First Tech - Premier Rewards Banking Reviews 

265
TrustScore 5 out of 5

5.0

Northeast Dawson Creek Drive 5100, 97124 Hillsboro, Oregon, US


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Rated 5 out of 5 stars

I called Hong Vo, San Jose, CA branch employee, on July 24, 2026. I had a need to transfer funds to my checking account at a different banking facility. As I am elderly, and drive very little, Hong... See more

Company replied

Rated 5 out of 5 stars

Upgrading to Premier Rewards Banking has made keeping on top of my many accounts much easier. Amber Fish has made it possible to ladder multiple share certificates and obtain the best interest rates.... See more

Company replied

Rated 5 out of 5 stars

Hashim has been very helpful in answering all my questions and promptly following up on them. He goes above and beyond in providing help when I need it. I also really appreciate that he is proactive i... See more

Company replied

Rated 5 out of 5 stars

Emilee Gutierrez has been my First Tech Premier Program agent for many years. She has never let me down. I have complete trust in her ability to serve my best interests. Her level of service is extrao... See more

Company replied


Company details

  1. Federal Credit Union
  2. Car finance and loan company
  3. Credit union
  4. Financial Institution
  5. Financial Planner
  6. Mortgage Lender

About First Tech - Premier Rewards Banking

Written by the company

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Not-for-profit, member-owned, and committed to your financial wellbeing.

First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.

Why choose First Tech?

  • One of the largest credit unions in the country
  • Money.com’s Best Credit Unions for three years running (2022-2024)
  • 2022 American Banker Best Customer Experience (4th in the nation)
  • A CNN Best Home Improvement Loan pick for fast funding (February 2024)
  • Best Health Savings Accounts by Forbes (February 2024)
  • Best Small Personal Loans for fast funding by CNN (February 2024)
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Convenience

Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.

Innovation

First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.

Advocacy

As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.

Service

Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.

Security

First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.

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Community commitment
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Contact info

  • Northeast Dawson Creek Drive 5100, 97124, Hillsboro, Oregon, United States

5.0

Excellent

TrustScore 5 out of 5

265 reviews

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5.0

All reviews

(265)

4,239 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Hong Vo & Palo Alto Branch

Hong Vo, my personal banker, looks after my interests and helps by giving me various options that I could consider. Overall, the Palo Alto Branch is EXCELLENT! In particular, Amjad Marri and Behar the branch manager have gone out of their way to support my interests. Actually, everyone I’ve met has been friendly, interested in what is going on in my life, and have called me to remind that action is required. The products are also excellent. I tell everyone I know to switch to First Tech if they mention irritation with their current bank.

7 May 2026
Unprompted review
First Tech - Premier Rewards Banking logo

Reply from First Tech - Premier Rewards Banking

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

Rated 5 out of 5 stars

Always a Pleasure to work with Premier Rewards at First Tech

Taaniya Padda, my Premier Rewards Representative, is always looking out for my best interests. I can count on her to have the latest information, for answering all my questions, and for helping me to accomplish things over the phone which would normally require a trip to a physical branch. I couldn't be more pleased.

5 May 2026
Unprompted review
First Tech - Premier Rewards Banking logo

Reply from First Tech - Premier Rewards Banking

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Rated 5 out of 5 stars

I have been working with Emilee…

I have been working with Emilee Gutierrez for several years now. She is a pleasure to work with, knowledgeable, thoughtful, timely, and pleasant. I recommend her highly.

7 May 2026
Unprompted review
First Tech - Premier Rewards Banking logo

Reply from First Tech - Premier Rewards Banking

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Rated 5 out of 5 stars

I've been working with Samantha

I've been working with Samantha; she's been very helpful, providing many insightful advice.

7 May 2026
Unprompted review
First Tech - Premier Rewards Banking logo

Reply from First Tech - Premier Rewards Banking

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Rated 5 out of 5 stars

I visited Sammamish location and looked…

I visited Sammamish location and looked for Notary. I met Ranu Lamba. I had a great experience and most satisfied with the services provided by her. It was very friendly. Had tea and snacks.

6 May 2026
Unprompted review
First Tech - Premier Rewards Banking logo

Reply from First Tech - Premier Rewards Banking

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Rated 5 out of 5 stars

First Tech Premier Account

My Financial Advisor got me in touch with Taaniya as I became eligible for a First Tech Premier Rewards account. I was explained in detail how the process works and the resulting benefits. Taaniya also helped me figure out some other question related to my credit card. I look forward to having a dedicated contact that will assist me with any questions I may have regarding my account. All of this at no extra cost. It's nice to see that customer service still exists!

6 May 2026
Unprompted review
First Tech - Premier Rewards Banking logo

Reply from First Tech - Premier Rewards Banking

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Rated 5 out of 5 stars

I’ve consistently had a positive…

I’ve consistently had a positive experience working with Taaniya Padda. She is attentive, knowledgeable, and always available to assist when needed. No matter the request, Taaniya approaches it with the same level of dedication and clarity. It’s reassuring to have such dependable support.

