The store in newton abbot has a good range to choose from and with competitive prices, hence we keep going back.
24 May 2026
Reply from Fairway Furniture - Newton Abbot
Thank you so much for your continued support and for taking the time to leave another wonderful review!
It means a great deal to us that you return to us time and time again and that each experience continues to meet your expectations. Your kind words about our team, from our showroom staff through to our delivery colleagues, are truly appreciated.
We're also delighted that you continue to find our Newton Abbot store well-stocked with a great range of furniture at competitive prices.
Thank you once again for your loyalty, trust, and generous feedback. We look forward to welcoming you back for many years to come.
Kind regards, Fairway Furniture
Very helpful salesman at Kingsteignton
Very helpful salesman at Kingsteignton, lots of good advice - and gave us space to discuss and decide.
Booking for delivery efficient. Delivery updates useful, and both delivery men friendly helpful and did a great job - especially as my partner had recent op and couldn't move much furniture.
Always excellent service.
19 June 2026
Reply from Fairway Furniture - Newton Abbot
Thank you for your fantastic 5-star review! It's great to hear that you received such excellent service from our team in Newton Abbot. It's great to know that the advice provided helped you make the right choice, while still giving you the space to discuss and decide at your own pace.
We're also pleased that the delivery process ran smoothly, from booking and updates through to the delivery itself. Your kind comments about our delivery team are especially appreciated, and we're glad they were able to be helpful and accommodating.
Thank you for your continued support and for taking the time to share your experience. It's wonderful to hear that you consistently receive excellent service, and we look forward to helping you again in the future.
Kind regards, Fairway Furniture
2 seater leather sofa
From initially placing the order with Dave at your Newton Abbot to delivery and installation, my customer experience was excellent. Received regular updates leading up to date of delivery, all staff members were friendly and professional. Would recommend to others
22 June 2026
Reply from Fairway Furniture - Newton Abbot
Thank you for your wonderful review.
We're delighted to hear that you had an excellent experience from placing your order with Dave in our Newton Abbot store through to the delivery and installation of your furniture. Providing regular communication and outstanding customer service at every stage of the journey is something we take great pride in, so it's fantastic to know this was reflected in your experience.
We'll be sure to pass your kind comments on to Dave and the rest of the team. Thank you for your recommendation, and we hope you enjoy your furniture for many years to come.
Kind regards, Fairway Furniture
Good service at the point of purchasing and beyond
Good service at the point of purchasing our bed and good service from the delivery which was prompt. The gentlemen who set the bed up for us were organised,efficient and polite. Thank you Fairway.
17 June 2026
Reply from Fairway Furniture - Newton Abbot
Thank you for your lovely review. We're really pleased to hear that you received great service both when purchasing your bed and during delivery. It's especially pleasing to know that our delivery and installation team made such a positive impression with their organisation, efficiency, and politeness.
Your kind words mean a great deal to us, and we will be sure to pass your feedback on to the team. Thank you for shopping with us!
Kind regards, Fairway Furniture
First class service from ordering the…
First class service from ordering the furniture to delivery , many thanks Dave G
19 June 2026
Reply from Fairway Furniture - Newton Abbot
Thank you for your wonderful review Dave! We're delighted to hear that you received first-class service from the moment you placed your order through to delivery. Providing a smooth and enjoyable experience for our customers is always our goal, so it's great to know we achieved that for you.
Thank you for choosing us, and we hope you enjoy your new furniture for many years to come.
Kind regards, Fairway Furniture
Very helpful felt relax had nice coffee…
Very helpful felt relax had nice coffee and chat and yes bought a great settee😎
15 June 2026
Reply from Fairway Furniture - Newton Abbot
Thank you for your lovely review! We're so pleased you felt relaxed and enjoyed a coffee and chat with us in-store.
We really appreciate your support and hope you enjoy your new sofa.
Kind regards, Fairway Furniture
Very pleased with the whole experience
Very pleased with the whole experience. Staff at Fairway very helpful and processed our order very quickly. They kept us informed of delivery date and time and delivery and construction of our new bed was done by the delivery team in a very professional way. Thank you.
13 June 2026
Reply from Fairway Furniture - Newton Abbot
Thank you for taking the time to leave us a great review! We are delighted to hear that you were pleased with the entire experience. It's great to know our team was helpful, kept you informed throughout the process, and that our delivery team provided a professional installation service for your new bed. We truly appreciate your kind words and thank you for choosing Fairway. Enjoy your new bed!
Reply from Fairway Furniture - Newton Abbot
Thank you for you review! We're so pleased to hear you found our service and staff friendly. We really appreciate your feedback and look forward to welcoming you again soon.
Reply from Fairway Furniture - Newton Abbot
Thank you for your review! We're delighted to hear you were pleased with our service, quick delivery, and the quality of your purchase. Many thanks Fairway
Great service very helpful staff at…
Great service very helpful staff at newton abbot and delivery team
10 June 2026
Reply from Fairway Furniture - Newton Abbot
Thank you for your kind review! We're delighted to hear that you received great service and found both our Newton Abbot team and delivery crew so helpful. We'll be sure to pass on your feedback to everyone involved.
We truly appreciate your support and look forward to welcoming you again in the future.
Kind regards, Fairway Furniture
All staff very polite and helpful
15 June 2026
Reply from Fairway Furniture - Newton Abbot
We're delighted to hear that our team were polite and helpful. We really appreciate your kind feedback and support.
Smart, Polite & helpful staff
Smart, polite and helpful staff.
I had no problem in selecting and ordering the product I require.
20 May 2026
Reply from Fairway Furniture - Newton Abbot
Thank you for your wonderful feedback! We're delighted to hear that our team were polite and helpful and that you found the process of selecting and ordering your product straightforward. Providing excellent service and making the customer experience as easy as possible are always our goals.
We appreciate your feedback and look forward to welcoming you again in the future.
Kind regards, Fairway Furniture
Reply from Fairway Furniture - Newton Abbot
Thank you for your kind review! We're pleased to hear that you were happy with our customer service and that our updates kept you informed throughout the progress of your order and delivery.
We appreciate your feedback and look forward to assisting you again in the future.
Kind regards, Fairway Furniture
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