I had no experience with setting up a high yeild online account and everyone i dealt with went above and beyond to help me. They answered all my questions and some I wasn't aware I should have asked.... See more
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I have several online-only banking services for which my only contact with them is through an ATM or through Zelle, and the use of my debit card. So far, I've been very pleased. Fairwinds banking app... See more
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Initially when I opened an account at Fairwinds it was a business account which lead to a personal account and charge card. The staff at the Sanford, Florida location are amazing. I would like to see... See more
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We've had an account with Fairwinds for just a few months, but I'm already very pleased with them! I love that there are no fees on international transactions and that the debit card is safe. When w... See more
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Company details
About FAIRWINDS Credit Union
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FAIRWINDS was founded in 1949 on the simple idea of people helping people. That idea still guides everything we do today. We exist for one reason: to help others take control of their money and move toward financial freedom. That means fewer payments, less stress, and more confidence about the future. It’s not the message you usually hear from a financial institution, but we’re not afraid to be different. At FAIRWINDS, members are part-owners, not customers. That means we don't answer to stockholders, and we don't chase profits. Every dollar we earn is reinvested to help members save more, eliminate debt, build wealth, and live generously. We know financial freedom doesn't happen by accident. That’s why we combine personal guidance with products designed to support real, intentional financial progress, not unnecessary borrowing. That includes:
Anyone in the United States is eligible to become a FAIRWINDS member. Wherever you are, whatever your journey — if you’re committed to being financially free, you’re welcome to join us! Federally insured by the NCUA. |
Contact info
3087 N. Alafaya Trail, 32826, Orlando, United States
- 800-443-6887
- www.fairwinds.org
Your Money Milestone
4.6
Excellent
228 reviews
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I am happy with the acct that was…
I am happy with the acct that was recommended to me and look forward to doing business with them in the future.
27 April 2026
Reply from FAIRWINDS Credit Union
It's great to know that the account recommendation was a good match for you! We look forward to continuing to serve you and supporting you along the way. Thank you for this feedback!
When using bill pay the amount should…
When using bill pay the amount should be deducted from registry at the time saved, not when account sent out.
29 April 2026
Reply from FAIRWINDS Credit Union
At FAIRWINDS, we take member feedback seriously, and we appreciate you sharing your Bill Pay experience. A crewmember has already left a message and looks forward to connecting with you to offer assistance and explore alternative solutions that may better meet your needs. We hope to speak with you soon.
Everything is pretty easy with…
Everything is pretty easy with Fairwinds. I like the bill pay features, and high yield savings account. I only got fees and almost no interest on my money from the big banks.
29 April 2026
Reply from FAIRWINDS Credit Union
Making banking simple and beneficial for you is something we care about. We're glad our Bill Pay feature and high yield savings account have been a good fit for you. Thank you for sharing your experience with us!
I have been banking with Fairwinds for…
I have been banking with Fairwinds for over 30 years and highly recommend then to my friends and family!
29 April 2026
Reply from FAIRWINDS Credit Union
We appreciate your years of loyalty and we're thankful that you continue to share your experience with those around you. Thank you for your support!
I do not like the fees or tax refund hold
I do not like the fees for checking, also did not like the 3 day hold on my tax refund direct deposit.
24 March 2026
Reply from FAIRWINDS Credit Union
At FAIRWINDS, creating an exceptional experience is at the heart of everything we do, and we take all member feedback seriously. A manager has attempted to contact you via phone to better understand what occurred and assist in resolving this matter. Please feel free to reply to their call at your earliest convenience. Thank you for sharing your feedback, as it helps us improve communication and better serve our members.
I wish there were more branches…
I wish there were more branches close to me in the Tampa area.
I want to open an account for my child, unfortunately I’m not able to do so as I have to do it on a weekend and the nearest branch is in Kissimmee FL.
So for now an other institution is taking advantage of our financial needs, by providing a very simple not satisfactory service!
For the rest I truly enjoy doing business with FCU.
27 October 2025
Reply from FAIRWINDS Credit Union
At FAIRWINDS, serving you, and providing you with an exceptional experience, is at the heart of everything we do. We have attempted to contact you via phone and email to better understand what occurred and assist in resolving this matter. Please feel free to reply to their message or return their call at your earliest convenience. Thank you for sharing your feedback, as it helps us improve communication and better serve our members.
VERY user-friendly website and when I…
VERY user-friendly website and when I call, I can always reach a live person.
2 April 2026
Reply from FAIRWINDS Credit Union
We believe banking should be simple and personal, and hearing that both our website and service are delivering on that is rewarding. Thank you for highlighting your experience.
