First Tech - Nimbus Reviews 126

TrustScore 5 out of 5

4.8

8700 Southwest Nimbus Avenue, 97008 Beaverton, OR, US


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Rated 5 out of 5 stars

I greatly enjoyed working with Shivani Marathe at First Tech. She was very personable, professional and easy to work with. She had several ideas related to my financial wellbeing (including car insura... See more

Company replied

Rated 5 out of 5 stars

We went to Nimbus Branch to get a signature notarized. Shivani Merathe also helped us open an account and she printed some other necessary documents and checks. She was professional, courteous and a... See more

Company replied

Rated 5 out of 5 stars

Collin was so helpful! I was so nervous coming in to set up a savings account and he made me feel so much better. He even helped me out with additional information on all of the credit card options as... See more

Company replied

Rated 5 out of 5 stars

Met with Christopher Ray today and he was working with him and become a Premier member. He was teaching me where my money would make the most money for me. I don’t like banking on line in case someo... See more

Company replied


Company details

  1. Federal Credit Union
  2. Car finance and loan company
  3. Credit union
  4. Financial Institution
  5. Financial Planner
  6. Mortgage Lender

About First Tech - Nimbus

Written by the company

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Not-for-profit, member-owned, and committed to your financial wellbeing.

First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.

Why choose First Tech?

  • One of the largest credit unions in the country
  • Money.com’s Best Credit Unions for three years running (2022-2024)
  • 2022 American Banker Best Customer Experience (4th in the nation)
  • A CNN Best Home Improvement Loan pick for fast funding (February 2024)
  • Best Health Savings Accounts by Forbes (February 2024)
  • Best Small Personal Loans for fast funding by CNN (February 2024)
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Convenience

Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.

Innovation

First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.

Advocacy

As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.

Service

Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.

Security

First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.

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About us
Community commitment
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Contact info

  • 8700 Southwest Nimbus Avenue, 97008, Beaverton, OR, United States

  • +1 855-855-8805

4.8

Excellent

TrustScore 5 out of 5

126 reviews

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Rated 5 out of 5 stars

Shivani Marathe was great

Shivani Marathe was knowledgeable, patient, thorough and pleasant. Couldn’t have asked for a more helpful experience.

29 January 2026
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Shivani Marathe was thorough and…

Shivani Marathe was thorough and efficient while personal, calm and comforting.

27 January 2026
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Shivani Marathe was very helpful

Shivani Marathe was very helpful; patient and thorough. A pleasure to work with.

15 January 2026
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Ms. Shivani

Ms. Shivani Marathe is always very helpful and professional. My family always are happy and very satisfied with all her help that she gives us. We highly recommend her to anyone.

13 January 2026
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

great experience

Shivani made it very easy and pleasant to take care of my financial needs.

7 January 2026
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Kien is very knowledgeable about…

Kien is very knowledgeable about banking and the services. He offered services that I was not thinking about. He is very professional and customer oriented.

7 January 2026
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Had a great support from Shivani Marathe

I had an excellent experience working with Shivani Marathe, and I cannot recommend her enough. She is an exceptionally knowledgeable and sharp banking professional who made what could have been a complex financial process feel clear, structured, and manageable.

Shivani went above and beyond in helping me streamline my finances, resolve account-related issues, and identify smart ways to save money and improve my credit score. What truly stands out is her genuine care for her clients—she listens attentively, empathizes deeply, and builds trust effortlessly.

Her follow-up and ownership were outstanding. She stayed on top of every detail and remained fully engaged until my loan was successfully sanctioned on terms I was genuinely happy with. That level of dedication is rare.

I strongly recommend Shivani to anyone looking for a committed, results-driven financial professional and would be delighted to work with her again.

16 December 2025
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Top tier bank representatives there for you

I would like to thank Thomas for being able to help me and my brother speak with Kien, to help us open an account with First Tech. Kien was very helpful, and really thorough with what he was saying. A straight forward guy, who’s there to help out in a way I haven’t seen personally, thank you for your help! Would definitely recommend!

1 January 2026
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Worked with Kien today to resolve some…


Worked with Kien today to resolve some issues and consolidate debt. Gave me some really good ideas that I will follow up on in the future. Very personable and informative!

Marcia Leanna o

2 January 2026
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Kien was great

Kien was great! He was very patient!

31 December 2025
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 4 out of 5 stars

AJ's exceptional bedside demeanor

The demeanor, attitude and responsiveness of AJ, a rep at the Nimbus branch, was exceptional. He was knowledgeable and comforting, and once he was inserted into my family's banking difficulties, he worked admirably to help resolve them. He came out to a nursing home to help personally sort out issues, which was deeply appreciated.

I would have given 5 stars, but do want to point out that First Tech policies handicapped the initial response, which AJ then worked to resolve. My sister and I had both been working to deal with financial problems surrounding our father, who had been hospitalized and moved to a nursing home, and was also the victim of a catphishing scam. In brief, multiple staff would begin working with us, but then cut off all communications. I recognize they believed as a matter of policy they could only speak with my father directly, but the sudden absence of communication was disorienting and challenging, and caused significant delays in attempting to resolve some of the issues. Even simply responding to us to confirm they'd received our messages, but couldn't answer at the moment--and attempting to take more affirmative measures to get into contact with my father, if that was what was needed, would have gone a long way.

That said, overall, we were grateful for and appreciated the personal care, attention and assistance we ended up receiving.

18 December 2025
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Michelle Rice Is a miracle worker

Michelle Rice

30 December 2025
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

We had questions about new accounts and…

We had questions about new accounts and fixes needed. Darnell was great helped us resolve issues. Was very kind and helpful.

29 December 2025
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Shivani made the process very quick…

Shivani made the process very quick straightforward and was able to walk me through account set up and different products offered through First Tech.

29 December 2025
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

I met with Thomas Hess

I met with Thomas Hess. He was very thorough and made me aware of benefits I didn’t know I had. I’m glade I took the time to meet with him. Good job, Thomas. I appreciate your help.

27 December 2025
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Thomas was great

Thomas was great, help me a lot!

26 December 2025
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Shivani Marathe

Shivani Marathe
Friendly and detaile oriented. Helpful and patience.

26 December 2025
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Great experience at the Nimbus branch

We had a great experience at the Nimbus branch with Shivani Marathe! Very gentle approach, and a lot of helpful information. We appreciate her services and will definitely come back!

24 December 2025
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

I greatly appreciated Shivani’s great…

I greatly appreciated Shivani’s great customer service today. She was very personable and helpful.
Eileen Hendrickson-Moon

19 December 2025
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

First Tech Credit Union is #1.

Mr. Chai, you have been very helpful and knowledgeable helping me with my account. Customer service representatives like you inspired us every day. Thank you for being a part of First Tech Credit Union and I’m excited we are growing together. Thank you,
B.Johnson

15 December 2025
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

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