First Tech - Cedar Hills Reviews 

88
TrustScore 5 out of 5

4.8

2929 Southwest Cedar Hills Boulevard, 97005 Beaverton, OR, US


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Rated 5 out of 5 stars

I recently worked with Alana Tate, and I want to acknowledge how outstanding she was. She guided me through my questions with patience, offered empathy when I felt confused, and resolved each issue wi... See more

Rated 5 out of 5 stars

My experience was very good, indeed. The name of the lady whom I had the pleasure of communicating with is Michelle. Am sure she is unaware of it, but I have have spoken to her on the phone in... See more

Company replied

Rated 5 out of 5 stars

I have high praise and deep gratitude for Amir Poursafar at the Cedar Hills branch. It's my good fortune that he is guiding me through financial decisions. As a widow with no prior experience with f... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with Frank Lee!! I had initially made a quick pay payment on May 1st but I guess I transposed some numbers, not sure. I called and spoke with Frank with customer service, he s... See more

Company replied


Company details

  1. Federal Credit Union
  2. Car finance and loan company
  3. Credit union
  4. Financial Institution
  5. Financial Planner
  6. Mortgage Lender

About First Tech - Cedar Hills

Written by the company

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Not-for-profit, member-owned, and committed to your financial wellbeing.

First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.

Why choose First Tech?

  • One of the largest credit unions in the country
  • Money.com’s Best Credit Unions for three years running (2022-2024)
  • 2022 American Banker Best Customer Experience (4th in the nation)
  • A CNN Best Home Improvement Loan pick for fast funding (February 2024)
  • Best Health Savings Accounts by Forbes (February 2024)
  • Best Small Personal Loans for fast funding by CNN (February 2024)
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Convenience

Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.

Innovation

First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.

Advocacy

As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.

Service

Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.

Security

First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.

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About us
Community commitment
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Contact info

  • 2929 Southwest Cedar Hills Boulevard, 97005, Beaverton, OR, United States

  • +1 855-855-8805

4.8

Excellent

TrustScore 5 out of 5

88 reviews

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4.8

All reviews

(88)

4,215 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Friendly, very patient and professional. You helped make my Friday 13th a great day 😂. Thank you so much.

13 March 2026
Unprompted review
First Tech - Cedar Hills logo

Reply from First Tech - Cedar Hills

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Rated 5 out of 5 stars

I had several issues that I needed help…

I had several issues that I needed help with today and the First Tech representative Cara Lamumba that I spoke with was able to help me with everything.

4 March 2026
Unprompted review
First Tech - Cedar Hills logo

Reply from First Tech - Cedar Hills

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Previous experience submit this kind…

Previous experience submit this kind financial review, but I have to said CAREN take my phone call and was super friendly and helpful.

26 February 2026
Unprompted review
First Tech - Cedar Hills logo

Reply from First Tech - Cedar Hills

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Shelley really went above and beyond to…

Shelley really went above and beyond to explain, advise and was a delight to have a conversation with. It’s so nice to have someone behaving with genuine kindness and respect while helping clear up an issue with my debit card. I also really appreciated how she let me know ways to improve my banking experience and I plan to take the advice as soon as I am able to. Shelley is a shining example of flawless customer service.

17 February 2026
Unprompted review
First Tech - Cedar Hills logo

Reply from First Tech - Cedar Hills

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Kay Murray at Cedar hills location was…

Kay Murray at Cedar hills location was very helpful with my banking questions. She is friendly too!

13 February 2026
Unprompted review
First Tech - Cedar Hills logo

Reply from First Tech - Cedar Hills

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Scott who quickly communicated his…

Scott who quickly communicated his solution for my request.

12 February 2026
Unprompted review
First Tech - Cedar Hills logo

Reply from First Tech - Cedar Hills

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Scot Taylor was very patient and helpful

Scot Taylor was very patient and helpful

12 February 2026
Unprompted review
First Tech - Cedar Hills logo

Reply from First Tech - Cedar Hills

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Very professional

Very professional

1 February 2026
First Tech - Cedar Hills logo

Reply from First Tech - Cedar Hills

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Thank you

I wanted to sincerely thank you for the outstanding service you provided Benny. I am very impressed by your professionalism, quick and clear communication. The process was opened my account that save me a lot of time! Awesome!

