Always efficient with notifications, posting and safe packaging, always use a very reputable courier. I have purchased from First Class Watches. they established 2007 as a new company I purchased a wa... See more
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Company details
- #13 of 130 best companies in Watch shop
Information provided by various external sources
First Class Watches are fully brand authorised retailers of over 100 designer watch brands. We offer free first class delivery and a 30 day refund policy (extended during Christmas season) and you can make us an offer on most of our products. We take customer service very seriously so if there is anything we can do please don't hesitate to contact us! We have thousands of watches in stock for next day delivery from Maurice Lacroix, Raymond Weil, Junghans, Seiko, Citizen, Hugo Boss, Lacoste, Frederique Constant, Diesel, Casio, Rotary, and Calvin Klein as well as many more!
First Class Watches Details
Written by the company

- Authorised Watch Retailer
- We are an official retailer for all the brands on our website. This ensures your product is authentic and comes with the correct box as well as fully stamped (where applicable) and valid manufacturer guarantee.
- Free Delivery On All Orders
- We send all our orders insured and quick service as standard. Orders above £50 are sent with Royal Mail Tracked 24 (95% arrive next day) and orders below this are sent Royal Mail 48. Guaranteed next day delivery is also available for £3.95 and is included free of charge for all orders over £250. Express international delivery is available through the postal service or DHL at discounted rates.
- 30 Day Returns Policy (extended for Christmas gifts)
- We offer 30 days for you to return your item for refund or exchange. For Christmas we also extend our returns policy from October until January (terms apply, see website or contact us for details).
- Customer Service
- We pride ourselves on customer service. Reach us by phone, email and live chat.
Guaranteed authorised UK retailer with free UK delivery
100% authentic with official manufacturer's guarantee
Contact info
9 Warwick Road, CV8 1HD, Kenilworth, United Kingdom
- 01926 298499
- info@firstclasswatches.co.uk
- www.firstclasswatches.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great customer service and reply fast…
Great customer service and reply fast and reliable delivery. Was unsure at first but will definitely be buying from them again!
Great service
Great service, excellent communication about status of order and earlier delivery than expected of a watch in short supply and not expected for another two months. Very pleased.
Simply Marvelous
Marvelous. Managed to get me a very much on-demand watch at a great price.
Would like to say that I won't use again, but almost certainly will when I'm saving to the collection.
I purchased a watch which arrived…
I purchased a watch which arrived quickly. I tried it on and did not like it so I returned it immediately. I received a response the next day and got a full refund the next day! I would recommend the firm to anyone!
Arrived within 2 days
Arrived within 2 days , super quick delivery. All as expected with watch, good size for smaller wrists. Nice clear face & lightweight
Well packed and delivered on ti me.
Well packed and delivered on ti me.
Very pleased with the watch, as described.
Fantastic service and delivery
Fantastic service and delivery. Easy to use website and fairly priced.
Great service and experience
Great service.
Bit of a different review here, I purchased a watch - best price around - cheaper than ebay opened returns even!
I purchased it for an exact replacement as my daughter had lost the original watch 9 months ago... then you guessed it she found the original!
I contacted them to return, she hadn't worn the new one and they were very helpful - even paid the return postage which was 24hours! Same day they received it back they refunded.
Now this is a business lesson for all out there, yes I have at this moment in time cost this business money for zero gain. But where do I go for the next watch I purchase - you guessed it!
Great work!
Fast next day turnaround
Fast next day turnaround, looking forward to picking my next watch with them.
Excellent Service
Excellent Service, Excellent Items. I will certainly be buying from them again. Fully Recommended.
Will use again
Easy to use website, great price for the product I chose. Delivery was quick and on time and the packaging was perfect.
Excellent service nice watch
*Slightly larger display + stiffer buttons.
*Would have liked a slightly larger display although contrast is very good in most lights.
*Buttons are too soft-touch:
I thought there was a fault when the carefully set up time - date etc changed. I had inadvertently pressed the "Dual ~Time" button.
Could the 2nd Time be set by a more deliberate longer press: e.g.: 5 Seconds?
Birthday present for my wife
Wanted to get a nice watch for my wife's birthday. Saw the one I was interested in on First Class Watches..at a much better price than elsewhere..so took the plunge and purchased. Paid the little extra for wrapping..which was great and done with care..arrived on time..not opened yet as not her birthday.
I have never ordered before from first…
I have never ordered before from first class watches I got great service though out the delivery and the order thank you 100% will be back for more and I got a great offer with 10% off
Never ordered from FirstClassWatches…
Never ordered from FirstClassWatches before but was very pleased with the ease of ordering and the delivery service and the quality of the Watch that I ordered for my daughters birthday.
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