I ordered the wrong prescription, I phoned and Jitvan I do hope I got the right name, he was so professional and helpful told me to send them back and they would change my order, I got an email so qui... See more
Company replied
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Easy to order as website products & pricing is easily laid out. All very straightforward. I live in NI & as I had ordered early in the day, I still received my contacts the following morning. Superb... See more
Company replied
I’ve used FeelGood Contacts for over 5 years for regular supplies of Boston Simplus for my gas-permeable lenses. They are 100% reliable and the service is fantastic - the product turns up the next day... See more
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Feel good contacts provide a fabulous service. My options let me down with my contact lenses and I found these online 2 years ago and have used them ever since. I still get eye checks and if I have an... See more
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Company details
- #10 of 22 best companies in Contact lenses supplier
- #146 of 283 best companies in Fashion accessories shop
- #29 of 45 best companies in Glasses store
- #34 of 50 best companies in Sunglasses shop
About Feel Good Contacts
Written by the company
The UK’s Leading & Most Trusted Online Eye Care Retailer
Rated “Excellent” on Trustpilot with over 65k reviews, and awarded the Leading Online Eye Care Specialists 2025 by SME News, we are our customers #1st choice when it comes to affordable, high-quality eyewear. We believe in making eyecare affordable and accessible to all.
One-stop Shop
Whether you’re looking for contact lenses, solutions, glasses, sunglasses , prescription sunglasses, eye drops or travel eye essentials, we’ve got your back. Enjoy peace of mind with all your eye care needs in one place.
Next Day Delivery – FREE Over £59
Order in-stock contact lenses, solutions, sunglasses and eye care by 11:59pm for next day delivery. Plus, enjoy FREE delivery on orders above £59.
Competitive Prices and Discounts
Our contact lenses are up to 50% cheaper than the high street. With us you can also enjoy up to 70% OFF designer glasses and sunglasses. As an official distributor of leading brands, you can trust in the authenticity and quality of every product.
Refer a Friend
You and your friend will each get £5 OFF when you refer them to Feel Good Contacts. It’s a win-win because sharing really is caring!
Automate Your Orders
Save time and skip the hassle of re-entering your contact lens prescription each month. Just opt into Auto-Replenish and leave the rest to us. Your orders will be delivered automatically and as often as you choose. On top of that, you get 5% OFF every automated order!
Customer Service Team – 7 Days a Week
Our friendly customer service team is available 7 days a week to assist with any queries. You can contact us via Live Chat, WhatsApp, email (cs@feelgoodcontacts.com) or call us on 0800 458 2090.
Click & Collect
Need contact lenses the same day? Place your order online and collect it from our Wembley warehouse, following the instructions sent via email. We’re here to make your life easier.
Feel Good Contacts
Written by the company
- Free Delivery
- Shop over £59 to enjoy FREE delivery on contact lenses, solutions, glasses, sunglasses, prescription sunglasses and eye care.
- First Order Discount
- New to Feel Good Contacts? As a part of our welcome offer, you can get 10% OFF your first order.
- Mobile App
- Our convenient app is FREE to download and super easy to navigate. Download to order in just 3 simple steps.
- Price Match Guarantee
- If you find the same lenses elsewhere at a cheaper price, we’ll happily refund you the difference. All you need to do is call our customer service team.
- Refer a Friend
- Give and get £5 OFF when you refer a friend to us. It’s a win-win.
- Student, Graduate & Frontline Workers Discount
- We’re proud to offer exclusive discounts for students, graduates, teachers, frontline workers and more, helping you save on all your eye care needs.
Next Day UK Delivery
Order by 11:59pm for Next Day Delivery on in-stock items
We are committed in making it fast, easy and affordable to order your contact lenses online. Order by 11:59pm to enjoy Next Day Tracked service on items in stock.
Learn More
Contact info
6-7 Towers Business Park, Carey Way, HA9 0LQ, Wembley , United Kingdom
- 0800 458 2090
- cs@feelgoodcontacts.com
- www.feelgoodcontacts.com
4.6
Excellent
69k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Best company
I always use this service for nearly 8yrs now ands it’s always next day delivery and early morning too. The product is top quality!
26 June 2026
Reply from Feel Good Contacts
Hi Phil,
We’re so glad you had a positive experience with us!
Your feedback brightens our day and keeps us motivated.
Thank you for choosing Feel Good Contacts.
Kind regards,
Feel Good Contacts
Next day delivery from evening order
Next day delivery even from an early evening order. Competitive pricing and small surprise gift are a bonus.
