fantasysupply.com Reviews 

57
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

if i could give a non-star i would, but they may deserve it as the response was always timely. yet, they claimed things about my ''Orthopaedic Air Cushion Mesh Non-Slip'' which weren't true, cheekily... See more

Rated 1 out of 5 stars

Order an item on Go Groupie and this Cowboy outfit are the supplier. Never had delivery to Sussex and apparently they have delivered to an address in Kent 20 miles away Wont replace or refund as they... See more

Rated 1 out of 5 stars

Ordered a watch via go groupie when it arrived the watch strap couldn't be adjusted it just hung down from my wrist .contacted fantasy who replied we can't give customers a refund if the item doesn't... See more

Rated 1 out of 5 stars

Id like to know where this company is based. When you buy something off Grabone New Zealand, there is no web address anywhere in their product listing,or contact details like other legit companies.... See more

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1.3

Bad

TrustScore 1.5 out of 5

57 reviews

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1.3

All reviews

(57)

5 reviews in the last 12 months

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Rated 1 out of 5 stars

Avoid this company!!!

Orders a weighted hoola hoop belt. It didn’t fit around my leg let alone waist.

I contacted them to return item as is completely resellable. They argued that the purchase was the right product. I reasoned that it’s the same as if id bought jeans that were too small- I’d return them!

The product isn’t fit for purpose as I can’t use it.

They said the purchase is my fault so won’t return the item!

Absolutely horrendous customer service.

15 April 2022
Unprompted review
Rated 1 out of 5 stars

Avoid like the plague

Avoid like the plague. They only send your goods when you ask for your money back weeks after your order. In my case the item was NOT what I ordered, AND it was faulty. So fat they have not refunded my money,

12 April 2022
Unprompted review
Rated 1 out of 5 stars

Not to be Trusted

This company Fantasy supply are extremely dodgy and sell via WOWCHER . They don’t operate a Legitimate business and have zero dialogue with customers. Trading standards need to sort it out as many lose house and Home because of these dodgy companies.

26 January 2022
Unprompted review
Rated 5 out of 5 stars

Solar Lights...

Solar Lights...
Very happy with the way the faulty item i received was handled..quick response to my email and replacement item sent back the next week,couldn't have asked for better service..

18 January 2022
Unprompted review
Rated 5 out of 5 stars

Very Good Customer and After Sales Serrvice

I want to say my sincere thanks to Fantasy Supplies for replacing my faulty wirelrss TWS airpods.
Also they refunded full money for missing the ordered item during shipping.
I really appreciate Fanrasy Supplies for their customer friendly approach!
Thank you!

8 January 2022
Unprompted review
Rated 5 out of 5 stars

I was having problem trying to insert…

I was having problem trying to insert the various head attachments into the massage gun and not sure what to do with the rubber connector and emailed for assistance. They replied promptly and took the trouble to make a video to show how to insert each head and to show that the rubber connectors are spare part and how to replace the worn out ones.
Excellent after sales service.

31 December 2021
Unprompted review
Rated 1 out of 5 stars

Id like to know where this company is…

Id like to know where this company is based. When you buy something off Grabone New Zealand, there is no web address anywhere in their product listing,or contact details like other legit companies. The watch I received looked the part but it's not worth the $34 I paid for it. When I contacted Grabone, they came to the company's defense,saying they have been doing business with them for years and have had no issues with the quality of their brand. I doubt it. Be careful what you purchase from them

29 December 2021
Unprompted review
Rated 1 out of 5 stars

Poor quality and advertising

My partner and I brought a couple of girls towels off Grab One as a gift, when it arrived it was actually a thin sheet. Went back to ask for a refund/return and was told that it was stated that it was polyester so they would not honour a refund. They also stated it was a towel, this is false advertising. Biggest waste of time and money with no help from the company trying to get rid of poor quality stock. We now now this name and not to use again.

19 November 2021
Unprompted review

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