Ordinato istant bronzer di australian gold e arriva Lotion sunscreen di australian gold Mi prendono pure in giro dicendo che il produttore ha cambiato il pack, cosa non vera perché sono assidua c... See more
Company replied
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Ordinato istant bronzer di australian gold e arriva Lotion sunscreen di australian gold Mi prendono pure in giro dicendo che il produttore ha cambiato il pack, cosa non vera perché sono assidua c... See more
Company replied
Staffs are very accommodating with my concerns. They respond to my emails ASAP. Parcel is well packaged and complete. We appreciate your service to ship PreNAN HMF here in the Philippines since a lot... See more
Company replied
We bought two specific supplements from Farmacia Loreto and within 24 hours they shipped the order to Greece! We received the products in 5 working days and everything was perfect! We will definitely... See more
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Updated version below.... I ordered a serum which was never delivered. I tried to contact them and they responded after 3-4 days saying they tried to deliver it. I asked them if I can come to pick... See more
Company replied
No recent history of asking for reviews
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Replied to 99% of negative reviews
Typically replies within 24 hours
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Reply from Farmacialoreto
Don't trust this pharmacy!!! They haven't send me the items on time, they have asked me for more hidden money and now it's has been 2 months and half that I am waiting for my money back!!! Pure unprofessionalism and ridicolous service!!!

Reply from Farmacialoreto
one of my logo orders was different from the logo in the website of pharmacy.
I asked them but they have not respond me yet

Reply from Farmacialoreto
Very disappointed, I ordered long time ago and I didn't received my parcel , this is a huge loss for me 100£ , I sent to many emails but nobody answered. I am feel sick and that's why I order medicines from this place but you can die because they don't care

Reply from Farmacialoreto
OPERATORE COMMERCIALE EFFICIENTE E RAPIDITA' NELLA CONSEGNA DEI PRODOTTI ORDINATI

Reply from Farmacialoreto
I'm very pleased with the service. Got to the delivery within 7 days. Thanks 👍

Reply from Farmacialoreto
I am not satisfied with my product. What l saw in the shop and ordered was not exactly the make that was shipped to me. The colour of the liquid is not pure bright, what came was a creamy colour. The design of the plastic container was different from the one l saw in the shop. I intended to buy another one if l had gotten exactly what I wanted.
I placed an order on 9th of April 2021. My order number is 2162988. I have written many emails asking what is the status of my order. Since I live in India I have paid a huge shipping price. Very sad that my order is nowhere to be tracked. Maybe I may not receive. This is a huge loss for me. Being an Italian company I thought maybe you had some ethics. Now reading the reviews I see many people have not received their orders.
Atleast respond to my emails.

Reply from Farmacialoreto

Reply from Farmacialoreto
You are very helpful for everyone! I am happy with you!
Your products are very good, useful and good price.
Thank you!

Reply from Farmacialoreto
Not to be trusted. I was sent the wrong item. Customer service offered to refund me 50% of the cost, which I refused. Now they won't answer emails and refuse to answer the phone. Avoid buying from this company, especially if you live outside of Italy.

Reply from Farmacialoreto
Prices are good, BUT! I still wait my parcel (since 07.02)..., delivery is expensive than should for that service.
I’m taken another parcel (ordered on same date) from Italy for 10 euro on last week!...
Today is 09.03 - and parcel still not delivered (((

Reply from Farmacialoreto
Excellent service & we were very happy that you were able to deliver the UK ! Many thanks ! Liam & Angela

Reply from Farmacialoreto
Ordered tiger balm as per foto presented by this company.
Upon receipt the product was repackaged not original ingredients completely different
Upon advising company received one line email without apology to confirm goods intact? Responded with confirmation upon which after 1 week was advised to contact another branch surprisingly no response.
Not surprised Italy is in the mess with scam companies like this.
Customer service non existent
Do not order from this sham of a company
I made my order 8 November. For all my emails I get only one response that they don't have order with this name.Send them all proofs,no response. Very disappointed.I very hope that they will give my money back!
Thank you for your excellent service. The products that you supplied me arrived in perfect condition and have all been very good. Especially the gluten free Lebkuchen which were delicious. I will definitely be buying from you again.

Reply from Farmacialoreto
Prezzo conveniente e call center efficiente
Do 4 stelle e non 5 solo perché per la consegna ci vuole una settimana

Reply from Farmacialoreto
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