First Tech - Nimbus Reviews 126

TrustScore 5 out of 5

4.8

8700 Southwest Nimbus Avenue, 97008 Beaverton, OR, US


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Rated 5 out of 5 stars

I greatly enjoyed working with Shivani Marathe at First Tech. She was very personable, professional and easy to work with. She had several ideas related to my financial wellbeing (including car insura... See more

Company replied

Rated 5 out of 5 stars

We went to Nimbus Branch to get a signature notarized. Shivani Merathe also helped us open an account and she printed some other necessary documents and checks. She was professional, courteous and a... See more

Company replied

Rated 5 out of 5 stars

Collin was so helpful! I was so nervous coming in to set up a savings account and he made me feel so much better. He even helped me out with additional information on all of the credit card options as... See more

Company replied

Rated 5 out of 5 stars

Met with Christopher Ray today and he was working with him and become a Premier member. He was teaching me where my money would make the most money for me. I don’t like banking on line in case someo... See more

Company replied


Company details

  1. Federal Credit Union
  2. Car finance and loan company
  3. Credit union
  4. Financial Institution
  5. Financial Planner
  6. Mortgage Lender

About First Tech - Nimbus

Written by the company

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Not-for-profit, member-owned, and committed to your financial wellbeing.

First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.

Why choose First Tech?

  • One of the largest credit unions in the country
  • Money.com’s Best Credit Unions for three years running (2022-2024)
  • 2022 American Banker Best Customer Experience (4th in the nation)
  • A CNN Best Home Improvement Loan pick for fast funding (February 2024)
  • Best Health Savings Accounts by Forbes (February 2024)
  • Best Small Personal Loans for fast funding by CNN (February 2024)
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Convenience

Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.

Innovation

First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.

Advocacy

As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.

Service

Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.

Security

First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.

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About us
Community commitment
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Contact info

  • 8700 Southwest Nimbus Avenue, 97008, Beaverton, OR, United States

  • +1 855-855-8805

4.8

Excellent

TrustScore 5 out of 5

126 reviews

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Rated 5 out of 5 stars

Ken is helpful.

26 September 2025
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Thomas was great to to work with

Thomas was great to to work with, He answered all our questions and was very detailed when explaining all the options available to us. Great job on his part!

26 September 2025
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

It’s Jose Camarillo was fantastic

It’s Jose Camarillo was fantastic! He helped us get our accounts updated and on the rewards checking and savings. Very knowledgable and helpful !

19 September 2025
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

ShivaniMarathe at First Tech is so kind…

ShivaniMarathe at First Tech is so kind and professional. She double checks everything to assure my husband and I are receiving every benefit our accounts can give us. She is efficient and thorough in every aspect. We came in for one small issue and are leaving with upgrades we needed and a great deal of helpful information.

18 September 2025
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Jose was amazing!

13 September 2025
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Kien n

Kien n. Thank you for your outstanding help and knowledge today

12 September 2025
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

The helpfulness and quick response

The helpfulness and quick response. It made it easy for me to stay home and still have the banking happening!

3 September 2025
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

It was great Collin Moore helped me…

It was great Collin Moore helped me with all the information that I need it.

10 September 2025
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Tommy Nguyen is a great First Tech…

Tommy Nguyen is a great First Tech employee. He is easy to work with and always goes out of his way to give us excellent customer support. He even gives us coffee any time we have an appointment with him. He also shows excellent attention to detail.

9 September 2025
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Fraud help

Kien Nguyen was able to heip resolve fraud issues with my accounts. He was most informative with his explanations, and patient with me. Many thanks to Kien!

10 September 2025
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Shivani Marathe

Shivani Marathe
Help us with our CD opening. Also helped us with trust and notary. We was very helpful patient and explained everything I deal. We really appreciate her help.
Geetha

5 September 2025
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Shivani is the most professional banker…

Shivani is the most professional banker I have ever worked with. She is very knowledgeable and besides that she is a very good salesperson. For example I had a larger amount of money coming in, she made me aware of the higher perks available if I had $250K in the bank right away. It would be a huge loss if you lost her, so please make sure you pay her enough to keep her. The branch on Nimbus badly needs her.

29 August 2025
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 1 out of 5 stars

Was told they didn’t have time today to get me a new card…

There was a fraudulent charge on my account that I noticed this morning so I called had my debit card closed was told it would take about two weeks to get a new one in the mail which is about right with most companies so I decided to drive down to my branch only to be told they didn’t have time to do that today and I would have to come back tomorrow which I don’t have time to do. At Onpoint I have a checking and savings account and something like this happened a few months ago and I was able to get a new card in five minutes and they were pretty busy. This is unacceptable.

2 September 2025
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

Bryan, we wish your experience could have been better and appreciate you taking the time to share it. If you email socialreviews@firsttechfed.com with your contact info and a summary of the issue, we can review and follow up with you about your specific experience. Thank you!

Rated 5 out of 5 stars

Shivani's Excellent Customer Service

We made an appointment with Shivani Marathe for assistance with wiring money internationally. Our past experience with this process has not always been pleasant. Shivani has consistently exceeded our expectations, successfully accomplishing this request each time. She has been extremely helpful by demonstrating her knowledge and understanding of this process. She is very customer oriented often suggesting additional services and ways that will benefit our continued investment with First Tech Credit Union. Because of her suggestions we ended up investing in another CD--excellent customer service.

29 August 2025
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

AJ was a very informative first tech…

AJ was a very informative first tech financial person to help us with sound insights to help us with financial decisions to consider

25 August 2025
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Love my Premiere Contact at First Tech

Always enjoying chatting and getting information from A.J. He is always friendly, professional, honest. He answers my questions, lays out all options and makes sure my choices are implemented correctly.

25 August 2025
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

A Good Experience

Shivani Marathe was knowledgeable and helpful and explained everything to us that we needed to know regarding our certificate.

25 August 2025
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Collin patiently give me information…

Collin patiently give me information and follow up my request promptly.

25 August 2025
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Account Services

Shivani Marathe was very helpful not only with our initial appointment but in making sure we maximized First Tech benefits available to us. She was very friendly and informative.

20 August 2025
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Great Experience

Shivani was very friendly and helped me with all my banking needs.

16 August 2025
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

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