Service is great
Service is great. The mobile app is great. The website is great. The best financial institution I have ever used.
29 April 2026
Reply from FAIRWINDS Credit Union
It's wonderful to know that your overall experience with FAIRWINDS has been a positive one across the board. From our digital tools to our service, we aim to make every interaction simple and dependable. Thank you for the kind words!
I am always greeted kindly and their…
I am always greeted kindly and their customer service is wonderful.
28 April 2026
Reply from FAIRWINDS Credit Union
Kind, attentive service is something our team takes pride in and knowing that comes through in your interactions with us is rewarding to hear. We appreciate you sharing this feedback!
Reply from FAIRWINDS Credit Union
We're happy you found our security and service good. Thank you for your positive feedback!
Very happy…
I being a member for many many years and never had a problem with anything
keep up the good work yay!
28 April 2026
Reply from FAIRWINDS Credit Union
We appreciate you taking the time to leave this feedback! It's wonderful to know that your experience has remained a good one over the years. We're glad to have you with us and remain committed to providing the same level of service you've come to expect from FAIRWINDS.
Top Notch Customer Service
Every person I’ve talked to at Fairwinds, has been exceptionally helpful, knowledgeable, friendly & so encouraging me to stick with my debt snowball!!!
29 April 2026
Reply from FAIRWINDS Credit Union
Thank you for sharing this positive feedback Helping members eliminate debt and build lasting financial freedom is a mission we take to heart, and we're glad our team has been a steady source of support along the way. We're cheering you on every step of the journey!
This was the best customer service…
This was the best customer service representative I have had to date. A valuable employee!!
27 April 2026
Reply from FAIRWINDS Credit Union
Thank you for taking the time to leave this review! We believe every member deserves attentive, genuine service, and it's gratifying to hear that was your experience.
Great customer service.
28 April 2026
Reply from FAIRWINDS Credit Union
We appreciate the kind words! Our crew is committed to making every interaction a great one.
I love Dave Ramsey's debit card design!
I love Dave Ramsey's debit card design! Also, I get a text message daily with my checking account balance, which is the best information I can get daily.
29 April 2026
Reply from FAIRWINDS Credit Union
Thank you for taking the time to share this! The "Be Weird" debit card is a fun and meaningful design choice, and pairing it with daily checking account balance alerts is a great way to stay on top of your finances every day. We're happy to know both have been a positive part of your experience and look forward to continuing to serve you!
Reply from FAIRWINDS Credit Union
We're happy to know that you found our service friendly, quick, and easy! Thanks for your positive feedback.
Reply from FAIRWINDS Credit Union
Thank you for this feedback! Our goal is always to make managing your finances feel easy and secure.
Great service
I appreciate the way that customer service checks up on me and the ease of using the app and website. When I call the credit union, I always get a person instead of an automated menu.
25 April 2026
Reply from FAIRWINDS Credit Union
Thank you for the kind words! Hearing that our team has been attentive and that reaching a real person when you call has made a difference means a great deal to us. We are committed to making every interaction feel personal and every tool easy to use.
FairWinds Credit Union and Dave Ramsey…
FairWinds Credit Union and Dave Ramsey make a great partnership! I heard about FairWinds through the Dave Ramsey website and since switching from my bank (which was cumbersome when I needed to get help, out-of-my way when I needed to get cash and had an ancient online portal), I appreciate everything about FairWinds. The best features are the easy-to-navigate online experience and the savings goals, which make it fun and easy to see my monthly progress. I like that I can easily get cash when I need it and deposit checks on the app. When I've had questions, I can chat with a friendly customer service rep on the online chat.
25 April 2026
Reply from FAIRWINDS Credit Union
We appreciate you sharing your experience! Our partnership with The Ramsey Show reflects a shared belief that managing your money well should be straightforward and empowering, and our Smart Bundle was built with that philosophy in mind. It is rewarding to hear that the savings goals, online experience, and support options have all been helpful since you made the switch to FAIRWINDS. We look forward to supporting you on your journey to Financial Freedom!
I love the high yield savings account
I love the high yield savings account. Before finding FAIRWINDS, I looked at all my local banks and credit unions and none of them offered that kind of return without locking your money up for a year or more. I wanted somewhere to park my savings where it would have good growth and still be accessible without penalties or maintenance fees. I also love how easy and convenient it is to open the account and to transfer funds between my financial institutions.
25 April 2026
Reply from FAIRWINDS Credit Union
Thank you for sharing your experience! From opening your account to moving money between institutions, we aim to make every step as smooth as possible while delivering a savings experience that genuinely supports your financial goals. We look forward to continuing to serve you.
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