I had no experience with setting up a high yeild online account and everyone i dealt with went above and beyond to help me. They answered all my questions and some I wasn't aware I should have asked.... See more
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Review summary
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What people talk about most
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I have several online-only banking services for which my only contact with them is through an ATM or through Zelle, and the use of my debit card. So far, I've been very pleased. Fairwinds banking app... See more
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Initially when I opened an account at Fairwinds it was a business account which lead to a personal account and charge card. The staff at the Sanford, Florida location are amazing. I would like to see... See more
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We've had an account with Fairwinds for just a few months, but I'm already very pleased with them! I love that there are no fees on international transactions and that the debit card is safe. When w... See more
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Company details
About FAIRWINDS Credit Union
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FAIRWINDS was founded in 1949 on the simple idea of people helping people. That idea still guides everything we do today. We exist for one reason: to help others take control of their money and move toward financial freedom. That means fewer payments, less stress, and more confidence about the future. It’s not the message you usually hear from a financial institution, but we’re not afraid to be different. At FAIRWINDS, members are part-owners, not customers. That means we don't answer to stockholders, and we don't chase profits. Every dollar we earn is reinvested to help members save more, eliminate debt, build wealth, and live generously. We know financial freedom doesn't happen by accident. That’s why we combine personal guidance with products designed to support real, intentional financial progress, not unnecessary borrowing. That includes:
Anyone in the United States is eligible to become a FAIRWINDS member. Wherever you are, whatever your journey — if you’re committed to being financially free, you’re welcome to join us! Federally insured by the NCUA. |
Contact info
3087 N. Alafaya Trail, 32826, Orlando, United States
- 800-443-6887
- www.fairwinds.org
Your Money Milestone
4.6
Excellent
227 reviews
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The staff are always pleasant
The staff are always pleasant, attentive and helpful. I’ve never had to wait long for service.
20 April 2026
Reply from FAIRWINDS Credit Union
We appreciate you taking the time to share your positive experience. We're happy to hear that our crew were attentive and helpful, and that you received prompt service.
I would definitely recommend FAIRWINDS
I would definitely recommend FAIRWINDS Credit Union. Their online banking service is easy to use and they process transactions better than regular banks. They were able to offer me a credit line AND an auto loan with simple online applications and with a few phone calls. Their customer service is excellent.
24 May 2025
Reply from FAIRWINDS Credit Union
Hearing that your experience has been a positive one means a great deal to us. We are glad our crew was able to support you along the way. Thank you for recommending FAIRWINDS!
Easiest account set up ever!
I had no experience with setting up a high yeild online account and everyone i dealt with went above and beyond to help me. They answered all my questions and some I wasn't aware I should have asked. Polite courteous friendly understanding helpful are just some of the words to describe everyone of the people that helped me. I highly recommend this company who has real live caring people and their website is also user friendly!
24 April 2026
Reply from FAIRWINDS Credit Union
We are happy to hear that our crew's friendliness and willingness to help made a difference during your account setup. We are glad the experience, from our crew to our website, left such a positive impression. Thank you for recommending FAIRWINDS and for sharing your experience.
Easier hassle free mobile app
24 April 2026
Reply from FAIRWINDS Credit Union
We are glad the app has made things easier for you. Thank you for sharing this!
Reply from FAIRWINDS Credit Union
Thank you for taking the time to share your feedback. We are glad the experience has felt genuine.
By far the best credit union bank that i’ve banked with!
This company is doing great with all positions I wouldn’t choose another bank to bank with ever!
23 April 2026
Reply from FAIRWINDS Credit Union
We're happy to hear that you've had such a wonderful experience with us and all of our crew. Thank you for your positive feedback and for choosing FAIRWINDS!
They are credible, trustworthy, and friendly
They are credible, trustworthy, and customer focused. They have professional Wealth Management agents to assist in financial decisions. We have used the credit union since 1988 and will keep on going until there's a need to move away.
23 April 2026
Reply from FAIRWINDS Credit Union
We appreciate your long-term trust since 1988. It's great to hear that you find our crew professional and our services credible and trustworthy. Thank you for your continued confidence in FAIRWINDS!
