Great long-running partnership. I've been a client for several years now and they have always treated me well. Servers are stable and support is always helpful, friendly, and happy to help. I'm on a m... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
FastComet achieves excellence in the three most important aspects of providing a high-quality web hosting experience - speed, security and customer service. By investing heavily in the latest hardware and software technology FastComet gives you up to 300% better performance for your website in comparison with other hosting providers. Utilizing SSD-only storage for files and databases and providing Global CDN access, FastComet focuses on achieving just-a-second load time for your website content. In addition to the excellent website speed FastComet offers enhanced security by implementing both, web application and network firewall, specifically optimized for open source applications. By providing daily and weekly free backups you can always be sure that your data is safe and secure. Technical support is another distinguishing advantage in comparison with other hosting providers. FastComet provide 24/7 support for a wide range hosting and non-hosting related issues. It is one of the few hosting companies that provides full-range technical assistance for open source applications such as WordPress, Magento, Joomla and more. This range of services includes free installation, upgrade, transfer and template setup, completely free of charge.
Contact info
1714 Stockton Street, Suite 300 - #436, 94133, San Francisco, California, United States
- 1.855.818.9717
- sales@fastcomet.com
- www.fastcomet.com
Replied to 95% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service as always
As a first time FastComet customer...
As a first time FastComet user, Soundarya S left me with a great impression and helped resolve my account-related issues promptly.
Professionally done, very respectful and courteous -- no waiting at all. I'm so glad we went with FastComet.
your support is very good
your support is very good
this person Carlos A helped me to resolve many problems
Highly recommended for professional service
Excellent support to resolve my challenge with an important tech issue. Saheetha S and the Fast Comet team were very responsive and delived and excellent outcome. Highly recommended for prompt and professional service
Great support!
Extraordinary help from the staff.
Extraordinary help from the staff.
4 years and counting as client.
Very fast responses and very helpful.
Wilis and the whole team have been really nice
The support team is very good and…
The support team is very good and helpful
The best customer service!
Charisa helped to solve the technical issue: to archive old files and transfer the new website to the original one. I tried it myself first, but as I am not techy, I wasn't able to do it.
She solved the issue very fast and professionally! I am very happy with the FastComet service! Keep it up!
A genuin non chatgpt wrote review
[A genuin, non chatgpt review]
The simple reasone we are with FastCommet is their support.. every provider is same but what matters is on two stages
1: How good their server are (are they actually giving you what they saying)
2: How good they are when you get stuck..
Fastcomet, deserve the kudos... and I like them due to their support.... I feel free with them.. as I know they will surely help me out.
Good Company, I recommend to everyone
Perfect and Quick Support, I recommend this Company to everyone.The Support team is Perfect, Thank you for your quick support
Customer care was FANTASTIC
Customer care was FANTASTIC! The agent Kristine P. took a lot of time to guide me through a setup process and gave me related website references. As a non-techy person, I must say this was invaluable! Best agent ever!
AA+ grade support. Fantastic Service.
Very responsive and smart people on the support team. AA+ grade support.
Great long-running partnership
Great long-running partnership. I've been a client for several years now and they have always treated me well. Servers are stable and support is always helpful, friendly, and happy to help. I'm on a mid-tier shared hosting plan which currently hosts 5 low-traffic websites. Their cPanel has all the features I want and need, and the backup-system they use works great.
It was a great experience with the tech team
It was a great experience with the tech team ( Rangga). A very professional and supportive tech staff, which I give 10 out of 10
I recently migrated my website from…
I recently migrated my website from GreenGeeks to FastComet after being locked out of my account for over 10 days. Nisha was incredibly helpful throughout the entire process. She patiently guided me through DNS configuration and responded quickly to all my questions. The migration was completed smoothly thanks to her professional support. FastComet's customer service, especially Nisha, exceeded my expectations. Highly recommended!
great support from Sanjana
After they modified their website it is…
After they modified their website it is impossible to use to pay bills and the same problem occurs every month. Iam thinkingo of moving my 5 websites. Vey stressfull experience every month.

Reply from FastComet
I have to agree with other recent…
I have to agree with other recent reviews. We have been Fastcomet customers for years and have always praised them for excellent products and customer service but the recent customer support has been very, very bad. We've had huge price rises without warning, delays in response and now multiple invoices for the same service. I'm not sure what's happened but we're clearly not alone. We no longer recommend them to our clients.

Reply from FastComet
Excellent technical support—fast diagnosis and fix!
I was experiencing a critical "500 Internal Server Error" on my product pages that I couldn't figure out. Simeon investigated the issue immediately and pinpointed a specific syntax error (a trailing comma) in one of my PHP files. He didn't just fix it; he explained exactly what went wrong. My site is back up and running perfectly. I highly recommend him for his speed and technical knowledge.
Andika t.
Andika t.: Excellent service. They went the extra mile, which is often necessary. The support was fantastic, the knowledge was excellent, and more than that, it delivered results. I value that, as it weighed heavily in my favor when deciding to continue working with you. It was an excellent and fundamental piece in providing an accurate solution to my problem. Thank you very much.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







