FashionQueen.net Reviews 

YAY!! today i received my bag and is beautiful exactly like the pictures,authentic, came with labels and the dust bag too. after you sent me the tracking number the shipping was fast.only the delay was bad but after all i am glad and very happy that i purchased from fashionqueen.net my alexander wang bag.thank you



hi! can you please inform me this ID 20594? is for a friend.thank you

I just can,t belive that you don,t give me no answer why you still didn,t send me my bag witch I payed on 03. of may. I can,t alsow understand why I don,t get no answer.

Good items, original and sure. I bought a Celine cabas but arrived in 14 days instead of 7. Well they ship with UPS that is quickly but they ship in delay! I will consider FashionQueen again.

Well agree with many others they are quite long in delivery but I bought a Celine bag and save 450.00 € from retail price!! That's wonderfull bag. Thank FashionQueen I will be back soon (after my next month salary!!!)

Please ship out my bag as you was promise to me!!!

I bought 2 bags more than 2 months ago(on 1,April),they said they'll send both.1 month later from the order,only 1 bag was arrived.and there was a letter inside the box,written that the another bag will arrive soon.
until now(5,June) I don't receive the other,I wrote email many times to ask give me money back,but never answer.
I don't know how can I get money back...

I am a frequent customer of Fashionqueen.net. I purchased from Fashionqueen.net once in March 2012, 3 times in April and once in May and spent over EUR4000 on the website. The products were good but the service was unacceptably bad. For the first purchase, they only sent me 1 item out of the 3 items I ordered without noticing me before shipping the package out. I wrote for refund of the missing 2 items and got the refund soon. For the recent order (#19754) I made in April, I ordered 5 items but only 1 was shipped to me. I wrote for the shipping of the rest 4 items as I found them still available on the website, but no reply. After several days of waiting, I deceided to request refund, but again no reply to the first couple of emails and then got a reply that the requst had been forwarded to account office. I started to wait and write a couple of emails for remaiding. Up to now, it has been more than 15 days since I submitted the refund request, but I still have not got my refund of EUR1110.25. And the worse thing is that I have lost equivalent to almost EUR100 in my currency due to the influence of currency exchange rate during the pending period of the refund. I am very disappointed and unhappy with the service. Please please speed up the refund process!!!

very nice site, excellent and prompt communication,
Highly recommended

Everything is ok ,but a little slow.

Excellent quality ,kindness and fast shipping

It took a month to receive the goods. I asked for the shipment to be made by UPS, which they confirmed was ok and then I got it sent by GLS, I don't mind either way, but if a request is made it should be fulfilled. Overall, the selection on the website is vast and some items they have cannot be found even on websites like Luisaviaroma, Raffaelo Network or Farfetch - so this is a major plus.
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The shipment mishap is minor, the company would have received 5/5 if they had a phone number to call them up on.

Good prices , fine delivery and fast and easy shopping ! Greate job !!!

Arrival should be early.
Here is a problem.
It is the product that the person who endured it is obtained.
The product was the best.

I made order on28/06/2012 ......to day is 2/08/2012 and FashionQueen.net have not dispatchet my item... No reply of the e-mails I send.......What a company they really are!.,.....
It's too long to wait for online shoopping...... I just wait for several days for any unswer ........Otherwise I will report to police and my bank .

My wife has ordered a bag on 25 April 2012 (Order No. 19968). 22 days have passed, haven't received the item yet. She has sent five emails to enquiry about the order. After long delay, my wife has sent a email to cancel the order and claim the money back on 16 May 2012, but has no any reply received yet.

I had a great experience: good prices, clear the site and fast shipping

Fashinqueen.net is a perfect online shop with the best brands in very special price!!!!!!!! Also, the service when you purchase a product is excellent!!!!!!

I ordered a pair of Gucci shoes, because they were priced quite a bit cheaper than on any other site. The shoes themselves are utterly gorgeous, I couldn't be happier with them.

However, it took about three weeks for them to be dispatched - and I had to email Fashion Queen on three separate occasions before I received any reply. They promised me that the process had been delayed due to a national holiday in Italy and that they would be shipped on the 30th April. This didn't happen, so I contacted them again and the shoes were finally dispatched about a week later.

It's quite worrying when you spend a large amount of money on something, it isn't dispatched and when you contact the company to find out what's happening they don't respond to your emails.

Fantastic product, and reasonably priced. But Fashion Queen really need to improve their customer service skills.

I truly recommend shopping at FashionQueen.net, for high end goods. The merchandise arrives in a very carefully made package, and mine came with its own dustbag and a FashionQueen bigger dustbag to cover the product.
The merchandise as well, has all the cards and certificates that the brand cares, and the prices are at an important discount from the original price in retail stores. It shows that the product is brand new, like buying in a regular store.

I Still have not received my refund, it has been 3 months and nobody is replying to my emails. I paid via wire transfer and then I was told my items where not available. My money till this very moment has not been returned all I want is a refund.

or

Non ho ancora ricevuto il rimborso, è stato 3 mesi e nessuno sta rispondendo alle mie e-mail. Ho pagato tramite bonifico bancario e poi mi è stato detto i miei articoli in cui non è disponibile. I miei soldi fino a questo momento non è stato restituito tutto quello che voglio è un rimborso.

Please contact me on adesojir@yahoo.co.uk
Order Number 16987
Amount €454,60

Si prega di restituire i miei soldi


Egr. Signor Antonio, per favore posso avere il mio rimborso!


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