26 January 2026
Unprompted review
First Tech - Cedar Hills logo

Reply from First Tech - Cedar Hills

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

I make a call to my first tech bank…

I make a call to my first tech bank this morning, it was quick and no delay which makes me happy.

29 January 2026
Unprompted review
First Tech - Cedar Hills logo

Reply from First Tech - Cedar Hills

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Big Chai Tea is a hoot gave me great…

Big Chai Tea is a hoot gave me great information and fingers crossed 🤞 everything goes well 😊

27 January 2026
Unprompted review
First Tech - Cedar Hills logo

Reply from First Tech - Cedar Hills

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Benny Mirsan

Benny Mirsan helped with a deposit, creating a new CD, and a small withdrawal. He’s a very personable and knowledgeable rep and sometimes (like that day) is available without an appointment. He has also been reliably available for at least 2 years now - it’s wonderful to have consistency and continuity.

21 January 2026
Unprompted review
First Tech - Cedar Hills logo

Reply from First Tech - Cedar Hills

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Very professional

Very professional, supportive and always clear communication.

14 January 2026
Unprompted review
First Tech - Cedar Hills logo

Reply from First Tech - Cedar Hills

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

The lady who helped me perform a wire…

The lady who helped me perform a wire transfer was of tremendous assistance and made the transaction occur after I failed trying it on my own online.

2 January 2026
Unprompted review
First Tech - Cedar Hills logo

Reply from First Tech - Cedar Hills

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

AJ Huy is an exceptional representative…

AJ Huy is an exceptional representative and you are fortunate to have him work with you. He has always treated us with respect and guided us through our financial journey with First Tech in a friendly and professional manner.

22 October 2025
Unprompted review
First Tech - Cedar Hills logo

Reply from First Tech - Cedar Hills

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Best Premier Representative I've worked with.

My husband and I have been banking with First Tech for almost 8 years now. During this time, I've worked with several Premier Financial Representatives. I've been working with Christopher J Ray for the past four months and he has been far and away the best because 1) whenever I've called or written him for help he has gotten right back to me 2) he gets working on the issue promptly and has an answer or solution within the day (or even the hour) AND 3) he is fun to talk to.

29 December 2025
Unprompted review
First Tech - Cedar Hills logo

Reply from First Tech - Cedar Hills

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

I have had a auto loan with First Tech…

I have had a auto loan with First Tech since 2021. I've always been treated with respect and kindness...like I really mattered. I called yesterday asking for a 10 day payoff for my credit union as we need to refinance our truck. The representative attempted to email the info a few times but it wouldn't come through. I repeated my email address to confirm but it still didn't come through. I was referred to call my Credit Union suggesting that they contact First Tech. ( for some reason that wasnt possible)We dldecided I would try today. I called thus morning and spoke to Marissa Ac and she took the time to find that my email address was entered incorrectly...Marissa's patience, kindness and professionalism is rarely encountered these days. What a gem you have in this employee. If we ever finance another vehicle I will truly ask if funding with First Tech is possible. Thank you again and may God bless you all greatly this coming year.

19 December 2025
Unprompted review
First Tech - Cedar Hills logo

Reply from First Tech - Cedar Hills

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Yolanda Rodriguez Silva

The representative who assisted me did an excellent job in helping me log into my account after I experienced some unusual computer difficulties. In my opinion, she went above and beyond in performing her duties.

17 December 2025
Unprompted review
First Tech - Cedar Hills logo

Reply from First Tech - Cedar Hills

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Shivani Maratha at the beaverton OR…

Shivani Maratha at the beaverton OR helped us move accounts to our trust. She explained things clearly and took care we understood every thing

16 December 2025
Unprompted review
First Tech - Cedar Hills logo

Reply from First Tech - Cedar Hills

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

First experience with First Tech Federal Credit Union

First time opening an account at First Tech Federal Credit Union and all went very smoothly. I was treated well by the representative and the process took a while, but I had constant communication from rep and all was taken care of with the utmost care. Very pleasant environment and friendly, helpful workers.

3 December 2025
Unprompted review
First Tech - Cedar Hills logo

Reply from First Tech - Cedar Hills

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

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