25 June 2026
Reply from Feel Good Contacts
Hi Neil,
We’re so glad you had a positive experience with us!
Your feedback brightens our day and keeps us motivated.
Thank you for choosing Feel Good Contacts.
Kind regards,
Feel Good Contacts
I always find the staff very helpful
I always find the staff very helpful
They always checking everything through on my lens prescription
They are quick and efficient
Delivery is always quick and on time
26 June 2026
Unprompted review
Reply from Feel Good Contacts
Hi Janice,
We’re so glad you had a positive experience with us!
Your feedback brightens our day and keeps us motivated.
Thank you for choosing Feel Good Contacts.
Kind regards,
Feel Good Contacts
A Customer Focused Company
FeelGood Contacts can't praise their customer service more highly. They are highly focused on keeping their customers, they have a reactive team not only when things go well but also if there are problems. I have ordered lenses from them for some time with no problems but having recently had an issue I was really impressed by their willingness to resolve the issue and their friendly approach to this. A really strong team who unusually put the customer first.
15 May 2026
Reply from Feel Good Contacts
Hi Julie,
We’re so glad you had a positive experience with us!
Your feedback brightens our day and keeps us motivated.
Thank you for choosing Feel Good Contacts.
Kind regards,
Feel Good Contacts
Company resolved the delivery problem caused by Evri
UPDATE: after publishing this review I was promptly contacted by the company and they quickly resolved the problem. I got my lenses the next day, delivered by Royal Mail. Thank you!
I was lucky to get a tracking number and the order "shipped" straight away. However, despite it being "next day delivery" and allowing a couple more days to get the order to a collection point (not trusting Evri with home deliveries) it's been 5 days now with no updates. Evri is still "expecting it" and have been since 21/6. I trusted the "next day delivery" to have my lenses in time for the holidays but now I am cutting it close. Will I get them in time?
26 June 2026
Unprompted review
Reply from Feel Good Contacts
Dear Prisca ,
Thank you for your review.
We’re very sorry to hear about the issues you experienced with your order.
We completely understand how frustrating this must have been, and this is certainly not the standard of service we aim to provide.
In the meantime, we’d love the opportunity to make this right for you. We have reached out to you via email to address this matter promptly and ensure a resolution as quickly as possible.
Once again, please accept our sincerest apologies for any inconvenience caused.
Kind regards,
-Feel Good Contacts Team
Easy ordering & delivery is often next…
Easy ordering & delivery is often next day.
Great contact lenses at an affordable price.
Been using feel good contacts for years
25 June 2026
Reply from Feel Good Contacts
Hi Sue,
Thank you for such a lovely review!
Whether it's glasses, lenses, or sunnies—we're here to deliver great quality and service every time.
We’re grateful for your support!
Kind regards,
Feel Good Contacts
The man on the phone was very helpful
The man on the phone was very helpful, he sorted out my prescription and I order with him. I was lucky enough to receive a 5% discount which made the price even cheaper, and my lenses came the next day, I couldn't be happier. Thank you.
25 June 2026
Reply from Feel Good Contacts
Hi Diane,
We’re so glad you had a positive experience with us!
Your feedback brightens our day and keeps us motivated.
Thank you for choosing Feel Good Contacts.
Kind regards,
Feel Good Contacts
Super speedy delivery
Super speedy delivery, my order arrived within 16 hours - order placed online at 7pm, delivered before 11:30am the following morning. Very pleased with the service.
25 June 2026
Reply from Feel Good Contacts
Hi Carol,
We’re so glad you had a positive experience with us!
Your feedback brightens our day and keeps us motivated.
Thank you for choosing Feel Good Contacts.
Kind regards,
Feel Good Contacts
Amazing service
I ordered a pair of Tommy Hilfiger prescription glasses with magnetic clip on sunglasses on 22nd June 2026. They were advertised at a cheaper price than all other sites. To my surprise the glasses arrived on 25th June, perfectly packaged and with the correct prescription. Amazing service.
25 June 2026
Unprompted review
Reply from Feel Good Contacts
Hi Ross,
We’re so glad you had a positive experience with us!
Your feedback brightens our day and keeps us motivated.
Thank you for choosing Feel Good Contacts.
Kind regards,
Feel Good Contacts
Reply from Feel Good Contacts
Hi Elaine,
We’re so glad you had a positive experience with us!
Your feedback brightens our day and keeps us motivated.
Thank you for choosing Feel Good Contacts.
Kind regards,
Feel Good Contacts
Put in a pen that works!!
