Hello Fidelity! I wanted life insurance on my child and I and I got exactly that! plus a fun conversation. All my questions were answered with detail and reasoning, everything went so smooth! I want t... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I may have been a little rushed with my purchase. Money is extremely tight right now. I like your policy better than any other I investigated. Hopefully within a short amount of time I will be able t... See more
Company replied
I have an amazing agent who is extremely informed and helpful in helping me choose which insurance policy would be best for me. He took the time help me understand the policy I was purchasing. I tha... See more
Company replied
Had a great experience cheap rates. Customer service was excellent. The man that talk to me explained everything to where I could understand everything very knowledgeable on his service. Can't say eno... See more
Company details
- Term Life Insurance Provider Company
- Funeral Insurance Company
- Insurance agency
- Insurance broker
- Insurance company
- Life Insurance Agency
About Fidelity Life Association
Written by the company
Fidelity Life is one of the few companies in the industry that focuses on assisting everyday Americans experience the peace-of-mind that comes with life insurance ownership. In fact, we were founded in 1896 for that express purpose.
At Fidelity Life, we understand the daily competing economic pressures experienced by many American families. As a result, using patented technology and innovative products, we concentrate all of our energy on offering policies that are valuable and affordable. The approach allows our customers to start fulfilling their basic needs for financial protection in order to:
- Maintain a family’s standard of living
- Pay ongoing family debts
- Fund children’s educations
- Pay for final expenses
- Leave the family a financial legacy
🏆 Fidelity Life Insurance named Forbes America's Best Insurance Company 2025!
Written by the company
- Forbes 2025
- We are proud to share that Fidelity Life Insurance has achieved a significant milestone by being recognized as Forbes America's Best Insurance Company in 2025. This prestigious acknowledgment underscores our commitment to excellence, innovation, and unwavering dedication to our clients.
- Top Places To Work 2025
- Fidelity Life is proud to be recognized as a Top Place to Work 2025 for the fourth year in a row! 🎉 This achievement reflects our commitment to fostering a supportive, innovative, and rewarding workplace where our employees can thrive. We’re grateful to our incredible team for making Fidelity Life a great place to grow, collaborate, and succeed.
Contact info
1350 E. Touhy Ave Suite 205W, 60018, Des Plaines, United States
- 800.369.3990
- service@fidelitylife.com
- www.fidelitylife.com
4.6
Excellent
2K reviews
Replied to 33% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent contact with person…
Excellent contact with person explaining available insurance( in terms of type, cost, billing etc).
4 June 2025
Reply from Fidelity Life Association
We're happy to hear that our team member provided excellent support by clearly explaining the insurance options, costs, and billing details to you. Thank you for your positive feedback!
Reply from Fidelity Life Association
Thank you for the feedback!
Reply from Fidelity Life Association
Thank you for the feedback!
The agents were helpful and…
The agents were helpful and communicative all through the process.
30 May 2025
Reply from Fidelity Life Association
Thank you for the feedback!
Reply from Fidelity Life Association
We regret the billing issues after cancellation. We will investigate and correct it. Thanks for letting us know about this situation.
The agent was very polite to my wife &…
The agent was very polite to my wife & I. Also very knowledgeable she was.
5 June 2025
Reply from Fidelity Life Association
We appreciate you taking the time to share your positive experience. We're happy to hear that the agent was polite and knowledgeable.
Don’t be afraid
Anthony made the screening for life insurance explainably easy, smooth, and comfortable. In addition, he provided clear understanding to the next steps needed as well as promptly responding to our questions.
28 May 2025
Unprompted review
Reply from Fidelity Life Association
We're happy to hear that the life insurance screening process was easy and comfortable for you. We appreciate your feedback regarding the clear explanations and prompt responses you received. Thank you!
My representative was courteous
My representative was courteous, helpful and answered all my questions. He was able to locate the best coverage for me. Great experience.
3 June 2025
Reply from Fidelity Life Association
We're happy to hear that the representative was helpful and answered your questions. We appreciate you sharing your great experience and are glad we could locate the best coverage for you.
Great experience
I had a great experience with Jacob! He was professional, courteous and ask me all of the questions needed for my Insurance needs! This was done quickly, within a 30 minute conversation I was covered. I recommend this company for your insurance needs.
1 June 2025
Reply from Fidelity Life Association
We're happy to hear that you had a great experience! We appreciate your kind words about the efficient and professional service you received. Thank you for recommending us!
Honesty secure happy indi
31 May 2025
Unprompted review
Reply from Fidelity Life Association
We're happy you had such a wonderful experience. Thank you for your positive feedback; it means a lot to us.
Payment method got messed up on your…
Payment method got messed up on your company's end from agent putting in wrong digit in bank account and we have had multiple letters and emails and have had to Make many phone calls to try to get it right.
26 April 2025
Reply from Fidelity Life Association
We understand your frustration with the payment issue. We sincerely apologize for the inconvenience caused by the error in the bank account details. We value your patience and persistence in trying to resolve this matter. We are committed to improving our processes to prevent such errors in the future.
Had no problems or issues getting the…
Had no problems or issues getting the policy. Everything was explained to me thurly.
27 April 2025
Reply from Fidelity Life Association
We appreciate you taking the time to share your positive experience. We're glad you found the process clear and straightforward.
Emily was extremely knowledgeable on…
Emily was extremely knowledgeable on the policy for me.
27 April 2025
Reply from Fidelity Life Association
We're so glad to hear that Emily was able to provide you with the information you needed. We strive to provide our customers with excellent service and appreciate your kind words.
Keeping policy prices affordable with…
Keeping policy prices affordable with easy approval process.
29 April 2025
Reply from Fidelity Life Association
Thank you for your kind words. We appreciate your feedback and are glad to hear that you found our policy prices affordable and our approval process easy.
Sales Rep was very friendly and…
Sales Rep was very friendly and patient.
He was precise in explaining everything ti me regarding the coverage I elected. He answered all my questions and concerns.
20 April 2025
Reply from Fidelity Life Association
We appreciate your kind words and are thrilled to hear about your positive experience. It's wonderful to know that our sales representative was able to provide you with the information and support you needed. We strive to ensure our customers feel confident and informed about their choices.
Trust worthy
Fair, knowledgeable about the product, no are twisting. Agent listened to my concerns and provided honest info.
27 April 2025
Reply from Fidelity Life Association
We appreciate your kind words and are glad you found our agent to be fair, knowledgeable, and honest. We strive to provide our customers with accurate information and excellent service.
I have not received a policy number so…
I have not received a policy number so I can’t register
27 April 2025
Reply from Fidelity Life Association
Hello-
I have emailed your policy number to your email. Please let me know if you need anything else!
Agent and Medical Representative.
I thought Mr o'toole was brief and to the point. He only responded with instructions and informative information. The doctor visit was effective, efficient and done professionally.
27 April 2025
Reply from Fidelity Life Association
We appreciate your feedback and are glad to hear that you found your visit with Mr. O'Toole to be effective, efficient, and professional. We strive to provide our patients with the best possible care, and we're pleased that you had a positive experience.
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