if i could give a non-star i would, but they may deserve it as the response was always timely. yet, they claimed things about my ''Orthopaedic Air Cushion Mesh Non-Slip'' which weren't true, cheekily... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Order an item on Go Groupie and this Cowboy outfit are the supplier. Never had delivery to Sussex and apparently they have delivered to an address in Kent 20 miles away Wont replace or refund as they... See more
Ordered a watch via go groupie when it arrived the watch strap couldn't be adjusted it just hung down from my wrist .contacted fantasy who replied we can't give customers a refund if the item doesn't... See more
Id like to know where this company is based. When you buy something off Grabone New Zealand, there is no web address anywhere in their product listing,or contact details like other legit companies.... See more
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I feel safe and happy to work with…
I feel safe and happy to work with "fantasysupply".The team are very supportive and quick in responding. I highly recommend to newbies.
The tracking is clearly detailed and at…
The tracking is clearly detailed and at prompt time
Very helpful and easy to use
Everything works perfectly,the…
Everything works perfectly,the interface is easy to use and the customer is fast and helpful!
Next Gen 1080 Dash Cam
I purchased a next gen 1080 dash cam and sadly when I received it it did not work ,I contacted the seller who asked for a video of the setting up procedure showing that the camera did not work ,which i supplied ,and I have to say they responded quickly by refunding the full cost of the camera . A big thumbs up to them for their after sales service .
Although I was disappointed with the camera I would purchase from this company again
Stay well clear
Stay well clear. I bought a hair curler on groopie and it went through this crowd. 9152568689 no way of contacting them as email comes back as not delivered out of pocket. 6.99 postage and 24.99 on curler
Don’t ever buy from these!!
Don’t ever buy from these!!! Absolute RIP OFF!! I don’t usually leave review but want to warn others!! Won’t offer a refund either!! The women who emailed me Wenie so rude and not helpful at all!! Paid 12.99 for a flamingo light not even worth £2!!! And then £6.99 postage!! Joke!
DO NOT USE THIS COMPANY
There is no way of contacting this company! they make is very difficult and can't get hold of Custer service!!! In fact No CUSTOMER SERVICE. DO NOT USE THEM!! Their so called email address keeps coming back undeliverable!!!
Purchased a Wireless Charger which says…
Purchased a Wireless Charger which says a booklet comes with it, it doesn’t. My iPhone has been sitting on it for 2 hours and not charging.
Call yourself a company!!!
This company is absolutely ridiculous, DO NOT USE THEM, i purchased a wifi booster which does not boost anything i was asked to provide video evidence 😂 reason they thought i was returning was because id had changed my mind puh what for a fiver refund keep the fiver you should be banned from selling products, and wear a black & white striped jumper you robbing barstools.
BUYER BEWARE!
I bought some bluetooth ear buds through PetrolPrices/Groupon a few months ago. They stopped working after a few months. Tried to contact Fantasy by email to get a refund or replacement but have had no response at all. There is no telephone number to call and I can only email them or use their contact page on the web.
Once they have your money that's it... BUYER BEWARE... they are cheap for a very good reason!!
No response
I bought a sports watch through Groupon a few months ago. It stopped working very soon afterwards. Contacted Fantasy to get a refund and have had no response in a couple of months. I would avoid using them again - total junk.
I saw a pillow as a present for my 2…
I saw a pillow as a present for my 2 year old's birthday, ordered it on the 14th September and was told 14 days, in that period I have emailed numerous times but now having waited 6 weeks I have requested a refund, DO NOT USE THIS COMPANY THEY WILL NOT DELIVER YOUR PRODUCT THEY WILL FEED YOU LOTS LOF LINES AND TRACKING NUMBERS ETC ETC HOWEVER THEY WILL FAIL TO DELIVER
Glow in dark pebbles joke
Glow in dark pebbles. My foot! Don’t buy them I did what instructions said. Waste of time!
Still waiting for my order or some kind…
Still waiting for my order or some kind of communication from the 14th April.
Terrible company, take your money and that's that.
We shall see about that.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
