Brian, the salesman, kept my Mother informed at every stage. The gentlemen who made the delivery and collected the old furniture were incredibly patient, helpful and efficient. The new furniture is ev... See more
Company replied
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In store experience warrants 5 stars, served by knowledgeable staff, offered plenty of choice and time for making an expensive purchase on 19/6. ETA 7-9 wks, to be advised by *warehouse, whom I phoned... See more
Company replied
Professional and kind service. The men delivery our sofas had an issuecwith the controls they couldn't figure out. A man came back and fixed it in just a few weeks and they were really good at communi... See more
Company replied
The whole buying service was a pleasure from start to finish. Max went above and beyond to ensure our furniture was perfect for us and also arranged suitable delivery date. Delivery was when they s... See more
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Company details
- #94 of 396 best companies in Home Furniture Shop
- #25 of 115 best companies in Bed shop
- #51 of 227 best companies in Bedroom furniture shop
- #18 of 88 best companies in Flooring Shop
- #29 of 92 best companies in Sofa store
- #11 of 25 best companies in Upholstery shop
About Fairway Furniture - Newton Abbot
Written by the company
Fairway Furniture is the leading independent home furnishing retailer in the South West of England.
Over 170 years after the company was founded in Plymouth, it remains family run with a mission that has stayed the same - to offer an exceptional choice of high quality products at unbeatable prices, along with reliable, friendly, trusted and informed customer service.
From sofas and chairs to living and dining furniture, bedrooms to beds, flooring to lighting, pictures and accessories, our stores have something to suit every taste and budget.
Find your nearest store
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FREE 5 Year Structural Guarantee
Giving you long-term peace of mind
We source product from around the world and ensure that everything we sell offers great quality and value. This gives us the confidence to structurally guarantee every item for 5 years for the date of delivery. This is in addition to your statutory rights, is provided at no extra cost as an additional benefit and covers the parts detailed in our full guarantee document, available on our website.
Contact info
Newton Road, Kingsteignton, TQ12 3AD, Newton Abbot, Devon, United Kingdom
- 01626 332888
4.9
Excellent
921 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Very helpful staff in store and great…
Very helpful staff in store and great service from delivery staff
1 September 2026
Excellent all round
Brian, the salesman, kept my Mother informed at every stage. The gentlemen who made the delivery and collected the old furniture were incredibly patient, helpful and efficient. The new furniture is even better than it appeared in the store. Thank you all.
2 September 2026
Reply from Fairway Furniture - Newton Abbot
Thank you for your wonderful review. We're delighted to hear that Brian kept your mother informed throughout the process and provided such great service. It's also fantastic to know our delivery and collection team were patient, helpful, and efficient. Thank you for your kind feedback and for choosing Fairway Furniture.
Reply from Fairway Furniture - Newton Abbot
Thank you for your review. We're delighted to hear you received good service from our sales team and that your delivery was prompt and hassle-free. We appreciate your feedback and thank you for choosing Fairway Furniture.
Fantastic service
4 September 2026
Reply from Fairway Furniture - Newton Abbot
Thank you for your review. We're delighted to hear you received such great service from our team. We appreciate your kind feedback and thank you for choosing Fairway Furniture.
Non pushy sales staff who were able to…
Non pushy sales staff who were able to give detailed product information when we asked.
4 September 2026
Reply from Fairway Furniture - Newton Abbot
Thank you for your review. We're pleased to hear you found our team knowledgeable and helpful, providing detailed product information when needed without being pushy. We appreciate your feedback and thank you for choosing Fairway Furniture.
In store experience warrants 5 stars
In store experience warrants 5 stars, served by knowledgeable staff, offered plenty of choice and time for making an expensive purchase on 19/6. ETA 7-9 wks, to be advised by *warehouse, whom I phoned on 24/8. Item yet to arrive, delivery would then be another week, Disappointed but acceptive. 25/8 *different staff member advised of its arrival, delivery then discussed (NO reference by me to previous day call), perchance a slot offered the following morning. Happily accepted first drop off, given my busy schedule. Pleased with purchases!
26 June 2026
Reply from Fairway Furniture - Newton Abbot
Thank you for taking the time to leave us a review and for your kind comments about your in-store experience. We’re pleased to hear that you received knowledgeable and helpful service, and that you were happy with the choice available.
We’re sorry that your order took a little longer than expected to arrive, but we’re pleased to hear that you’re happy with your purchases! We hope you enjoy them for many years to come.
Thank you again for shopping with us!
Found them helpful and friendly
Found them helpful and friendly. The mattress ordered arrived on time and the carpet fitter came as scheduled so good service.
19 August 2026
Reply from Fairway Furniture - Newton Abbot
Thank you for your lovely feedback. We're pleased to hear you found our team helpful and friendly, and that your mattress delivery and carpet fitting all went according to plan. We appreciate your support and thank you for choosing Fairway Furniture.
Professional and kind service
Professional and kind service. The men delivery our sofas had an issuecwith the controls they couldn't figure out. A man came back and fixed it in just a few weeks and they were really good at communicating
13 August 2026
Reply from Fairway Furniture - Newton Abbot
Thank you for your wonderful feedback! We're delighted to hear that you received professional and kind service. We appreciate your patience while the issue with the sofa controls was resolved, and we're pleased that our team kept you well informed throughout the process. It's great to know we were able to fix everything promptly for you and we hope you love your new furniture.
