FamilySearch Reviews 

116
TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

if there was a mark lower than this i would give it, its the worst site ever, nothing is correct, they join people from hampshire to people in cheshire and worse, totally wrong

Rated 1 out of 5 stars

Constantly have to go back and correct your tree because people who don't know how to research or don't even bother to do any sort of research not even bothering to match dates, name, family, ect. Con... See more

Rated 1 out of 5 stars

Its terrible and not user friendly at all. Building your tree is impossible. I can find my family members, but when I try to add them it creates a new person? Why? I told you who they were. isn't the... See more

Rated 5 out of 5 stars

I've been using familysearch since it began and I love it. I love the Memories section - it makes my ancestors come alive. I have input photos, audio files and pdf files of family books, and lots mo... See more

Company details

  1. Geological research company
  2. Computer Accessories Shop
  3. Software company

Written by the company

Find your family story to connect with your family and culture. Search billions of free records, expand your family tree, and discover your unique place in the story of humanity.


Contact info

1.9

Poor

TrustScore 2 out of 5

116 reviews

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1-star

No recent history of asking for reviews

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1.9

All reviews

(116)

32 reviews in the last 12 months

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Rated 2 out of 5 stars

A lot of incorrect family information

Anyone can add or subtract any information whether it is accurate or not. Incorrect information is difficult to correct. There are many mistakes in relationships in my family information. Some children are assigned to the wrong parents when father and son have the same name and step children are listed as biological children. One branch of my family tree traces to the 1300's, but if my immediate family has mistakes how can distant past history be trusted?

29 January 2025
Unprompted review
Rated 3 out of 5 stars

Not sure I would recommend

I like the amount of information. I don't like that anyone can comment on any post with derogatory, fabricated information and when an immediate family member requests the comment be removed it is not. Your only resort is to comment back and are forced to participate in a "he said, she said," childish back and forth instead of the site responsibly deleting the first comment.

12 January 2025
Unprompted review
Rated 1 out of 5 stars

Trash website

Poor website, draws you in with promise of being able to use for free but wont let you do anything without providing a ton of personal info

31 October 2024
Unprompted review
Rated 1 out of 5 stars

I have tried many to login in my…

I have tried many to login in my account because I had a new information on one of my family members but they won't let me into my account,also they got my family's info wrong.i do not want to refer anybody to this website.i don't like this website. It was good until up to a point that they lock me out of my own account

18 August 2024
Unprompted review
Rated 1 out of 5 stars

Inaccurate and inferior

The software used by this company is inferior as well as their customer service. Some time ago I discovered that my parents had photos of my wife and I attached to their profile. There was no way I could correct it so I contacted customer service and they assured me they corrected the problem. Yesterday I go on there and discover the photo they used was just moved and that our wedding photo is still tagged as my parents. And to top it off, I do not even know the person doing the tagging. I am sure there are gobs of other mistakes on there as well. I am done with this company. Any moron can go on there and put anything they want. Beware!

24 July 2024
Unprompted review
Rated 1 out of 5 stars

I visited the family centre in Uk a few…

I visited the family centre in Uk a few days ago ,
Whilst there I chatted to a member of the staff he mentioned his wife was related to Elvis Presley I jokingly said I’d love to have him in my tree.
Days later I’ve checked my famous relatives and would you believe it !
Elvis is now in my list of famous relatives as well as every us president. They are not trustworthy or serious about your genealogy ,I too have traced my line back to Adam & Eve which I now know is not possible , as a serious genealogist wrote that in 35 years he had NEVER come across anyone who could trace there line bak to the beginning .
I now have to go over my tree and erase all info gathered from this site. Waste of my time , please everyone stay away from this site .

