I had a great experience with Frank Lee!! I had initially made a quick pay payment on May 1st but I guess I transposed some numbers, not sure. I called and spoke with Frank with customer service, he s... See more
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Location
Switch location2929 Southwest Cedar Hills Boulevard, 97005 Beaverton, OR, US
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I spoke with Erin Devine twice when having to deal with my hacked bank account. He was understanding and consoling, which is what a person needs after such an incident. You are incredibly fortunate to... See more
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I have high praise and deep gratitude for Amir Poursafar at the Cedar Hills branch. It's my good fortune that he is guiding me through financial decisions. As a widow with no prior experience with f... See more
Company replied
The fact that all bankers were experienced enough to be able to walk me through and set up my new banking ID's . I appreciate their experience and kindness throughout the process.
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Company details
- Federal Credit Union
- Car finance and loan company
- Credit union
- Financial Institution
- Financial Planner
- Mortgage Lender
About First Tech - Cedar Hills
Written by the company
Not-for-profit, member-owned, and committed to your financial wellbeing.
First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.
Why choose First Tech?
- One of the largest credit unions in the country
- Money.com’s Best Credit Unions for three years running (2022-2024)
- 2022 American Banker Best Customer Experience (4th in the nation)
- A CNN Best Home Improvement Loan pick for fast funding (February 2024)
- Best Health Savings Accounts by Forbes (February 2024)
- Best Small Personal Loans for fast funding by CNN (February 2024)
Convenience
Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.
Innovation
First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.
Advocacy
As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.
Service
Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.
Security
First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.
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About us
Community commitment
Contact
Contact info
2929 Southwest Cedar Hills Boulevard, 97005, Beaverton, OR, United States
- +1 855-855-8805
4.8
Excellent
83 reviews
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Brian provided excellent customer…
Brian provided excellent customer service. He was professional and prompt. First Tech has the best customer service hands down.
31 October 2025
Unprompted review
Reply from First Tech - Cedar Hills
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Very thorough
Very thorough. They understand that I am blind, and I can't use the web-site. Very helpful attitude.
6 October 2025
Unprompted review
Reply from First Tech - Cedar Hills
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Reply from First Tech - Cedar Hills
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Working with First Tech has been great
Working with First Tech has been great!
We have instigated contact over the phone, via email, and in person. All of our 'meetings' have been courteous, prompt, and informative. We have been thankful for their expertise, that will maximize our savings/checking/banking plans. We have been fortunate enough to have been working with Benny Mirsan, who has been knowledgeable, professional, and yet personable.
20 October 2024
Unprompted review
Reply from First Tech - Cedar Hills
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Kimberly was very kind and did a very…
Kimberly was very kind and did a very good job, thank you!
17 October 2025
Unprompted review
Reply from First Tech - Cedar Hills
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
My debit card was used without my…
My debit card was used without my consent and Lee made the switch to new card painless
17 October 2025
Unprompted review
Reply from First Tech - Cedar Hills
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Kim was very helpful today getting me a…
Kim was very helpful today getting me a new card
14 October 2025
Unprompted review
Reply from First Tech - Cedar Hills
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Computer Glitch
Excellent customer service by addressing a computer glitch to my Choice Rewards credit card - not transferring payment. Rep went the extra mile to update my checking accounts and discuss my overdraft protection. Rep was excellent.
22 September 2025
Unprompted review
Reply from First Tech - Cedar Hills
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Amazing customer service
We received great help from Benny Mirsan.
Big thanks for the great customer service-it really smoothed things out. Benny’s knowledge made a difference; he answered all of our questions effortlessly. My husband and I are very impressed.
15 September 2025
Unprompted review
Reply from First Tech - Cedar Hills
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
I have high praise and deep gratitude…
I have high praise and deep gratitude for Amir Poursafar at the Cedar Hills branch. It's my good fortune that he is guiding me through financial decisions. As a widow with no prior experience with financial oversight, I was quite illiterate about banking. He has a very professional yet warm friendliness that put me at ease. He's knowledgeable and patient and thorough. I feel a genuine trust in his advice. Thank you Amir.
11 September 2025
Unprompted review
Reply from First Tech - Cedar Hills
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
First US bank account
Mitzi Barahona was a great help in creating my first account. She made sure I felt welcome and explained everything very well. Thanks to First Tech Federal Credit Union I will soon be arranging my first US payments.
25 August 2025
Unprompted review
Reply from First Tech - Cedar Hills
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
my faith is restored with first Tech
I appreciate Nathan at the Cedar Hills Beaverton branch helping me out and actually getting me a physical card within 10 minutes. This is how it should’ve been at the Nimbus branch in Beaverton, which I was not too thrilled about, but Nathan has renewed my faith in first tech and I appreciate him so now I am able to actually have a card instead of waiting Like I was told at the other branch which I will not go back to anymore so thank you Mr. Nathan
5 September 2025
Unprompted review
Reply from First Tech - Cedar Hills
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Chi was friendly and fun to talk to
Chi was friendly and fun to talk to. He was very knowledgeable and explained benefits I didn't realize I had.
26 August 2025
Unprompted review
Reply from First Tech - Cedar Hills
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
I would give an all 5 stars to…
I would give an all 5 stars to (Stephanie?) the tech support I spoke to, who was very professional and friendly, taking her time to walk me through each step to set up online external transfer, which is a bit complicate for seniors. I very much appreciate the help and time she took to explain and guide me through the process. Thank you
Nora
26 August 2025
Unprompted review
Reply from First Tech - Cedar Hills
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Great customer care and problem solving!
22 August 2025
Unprompted review
Excellent service
Nelson was very helpful answering my questions promptly and clearly. I have always gotten great service over the phone from First Tech!
20 August 2025
Unprompted review
Reply from First Tech - Cedar Hills
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Timely Response …
I was able to get my questions answered in a timely manner with a resolution. Thank you for your professionalism!
13 August 2025
Unprompted review
Reply from First Tech - Cedar Hills
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Chas is absolutely the best customer…
Chas is absolutely the best customer service rep I've ever experienced at First Tech. I have been with First Tech before it was First Tech so about 60 years.
6 August 2025
Unprompted review
Reply from First Tech - Cedar Hills
Thanks for being a part of the First Tech community, Rick!
Lee Flores was very helpful
Lee Flores was very helpful. My aunt had assigned me as her POA and he did great walking me through the process.
5 August 2025
Unprompted review
Reply from First Tech - Cedar Hills
That’s what we love to hear!
Jams & Lee at Cedar Hills are excellent!
I’ve been in twice to the Cedar Hills branch now & have gotten excellent help each time. Jams and Lee have both helped me on separate occasions and they’re both wonderful! Thank you for making banking less stressful. I only wish the branch was closer to my home!
31 July 2025
Unprompted review
Reply from First Tech - Cedar Hills
We’ll be sure to pass this along! Jams and Lee will be thrilled to hear your kind words.
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