First Tech - Cornell Road Reviews 

227
•
TrustScore 5 out of 5

4.9

5860 Northeast Cornell Road, 97124 Hillsboro, OR, US

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Rated 5 out of 5 stars

I received a call stating my account had been compromised, I got a bad feeling, so I hung up and called 1st Tech. I spoke to Evelyn Castellanos and she was able to confirm that my account was ok, but... See more

Rated 5 out of 5 stars

Sunjay helped to clarify why transfer by me wasn’t working for $387.00 when two other large deposits were successful transfer by me. Dug deep for answers, I have already submitted form to change depos... See more

Rated 5 out of 5 stars

Drew Peters made my experience so helpful. I kid you not, he was able to answer my questions and give me a clearer understanding on improving my account. A+ in my opinion. Debbie

Rated 5 out of 5 stars

Alyssa was very helpful in explaining my options for a personal loan. She didn't rush me to make a decision to apply. She was very personal and professional.


Company details

  1. Federal Credit Union
  2. also in
  3. Car finance and loan company
  4. Credit union
  5. Financial Institution
  6. Financial Planner
  7. Mortgage Lender

About First Tech - Cornell Road

Written by the company

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Not-for-profit, member-owned, and committed to your financial wellbeing.

First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.

Why choose First Tech?

  • One of the largest credit unions in the country
  • Money.com’s Best Credit Unions for three years running (2022-2024)
  • 2022 American Banker Best Customer Experience (4th in the nation)
  • A CNN Best Home Improvement Loan pick for fast funding (February 2024)
  • Best Health Savings Accounts by Forbes (February 2024)
  • Best Small Personal Loans for fast funding by CNN (February 2024)
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Convenience

Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.

Innovation

First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.

Advocacy

As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.

Service

Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.

Security

First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.

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About us
Community commitment
Contact
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Contact info

  • 5860 Northeast Cornell Road, 97124, Hillsboro, OR, United States

  • +1 855-855-8805

4.9

Excellent

TrustScore 5 out of 5

227 reviews

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4.9

All reviews

(227)

4,431 reviews in the last 12 months

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Rated 5 out of 5 stars

Sunjay helped to clarify why transfer…

Sunjay helped to clarify why transfer by me wasn’t working for $387.00 when two other large deposits were successful transfer by me. Dug deep for answers, I have already submitted form to change deposit to another account.

2 September 2026
Unprompted review
Rated 5 out of 5 stars

I received a call stating my account ...

I received a call stating my account had been compromised, I got a bad feeling, so I hung up and called 1st Tech. I spoke to Evelyn Castellanos and she was able to confirm that my account was ok, but we canceled my debit card and a new one is being sent out. Evelyn was very helpful and understanding to my situation. She was concerned and was able to help me through the phone call. I really appreciate how 1st Tech takes care of its members.

26 August 2026
Unprompted review
Rated 5 out of 5 stars

Mike Colon

Mike Colon, CXC Senior Representative - Sales & Service was AWESOME!!
Listened very well of our situation and promptly resolved the issue for us. Super friendly and easy to work with, employees like him are reason why we've been long time members. Keep up the great work Mike :)

2 July 2026
Unprompted review
Rated 5 out of 5 stars

Cornell Road office is my go-to office

Cornell Road office has wonderfully competent office staff, especially Ms Bhadrapur, great layout (unlike the horrible new 185th office), and convenient parking, with no fast food restaurant’s cars blocking every access route.

8 August 2026
Unprompted review
Rated 5 out of 5 stars

Very pleased

Young lady I spoke with was very pleasant, knowledgeable, and thorough in explaining everything to me detail. Thank you !!

28 July 2026
Unprompted review
Rated 5 out of 5 stars

My family has been a 1st Tech family…

My family has been a 1st Tech family member since 1997, nearly 30 years!

Today I requested assistance with my Master Card charges. I was treated professionally, positive behavior, as a 'family' member, politely... he stayed on the telephone with me until my transaction was 100% successfully accomplished. Always a nice experience teaming with the best of the best!
Cheers!
Joe
Hillsboro, Oregon

27 July 2026
Unprompted review
Rated 5 out of 5 stars

Patient

Patient, friendly, knowledgeable. Did not feel rushed.

24 July 2026
Unprompted review
First Tech - Cornell Road logo

Reply from First Tech - Cornell Road

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

I had a really good time speaking with…

I had a really good time speaking with Anna she was very helpful I found out we have the same last name. She was so nice on the phone. She deserves a raise!

24 July 2026
Unprompted review
First Tech - Cornell Road logo

Reply from First Tech - Cornell Road

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

That treating customers nice is perfect 👌

U all as a company courteous kind people n helpful from the bottom of my heart ❤️ thank u again

22 July 2026
Unprompted review
First Tech - Cornell Road logo

Reply from First Tech - Cornell Road

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Jose Flores was a great communicator…

Jose Flores was a great communicator helped me with my account was very respectful and kind took the time to help and understand my problem and was amazing overall

22 July 2026
Unprompted review
First Tech - Cornell Road logo

Reply from First Tech - Cornell Road

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Rated 5 out of 5 stars

I had an excellent experience

I had an excellent experience. The representative exhibited thoughtfulness and patience, showcasing a comprehensive understanding of the products. Their assistance was exceptionally valuable, and I am entirely satisfied with the support received.

22 July 2026
Unprompted review
First Tech - Cornell Road logo

Reply from First Tech - Cornell Road

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Very nice experience with Ana

Very nice experience with Ana . He responded all my questions and I’m so satisfied

20 July 2026
Unprompted review
First Tech - Cornell Road logo

Reply from First Tech - Cornell Road

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

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