Excellent service
The whole buying service was a pleasure from start to finish.
Max went above and beyond to ensure our furniture was perfect for us and also arranged suitable delivery date.
Delivery was when they said and the delivery men were careful and considerate.
We would highly recommend.
14 August 2026
Reply from Fairway Furniture - Newton Abbot
Thank you so much for your wonderful 5-star review! We’re delighted to hear that you enjoyed the experience from start to finish. It was a pleasure helping you find the perfect furniture, and we’re so pleased everything went smoothly with the delivery too.
We really appreciate your kind words and recommendation — it means a lot to Max and the whole team. Enjoy your new furniture! 😊
Very helpful when I was let down by the…
Very helpful when I was let down by the people who were going to take my old bed away. Still delivered on time and took my old bed. 👍
Staff both at the Newton abbot store and the warehouse were helpful and polite at all times.
12 August 2026
Reply from Fairway Furniture - Newton Abbot
Thank you for your wonderful feedback! We're delighted we could help and were able to deliver on time while also taking away your old bed. We'll be sure to pass your kind comments on to both our Newton Abbot team and warehouse staff. Thank you for choosing us!
Extremely helpful assistant
Extremely helpful assistant. Brought up things we had no idea about,and kept us up to date.
3 August 2026
Reply from Fairway Furniture - Newton Abbot
Thank you for your feedback! We're glad you found our team helpful, proactive, and able to keep you informed every step of the way. We appreciate your review and hope you love your new furniture.
Reply from Fairway Furniture - Newton Abbot
Thank you for your wonderful feedback. We're delighted to hear that you're pleased with your new bed and that it was delivered with care.
It's great to know you had a positive experience from start to finish. Thank you for choosing Fairway Furniture.
Helpful and friendly staff
Helpful and friendly staff. Quality products.
Delivery within time specified and staff polite and efficient.
6 August 2026
Reply from Fairway Furniture - Newton Abbot
Thank you for your kind feedback! We're so pleased to hear that you were happy with the quality of our products and that our team provided friendly, efficient service. We're delighted your order arrived within the expected timeframe, and we appreciate you choosing to shop with us.
Very knowledgeable staff Max was great…
Very knowledgeable staff Max was great and very helpful. Parkinv right outside and quicker than first thought delivery great service all round.
12 July 2026
Reply from Fairway Furniture - Newton Abbot
Thank you for your lovely review.
We're delighted to hear that Max provided such knowledgeable and helpful service during your visit. It's also wonderful to know that you found parking convenient and that delivery was quicker than anticipated.
Thank you for choosing Fairway Furniture!
Sales and delivery were good but the…
Sales and delivery were good but the delivery was 10 days later than sales predicted
3 August 2026
Reply from Fairway Furniture - Newton Abbot
Thank you for your review.
We're so pleased to hear that you were happy with both the sales experience and the delivery service. We do apologise that the delivery took longer than anticipated, and we'll be sure to raise this with our team so that delivery expectations are communicated more accurately in future.
We hope you love your new furniture.
Reply from Fairway Furniture - Newton Abbot
Thank you for your kind review. We're thrilled to hear you received great service and that the delivery was excellent. We hope you enjoy your new furniture!
Great service from all the staff right…
Great service from all the staff right from the start .Delivered on time delivery men were jolly and very helpful every thing unpacked rubbish sorted and taken away thanks.
5 August 2026
Reply from Fairway Furniture - Newton Abbot
Thank you for your lovely review.
We're delighted to hear that you received great service from start to finish. It's wonderful to know that your delivery arrived on time and that our delivery team were friendly and helpful, ensuring everything was unpacked and cleared away for you.
We hope you enjoy your new furniture and thank you for choosing Fairway Furniture!
Very good experience in Kingsteignton…
Very good experience in Kingsteignton store. Good choice of chairs, competitively priced, excellent delivery within a few days. Will certainly visit again. Staff very helpful
24 July 2026
Reply from Fairway Furniture - Newton Abbot
Thank you for your kind review. We're delighted to hear that you enjoyed your experience in our store and found the right items for your home. It's also great to know that your furniture was delivered quickly and efficiently. We look forward to welcoming you back again soon.
Reply from Fairway Furniture - Newton Abbot
Thank you for your kind review. We're so pleased to hear that you were happy with both the service you received and your furniture.
Your feedback is greatly appreciated, and we hope to see you again.
Excellent to buy from assistances in…
Excellent to buy from assistances in shop very knowledgeable of products and after sales very good , emails and phone calls as to keeping you up to date pleasure to do purchase from . B. Coe
1 July 2026
Reply from Fairway Furniture - Newton Abbot
Thank you for your wonderful review.
We're pleased to hear that our showroom team were able to provide their knowledge and help you find the right product. It's also great to know that our team kept you well informed throughout the process with regular updates.
We truly appreciate your kind words and are delighted that your experience with Fairway Furniture was such a positive one.
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