There are many accessories that can be bought for a car and this is awesome. Basically, I love Danes for this, their attention to detail is on a supreme level and when you buy something you are doubl... See more
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I see many bad reviews here. But I'm my case it was excellent service. I had a break shield broken due to incorrect placing of my new wheels which I didn't know of course. When I was driving (I was dr... See more
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Courier left my valuable package in front of my front door in full view of passers by. There were lots of places in the porch which were out of sight but he chose the worst possible placement. Trying... See more
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I want to share my experience with FDM and, in particular, their legal assistance, because their support made a huge difference during what was a very stressful situation. I had signed... See more
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Company details
Written by the company
FDM står for Forenede Danske Motorejere, og vi har eksisteret siden 1909, hvor vi blev stiftet som en medlemsforening for bilister i Danmark. FDM er i dag Danmarks største interesseorganisation for bilejere. Vi arbejder for tryg og fair mobilitet i hverdagen. Som organisation er vi sat i verden for at give bilisterne en stærk stemme, både når der forhandles regler og afgifter, når trafiksikkerheden skal løftes, og når hverdagen med bil skal hænge bedre sammen. Det handler om klare rettigheder for forbrugere, gennemsigtighed i markedet og løsninger, der både tager hensyn til den enkelte og til samfundet. Helt lavpraktisk betyder det, at vi samler specialiseret viden og bruger den til at gøre en forskel. Vores faglige miljøer følger udviklingen i alt fra sikkerhedsudstyr til nye drivmidler og den grønne omstilling, vi tester og formidler viden i øjenhøjde, og vi tager sagerne op, når noget ikke er rimeligt. På den måde er FDM både en forening og en fælles platform for danske bilejere, hvor saglighed, uvildighed og ordentlighed er styrende. Med et medlemskab hos FDM får man rådgivning fra eksperter om alt fra køb og salg af bil, valg af vinterdæk og gennemgang af værkstedsregninger, og en hel del mere. Du får adgang til eksklusive rabatter på bl.a. brændstof, opladning, værkstedsregninger og oplevelser, så hverdagen bliver billigere. Du kan vælge attraktive, prisvindende forsikringer til konkurrencedygtige priser. I vores landsdækkende testcentre kan du få gratis kontrol af reparationer, rust, bremser, dæk, lygter og batteri. Du holder dig samtidig opdateret med medlemsmagasinet Motor ni gange om året. Kort sagt, vi gør bilhverdagen nemmere, tryggere og mere overskuelig.
FDM er med dig hele vejen
Written by the company
- Bilismen skal være lettere, billigere og sjovere!
- Vi kæmper for forbrugersikkerhed, bedre mobilitet, trafiksikkerhed og et grønnere billiv. Vi står på bilistens side og arbejder for løsninger, der virker i hverdagen.
Contact info
Firskovvej 32, 2800, Kongens Lyngby, Denmark
- 70133040
- kontaktfdm@fdm.dk
- www.fdm.dk
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Really disappointed with advokat from Fdm! Wasted 4 Months with Him!!!
Really disappointed with advokat from Fdm!
I becamed the member of fdm and done a car test to see if everything is OK with my car. I had some faults with it and the car was still on the warranty.
I opened the case with FDM to get help returning the car to a car dealer because he was refusing to take it.
I received the advokat which was looking at my case. At the beginning he was saying I have more than enough evidence to claim the refund, but after like 3 months he finally decided that he will speak to the car dealer and after that he said to me not to call him and only write an emails because its easier for him, he said he is very busy with other cases so he will not reply straight away.
I had to wait 2 weeks for a response that the car dealer refused to take the car back (which I knew about already that's why I wanted a help from FDM) . Every time when I send him some pictures or videos he was saying it's not enough proof to win the case with Ankenævn for Biler and when I asked him that if there's a date from the day it was done he replied you can easily manipulate it!
I send the advokat a video from my dashcamera with the different date's so it wasn't first time how the dealers mechanics treating the customers cars, with recorded laugh of mechanic because he hit the speed bump so hard, the advokat only replaid it's nothing major because the mechanic probably didn't damaged the suspension.
Another time I asked the advokat should I give the car to the car dealer to get it fixed or we will start the case with Ankenævn for Biler so if I will need to give the car to repair we will save some time. He just replied to wait and after like a week He told me to give the car to the car dealer.
So basically I have wasted 4 months just to find out that the car dealer don't want to take the car back, and I have a option to sell the car, fix it by myself or go to Ankenævn for Biler and start the case with them because FDM don't have any power to make the car dealer take the broken car back.
He could told me that at the very beginning because now I will need to wait another 4-5 months!!!!!!
I send some pictures to the advokat of the sponge between the panels as a proof that the car was after an accident and he assumed I did put it instead of ask if it was from the beginning.
The advokat is only answering some easy parts of the messages and if so he is replying the way which made me tell him that I feel like a bit discriminated because how this case is going and I think he get offended and straight replied that he will not reply to my emails anymore?! I Said it's my point of view because the car dealer is a member of fdm aswell but he doesn't want to help me I believe.....
How can I not feel like discriminated if all he done in 4 months is contacted the car dealer twice just to get the answer the car dealer don't want the car back, and all the time he was saying my Japanese car 9 years old is a very old car with high mileage.
In my life I had an older cars with twice mileage as my car now and didn't had that many problems with them!
Dear Fdm I'm waiting for a reply and maybe you should think about getting some better advokats which would actually do something to help the members win the case not to loose it!! :)
11 April 2019
Unprompted review
Reply from FDM
Dear Marek
I am sorry to hear about your experience with our legal advice.
Our advice department helps and advises many members each year, and that is why this FDM benefit is most often used as a member. It is therefore always in FDM's interest, that our members feel well helped on the way, and at the same time, can feel safe in the process with us, and I can only regret that it is not the experience you are left with.
Our advice department would like to have a dialogue with you about your case and experience.
Since, unfortunately, I do not know or have access to your case, nor can i handle the case from trust pilot, you must instead contact our legal advice at 70133040 - then they will naturally look into the matter with you.
I am sorry again, for your experience with our advice, and hope that this time we will give you a better experience.
I wish you a good weekend
Sincerely
Stine - FDM
Full of spam.
6 February 2019
Unprompted review
Reply from FDM
Dear Belinda
Unfortunately i am not aware of in which connection you are experiencing spam, and of course we are sad, if it is the experience you have from FDM.
If you want to deepen your experience in more detail, in what context you have had this experience, then we would love to hear from you. You can write to us at fdm@fdm.dk.
I wish you a good day
Yours sincerely
Stine - FDM
update for my very bad experience in 25.12.18 with fdm vejhjælp
An update of my last report of 25.11.18
Dear Stine from FDM
Thanks for your answer.
You can easily find me in your system because my email its registered in your system, anyway you can also find me from my car number AD36708 and also from my name.
By the way, in 26.12.18 i have spoke with a nice guy from FDM Vejhjælp. And he can see that i have been treated wrong from his colleague and he don't know why she didn't listen or attention that i have bought my membership in FDM with vejhjælp in 2013 its mean not same rules as now, its mean i have better coverage but unfortunately she didn't listen to me when i tried to explain to here.
Anyway, there is a bill i have paid for the taxi and the train and you should refund it with some good apologies for keeping me in the middle of the street in night with wind and cold weather and i was have a pain from the accident. Its really shame from you FDM.
Looking forward to hear from you.
Best regards
28 December 2018
Unprompted review
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