Waived late credit card fee, per my wife's surgery...
Recently preoccupied with my wife's spinal neurosurgery and recovery, I was a day late on my credit card payment--near unheard of for me, per my past work experience in the credit reporting industry. I asked FAIRWINDS for a reprieve from a late fee, and they cordially and graciously waived the fee, thanks!
5 April 2026
Reply from FAIRWINDS Credit Union
It is nice to hear that our crew was there for you when it mattered most. We're glad we had the opportunity to support you during a challenging time and that the experience left a positive impression. Thank you for sharing this with us and for your kind words.
Great service
23 April 2026
Reply from FAIRWINDS Credit Union
Thank you for taking the time to provide us with feedback. We are excited to know that you are receiving and appreciate the great service provided by our crew!
My experience has been very satisfied
My experience has been very satisfied. I have never banked with a credit union before Fairwinds so, I was a little skeptical to make the change. Now, Fairwinds is my main Bank for checking and savings.
-Easy access to web site.
-Great rates on Smart saving.
-Lots of good financial products.
23 April 2026
Reply from FAIRWINDS Credit Union
We appreciate you taking the time to share your experience with us. We're glad our website, overall product offerings, and the Save Smart Savings account from our Smart Bundle have made a positive difference in your financial journey.
Reply from FAIRWINDS Credit Union
We're happy to hear that you had an excellent experience with our mobile app and the service provided by our Member Support crew. Thank you for your positive feedback!
Gabby was very professional and…
Gabby was very professional and personal. I love the idea that I can speak with someone, instead of AI.
23 April 2026
Reply from FAIRWINDS Credit Union
Thank you for this! It's great to hear that Gabby made your experience feel both professional and personal.
Fairwinds is a great banking option
Setting up an account was easy and the customer service was great and not overbearing. The app and website are easy to use. The interest rates are competitive compared to my big bank I previously used. The Ramsey bundle is what first drew me to Fairwinds and I'm glad I decided to try them out.
23 April 2026
Reply from FAIRWINDS Credit Union
We love hearing this! The Smart Bundle was created to give you the tools to manage your money with confidence, and we're glad it drew you in. We're committed to making sure every part of your experience continues to deliver!
Reply from FAIRWINDS Credit Union
Thank you for the kind words! Delivering a great experience every time is what our team strives for.
Reply from FAIRWINDS Credit Union
We appreciate you taking the time to share your wonderful experience with our team. We are glad to hear that you found them welcoming and professional.
Customer service
Customer service. Online application and recommend services to improve your experience.
13 April 2026
Reply from FAIRWINDS Credit Union
We appreciate you sharing your feedback. It's great to hear that you found our online application and recommended services helpful. Thank you!
The people are so helpful and friendly…
The people are so helpful and friendly plus the Ramsey Package products are FANTASTIC!
16 March 2026
Reply from FAIRWINDS Credit Union
Thank you for sharing! From the Save Smart Savings to the Spend Smart Checking and Be Weird debit card, the Smart Bundle is designed to keep you on the path to financial freedom. We're glad our crew has been a great part of that experience!
High Yield Savings Smart
High Yield Savings Smart! Easy app to use. First customer call experience was good over the phone. They helped us solve the problem together. Thank you.
7 March 2026
Reply from FAIRWINDS Credit Union
Thank you for your feedback! The Smart Bundle is designed to make managing your money simple and rewarding, and we're glad the Save Smart Savings account and app are delivering on that. We're also happy our crew was there to help when you needed it!
Excellent Experience!
I came in to convert my existing checking and savings into the Smart checking/Savings Bundle. The ladies made the process very easy and enjoyable! Held great conversation and had a chance to meet one of the new ladies behind the line. She was very kind and had no issue receiving help where needed. Great Job Team!
22 April 2026
Reply from FAIRWINDS Credit Union
We appreciate you sharing this! The Smart Bundle is built to help you take charge of your finances, and we're glad our crew made the transition a great experience. We're excited for you to enjoy everything it has to offer!
How easy it was to create an account.
15 October 2025
Reply from FAIRWINDS Credit Union
We're happy to hear that creating an account was easy! Thank you for sharing your experience.
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