Shivani was so helpful in helping us set up new personal account Always found a way to troubleshoot Great multitasking So kind
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We went to Nimbus Branch to get a signature notarized. Shivani Merathe also helped us open an account and she printed some other necessary documents and checks. She was professional, courteous and a... See more
Company replied
I greatly enjoyed working with Shivani Marathe at First Tech. She was very personable, professional and easy to work with. She had several ideas related to my financial wellbeing (including car insura... See more
Company replied
Five star service all around. I have been with this bank for 20 years and I will never go anywhere else. Today’s visit I saw Shivani Maratha and Natalie Pollack. They helped me out with some insurance... See more
Company replied
Company details
- Federal Credit Union
- Car finance and loan company
- Credit union
- Financial Institution
- Financial Planner
- Mortgage Lender
About First Tech - Nimbus
Written by the company
Not-for-profit, member-owned, and committed to your financial wellbeing.
First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.
Why choose First Tech?
- One of the largest credit unions in the country
- Money.com’s Best Credit Unions for three years running (2022-2024)
- 2022 American Banker Best Customer Experience (4th in the nation)
- A CNN Best Home Improvement Loan pick for fast funding (February 2024)
- Best Health Savings Accounts by Forbes (February 2024)
- Best Small Personal Loans for fast funding by CNN (February 2024)
Convenience
Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.
Innovation
First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.
Advocacy
As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.
Service
Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.
Security
First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.
Make an appointment
About us
Community commitment
Contact
Contact info
8700 Southwest Nimbus Avenue, 97008, Beaverton, OR, United States
- +1 855-855-8805
4.8
Excellent
141 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Shivani and Natalie are awesome
Shivani and Natalie are awesome - very friendly and knowledgeable.
16 July 2026
Unprompted review
Reply from First Tech - Nimbus
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Shivani Marathe and Natalie Pollack
Shivani Marathe and Natalie Pollack - it was very fulfilling and helped with all possible things that I would have liked to accomplish.
9 July 2026
Unprompted review
Reply from First Tech - Nimbus
Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!
Shivani was so helpful in helping us…
Shivani was so helpful in helping us set up new personal account
Always found a way to troubleshoot
Great multitasking
So kind
8 July 2026
Unprompted review
Reply from First Tech - Nimbus
Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!
Reply from First Tech - Nimbus
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Travis certainly was super in…
Travis certainly was super in explaining
Everything to me knowing that this info is so new to me.Pat him on his back for his patience.I appreciate it.You know that I love First Technology…
29 June 2026
Unprompted review
Reply from First Tech - Nimbus
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Shivani helped me with new banking…
Shivani helped me with new banking options. She also has always been professional and a pleasure to work with.
2 June 2026
Unprompted review
Reply from First Tech - Nimbus
Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!
Jose was very helpful
Jose was very helpful. A pleasure to do business with.
25 June 2026
Unprompted review
Reply from First Tech - Nimbus
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Collins Moore had to do alot of work to…
Collins Moore had to do alot of work to change all my accounts because of fraud. He did an excellent job explanatory thing he had to do.
John Kowalczyk is
23 June 2026
Unprompted review
Reply from First Tech - Nimbus
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Five star service all around
Five star service all around. I have been with this bank for 20 years and I will never go anywhere else. Today’s visit I saw Shivani Maratha and Natalie Pollack. They helped me out with some insurance information and other things they sat down and talk to me and explained everything to me in great detail. I was so thankful for their help! I will never leave this bank. I’ve had nothing but the best service ever.
23 June 2026
Unprompted review
Reply from First Tech - Nimbus
We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!
Reply from First Tech - Nimbus
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Customer sevice is great
Although it would be nice to get rewards easier in the way of interest in instant access savings.
20 June 2026
Reply from First Tech - Nimbus
Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!
Shivani is super helpful
Shivani is very personable, patience, and knowledgeable in explaining setting a minor up for a debit card. She also offered to expedite the shipping for the new card for free in time for a trip.
12 June 2026
Unprompted review
Reply from First Tech - Nimbus
Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!
Jose was awesome!
Jose went out of his way to help me pay my rent on time. Thank you so much!
4 June 2026
Unprompted review
Reply from First Tech - Nimbus
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Not satisfied at all with the…
Not satisfied at all with the explanation of a unauthorized transaction from my checking account made by your institution.This has never happened since we set up auto pay.
4 June 2026
Unprompted review
Reply from First Tech - Nimbus
We’re sorry to hear about your experience, Joe. We appreciate your feedback and have shared it with our team.
This location has amazing customer service.
This location has amazing customer service. As a member since 1974, I will always only bank at First Tech. Any changes, questions or problems to solve, the staff is ready. Booking appointments is easy and their web site is too. Thanks to Collyn,Travis,Jose, Tommy and Richard in Investments. Penny
2 June 2026
Unprompted review
Reply from First Tech - Nimbus
We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!
Knowledgeable
Clean and friendly environment. Knowledgeable bank teller and very helpful.
28 May 2026
Unprompted review
Reply from First Tech - Nimbus
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Shivani Marathe does an excellent job!
Shivani Marathe does an excellent job!
26 May 2026
Unprompted review
Reply from First Tech - Nimbus
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
I greatly enjoyed working with Shivani…
I greatly enjoyed working with Shivani Marathe at First Tech. She was very personable, professional and easy to work with. She had several ideas related to my financial wellbeing (including car insurance) I would never have thought of. She will be my new banker for all my banking needs from now on.
22 May 2026
Unprompted review
Reply from First Tech - Nimbus
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Received great service
We went to Nimbus Branch to get a signature notarized. Shivani Merathe also helped us open an account and she printed some other necessary documents and checks. She was professional, courteous and a good listener. We were happy with her help.
18 May 2026
Unprompted review
Reply from First Tech - Nimbus
Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!
Great information and helpful
Great information and helpful, option, and good explanations
13 May 2026
Unprompted review
Reply from First Tech - Nimbus
Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.