Always efficient with notifications, posting and safe packaging, always use a very reputable courier. I have purchased from First Class Watches. they established 2007 as a new company I purchased a wa... See more
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Review summary
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Great service and fast delivery. Soon after I ordered my watch the price on the web site was reduced, I emailed fcw and even though id paid they refunded me the difference between what I paid and the... See more
LONGINES Conquest Quartz (41mm) Black Dial / Stainless Steel Bracelet L37594586 Ordering was really straightforward, and the watch turned up in no TIME at all. I’m genuinely really pleased with i... See more
Have owned a couple of casio G Shock watches over quite a few years in the building trade, my last was a bit of a 'Triggers Broom' with a new bezel, strap and pins so I decided it was time for replace... See more
Company details
- #13 of 130 best companies in Watch shop
Information provided by various external sources
First Class Watches are fully brand authorised retailers of over 100 designer watch brands. We offer free first class delivery and a 30 day refund policy (extended during Christmas season) and you can make us an offer on most of our products. We take customer service very seriously so if there is anything we can do please don't hesitate to contact us! We have thousands of watches in stock for next day delivery from Maurice Lacroix, Raymond Weil, Junghans, Seiko, Citizen, Hugo Boss, Lacoste, Frederique Constant, Diesel, Casio, Rotary, and Calvin Klein as well as many more!
First Class Watches Details
Written by the company
- Authorised Watch Retailer
- We are an official retailer for all the brands on our website. This ensures your product is authentic and comes with the correct box as well as fully stamped (where applicable) and valid manufacturer guarantee.
- Free Delivery On All Orders
- We send all our orders insured and quick service as standard. Orders above £50 are sent with Royal Mail Tracked 24 (95% arrive next day) and orders below this are sent Royal Mail 48. Guaranteed next day delivery is also available for £3.95 and is included free of charge for all orders over £250. Express international delivery is available through the postal service or DHL at discounted rates.
- 30 Day Returns Policy (extended for Christmas gifts)
- We offer 30 days for you to return your item for refund or exchange. For Christmas we also extend our returns policy from October until January (terms apply, see website or contact us for details).
- Customer Service
- We pride ourselves on customer service. Reach us by phone, email and live chat.
Guaranteed authorised UK retailer with free UK delivery
100% authentic with official manufacturer's guarantee
As a high-street jeweller based in Kenilworth, Warwickshire we pride ourselves on providing high level customer service, genuine products and a great selection. Buy with confidence from an official UK retailer of more than 100 watch and jewellery brands.
Contact info
9 Warwick Road, CV8 1HD, Kenilworth, United Kingdom
- 01926 298499
- info@firstclasswatches.co.uk
- www.firstclasswatches.co.uk
4.9
Excellent
18k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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User friendly website
User friendly website. Had to call them to ask a few questions before my final order, the gentleman who spoke to me was friendly, helpful and knowledgeable. Would definitely recommend them.
26 May 2026
Watch delivered as arranged and on…
Watch delivered as arranged and on time. Happy with the service and the watch is exactly what I wanted.
4 June 2026
Excellent buying experience
I think this is the third time I've used first class watches and I can honestly say all experiences have been top notch. So if you have found a watch you like and its from first class watches, I can honestly recommend you can shop here with confidence
6 June 2026
Faultless service
Faultless service. Ordered watch 3pm Friday, delivered 10.30am Saturday (standard/free delivery). Best price I could find for the watch too.
5 June 2026
First Class Watches 👍
Easy to deal with First Class Watches.
Ordered a Garmin titanium watch strap.
Best price around.
Will be ordering a leather one soon.
Spot on.
Stephen
3 June 2026
Really quick and efficient
Really quick and efficient - helped me extend my Longines strap with minimal fuss!
6 January 2026
The best customer service imaginable-…
The best customer service imaginable- quick delivery and helpful with an exchange which they had no obligation to offer. Highly recommended
5 June 2026
Great service
Great service. Ordered 1 day and on my wrist the next day. As described and good price
4 June 2026
Very happy indeed
Absolutely delighted with the whole experience. Very quick delivery and very useful tracking. Best of all a really good watch.
3 June 2026
Great selection of quality watches
Great selection of quality watches, the watch I wanted had just come out and had a discount online so I couldn’t resist ! And got a large voucher for money off next purchase! Dispatched watch quickly, won’t hesitate to use again !
3 June 2026
Excellent service and delivery options
Excellent service and delivery options. Great item and fits well
3 June 2026
A positive shopping experience
I had a really positive shopping experience. I had great customer service when messaging with a question and the same after the purchase. The price was very competitive and the delivery extremely quickly. I would definitely buy from here again.
4 June 2026
First Class in More Than Name
First class in all aspects of product and service. They have an excellent selection of watches and jewellery to suit all pockets and tastes. Highly recommended, together with a reliable delivery service make First Class Watches the superior retailer,
3 June 2026
Great service central to this business
Liam is the man in charge who runs a fabulous business with customers central to everything they do.
Bought a Rado all white ceramic "Square Open Heart Rainbow" and am absolutely delighted with it and the service from the physical shop. Bought a fab Seiko Pressage Mokingbird a few months ago which is one of my 2026 favourites.
16 June 2026
Unprompted review
Great price and prompt delivery
Great price and prompt delivery , even adjusted the bracelet .
Love it !
3 June 2026
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