25 June 2026
Reply from Feel Good Contacts
Dear Customer,
Thank you for your feedback.
We're glad to hear you’re happy with our service. Your support means a lot to us, and we look forward to continuing to provide you with the same great experience in the future.
Please be assured that Feel Good Contacts highly values all of our customers’ feedback. We have taken your feedback and forwarded it to the respective team.
If there's anything else we can improve on, please do not hesitate to contact us on our phone number: 08004582090 or by sending an email to cs@feelgoodcontacts.com.
Kind regards,
-Feel Good Contacts Team-
Reply from Feel Good Contacts
Hi Terence,
We’re so glad you had a positive experience with us!
Your feedback brightens our day and keeps us motivated.
Thank you for choosing Feel Good Contacts.
Kind regards,
Feel Good Contacts
Reply from Feel Good Contacts
Dear Customer,
We’re so glad you had a positive experience with us!
Your feedback brightens our day and keeps us motivated.
Thank you for choosing Feel Good Contacts.
Kind regards,
Feel Good Contacts
Excellent delivery times and a great…
Excellent delivery times and a great choice of lenses
24 June 2026
Reply from Feel Good Contacts
Dear Customer,
We’re so glad you had a positive experience with us!
Your feedback brightens our day and keeps us motivated.
Thank you for choosing Feel Good Contacts.
Kind regards,
Feel Good Contacts
Reply from Feel Good Contacts
Hi John,
We’re so glad you had a positive experience with us!
Your feedback brightens our day and keeps us motivated.
Thank you for choosing Feel Good Contacts.
Kind regards,
Feel Good Contacts
Reply from Feel Good Contacts
Hi Patrick,
We’re so glad you had a positive experience with us!
Your feedback brightens our day and keeps us motivated.
Thank you for choosing Feel Good Contacts.
Kind regards,
Feel Good Contacts
Poor customer service
I changed the delivery address for my current order from feel good contactless but they made a mistake and put the postcode code of my registered address (London) with the new address (wales). I contacted them and they said Royal Mail would return the parcel to them. They would not send me a replacement (even though I need my contact lenses to see!) they expected me to wait at least 15 days for the parcel to be returned to them. Not sure how I am meant to be able to see for 15 days without contact lenses and I have been ordering from them for years. I would not recommend this company.
24 June 2026
Unprompted review
Reply from Feel Good Contacts
Dear Customer,
Thank you for your review.
We’re very sorry to hear about the issues you experienced with your order.
We completely understand how frustrating this must have been, and this is certainly not the standard of service we aim to provide.
We would like to investigate this further and resolve the matter as quickly as possible. Please kindly email us at cs@feelgoodcontacts.com with your registered details and a suitable contact number, and a member of our team will contact you directly to assist you.
Once again, please accept our sincere apologies for the inconvenience caused.
Kind regards,
Feel Good Contacts Team
Made multiple purchases from FGC now as…
Made multiple purchases from FGC now as my puppy keeps eating my tv glasses.
Service is top notch, app works perfectly, delivery is fast and the products are 100% as described.
My wife and I have ordered a couple of pairs of prescription glasses, sunglasses and as I say, the basic £30 glasses that the dog likes eating.
Thoroughly recommend. Great service and excellent value.
24 June 2026
Reply from Feel Good Contacts
Hi Brian,
Thank you for such a lovely review!
Whether it's glasses, lenses, or sunnies—we're here to deliver great quality and service every time.
We’re grateful for your support!
Kind regards,
Feel Good Contacts
The customer service here is absolutely amazing
The customer service here is absolutely excellent I have ordered the wrong prescription twice but they always amend straight away and fast as well. The delivery is also always fast. Would highly recommend. There’s also so many products to choose from.
24 June 2026
Unprompted review
Reply from Feel Good Contacts
Hi Esther,
We’re so glad you had a positive experience with us!
Your feedback brightens our day and keeps us motivated.
Thank you for choosing Feel Good Contacts.
Kind regards,
Feel Good Contacts
Contacts ordering!!
Easy to order as website products & pricing is easily laid out. All very straightforward. I live in NI & as I had ordered early in the day, I still received my contacts the following morning. Superb!
Previous orders have never been more than another day!
Very efficient!
22 June 2026
Reply from Feel Good Contacts
Hi Li,
We’re so glad you had a positive experience with us!
Your feedback brightens our day and keeps us motivated.
Thank you for choosing Feel Good Contacts.
Kind regards,
Feel Good Contacts
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