28 June 2024
Unprompted review
Rated 1 out of 5 stars

FAMILY SEARCH IS NOT A SAFE TO USE FOR…

FAMILY SEARCH IS NOT A SAFE TO USE FOR ONES
HISTORY, I SPENT A GREAT DEAL OF MY TIME GETTING MY FAMILIES PUT TOGETHER AND IT TAKES LOTS OF TIME TO DO THIS, SO AFTER ABOUT
A YEAR INTO WORKING ON MY TREE I LOGED IN ONE DAY IN MAY 2024 ONLY TO FIND MY TREE IS GONE A TOTAL ZERO IS WHAT I HAD LEFT ALL MY INFORMATION LOST FOREVER, DON"T USE THIS FREE SITE IT WILL ONLY FAIL YOU AND LET YOU DOWN THE RABBIT HOLE

24 June 2023
Unprompted review
Rated 5 out of 5 stars

Familysearch's Memories Section can't be beat

I've been using familysearch since it began and I love it. I love the Memories section - it makes my ancestors come alive. I have input photos, audio files and pdf files of family books, and lots more. I use familysearch in conjunction with other search sites to get a little better search engine and different records. I know people can mess with my tree, but I change it back the very few times I've discovered changes. However, I love it when people ADD to my records with information I didn't have. Familysearch is my favorite website.

6 June 2024
Unprompted review
Rated 3 out of 5 stars

I was drawn to FamilySearch as it's…free and seemed easy to use.

I was drawn to FamilySearch as it's free, and my husband was already paying a subscription for MyHeritage. I trusted it until it took me way back BC and to Adam and Eve, via plenty of royalty. Now I don't have any faith in it (well maybe for a few hundred years back) and I wonder if their whole point is to convert the world to Creationism.

7 April 2024
Unprompted review
Rated 1 out of 5 stars

I am not adding my family tree to…

I am not adding my family tree to Family Search n
site. You have been adding wrong people and missing correct people ou.t I am not a beginner I have been tracing my ancestry for 50 years and my Duckett line goes back to 1605 in Shropshire very disappointed your trees are not easy to fill with correct details am giving just one star so please remove my data before anyone copies the wrong info You had my Husbands Grandmother down as Elizabeth Ann Tuffner or something similar nshe was in fact DUFFY

14 March 2024
Unprompted review
Rated 5 out of 5 stars

I'm so incredibly grateful to Family Search

I'm so incredibly grateful to Family Search. In one day, I learned more about my family history than in my entire life. I found the exact towns several of my great-grandparents were from. I also found that my great-grandparents lived in the same building I always hang out in, and that I always felt a magnetic attraction to! I even made an offer for an apartment in the building right nextdoor and was in love with it without even knowing that family lived anywhere near there. It was the best feeling to find this family synchronicity and to know it will be possible to visit the towns of my origins. Many thanks to Family Search for this magical gift!

11 February 2024
Unprompted review
Rated 1 out of 5 stars

FamilySearch ignores the truth

FamilySearch ignores the truth and allows false information to remain on its site. Have proof in the form of Superior Court depositions, that my father did not adopt a daughter in the 1940's, submitted the document to them but they ignore and allow another user to continue to post this erroneous information. Also, I have a certified document from the county vital statistics department stating no marriage exists between my father and some strange woman. I was required to prove that I was my father's son with a personal ID and birth certificate to obtain the certified document along with paying a fee. Again, this certified document was submitted to FamilySearch proving no marriage exists in the county where he lived but to this day allows the error to be published on their website. FamilySearch has a total disregard for documented truth.

2 October 2023
Unprompted review
Rated 1 out of 5 stars

Save yourself hours of frustration

Save yourself hours of frustration !
I know this is a nonprofit free site but your time and your sanity are certainly worth considering before you fumble around this site. Hours of work and poof gone with no clue as what caused it.

15 January 2024
Unprompted review
Rated 1 out of 5 stars

Terrible app

Terrible app. Cannot search images. Have to put up with graveyard ghouls who r no relation that want 2 change your family tree.

29 December 2023
Unprompted review

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