6 May 2026
Unprompted review
First Tech - Premier Rewards Banking logo

Reply from First Tech - Premier Rewards Banking

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

Rated 5 out of 5 stars

Great customer service

My experience with FirstTech bank over the years has been very smooth starting from opening an account with them when relocating to the US for work. The bank offers good financial terms and all technical issues are resolved quickly. I would especially recommend Vantana Cornick from the Seattle office who has provided excellent customer service.

6 May 2026
Unprompted review
First Tech - Premier Rewards Banking logo

Reply from First Tech - Premier Rewards Banking

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

Rated 5 out of 5 stars

Premier Rewards Banking is elevated experience

Premier Rewards Banking is an elevated experience with knowledgeable bankers, such as Eileen Alvarez, always ready to assist with any questions or banking issues. Highly recommend.

5 May 2026
Unprompted review
First Tech - Premier Rewards Banking logo

Reply from First Tech - Premier Rewards Banking

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts! We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

Rated 5 out of 5 stars

I've been working with Benny Mirsan for…

I've been working with Benny Mirsan for about 1 year & have had excellent service. Benny is prompt, accurate, and gives me good, sound advice. I've enjoyed our relationship & have appreciated his kind treatment & advice on financial matters.

5 May 2026
Unprompted review
First Tech - Premier Rewards Banking logo

Reply from First Tech - Premier Rewards Banking

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

Rated 5 out of 5 stars

Great banking help available ...

Luba Kyrychenko has been a great partner for our banking services. She is knowledgeable and ready to help us with anything we need. After our first meeting, she was able to make some changes that helped us save money on our banking. I highly recommend.

5 May 2026
Unprompted review
First Tech - Premier Rewards Banking logo

Reply from First Tech - Premier Rewards Banking

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Rated 5 out of 5 stars

Trusted Guidance and Excellent Service

We have had an excellent experience working with Samantha at First Tech. She is consistently responsive, thorough in her explanations, and ensures we have a clear understanding of our options. Her proactive approach—often identifying and addressing matters before we think to ask—has made the entire process smooth and significantly less stressful.

We truly appreciate her professionalism and support. Thank you, Samantha

5 May 2026
Unprompted review
First Tech - Premier Rewards Banking logo

Reply from First Tech - Premier Rewards Banking

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

Rated 5 out of 5 stars

I have worked with Samuel Frutos as my Financial advisor

I have worked with Samuel Frutos as my financial advisor for more than four years. Before meeting him, I believed I could manage my accounts at First Tech Federal Credit Union on my own — after all, I had taught Strategic Management at the University of Washington Business School.
Reality proved different.
Samuel has given me invaluable guidance on how to increase my dividends through both short‑term and long‑term strategies. He always takes the time to clarify my options and helps me choose the ones that best match my goals. His polite, thoughtful explanations have saved me from more than one potential mistake.
I truly enjoy working with him and greatly appreciate his professionalism and support.

Vitaly Nishanov

5 May 2025
Unprompted review
First Tech - Premier Rewards Banking logo

Reply from First Tech - Premier Rewards Banking

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Rated 5 out of 5 stars

Fantastic Financial Representative - Luba Kyrychenko

Luba Kyrychenko is an amazing professional, very knowledgeable with a fantastic personality. Luba is on top of the latest changes always thinking about her customers and ways to maximize their benefits. I trust her 100% and lover her effectiveness.

5 May 2026
Unprompted review
First Tech - Premier Rewards Banking logo

Reply from First Tech - Premier Rewards Banking

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Eileen Alvarez's great support!

I have worked virtually with Eileen Alvarez for several years. She has always been prompt in her replies to my request for assistance regardless of the time zone we happen to share. She continues to provide excellent assistance regardless of the type of questions I ask or the request for help I may ask. I wish all organizations I contact had an Eileen Alvarez in their support teams.

5 May 2026
Unprompted review
First Tech - Premier Rewards Banking logo

Reply from First Tech - Premier Rewards Banking

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Rated 5 out of 5 stars

Our meeting with Mitzi Macias Barahona

Our meeting with Mitzi Macias Barahona, was exceptional. We were so pleased with her attention to detail and genuine interest in us. Her knowledge of the various options available to us was so helpful! We look forward to working with her again.

4 May 2026
Unprompted review
First Tech - Premier Rewards Banking logo

Reply from First Tech - Premier Rewards Banking

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

Rated 5 out of 5 stars

great service and family style…

great service and family style reltionship

4 May 2026
Unprompted review
First Tech - Premier Rewards Banking logo

Reply from First Tech - Premier Rewards Banking

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Mitzi Macias Barahona

Working with Mitzi Macias Barahona has been great. She is very responsive and knowledgeable. I would recommend her help anytime!

30 April 2026
Unprompted review
First Tech - Premier Rewards Banking logo

Reply from First Tech - Premier Rewards Banking

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts! We value your feedback and would love the chance to discuss your concerns further. Please email social.reviews@firsttechfed.com so we can assist you directly.

Rated 5 out of 5 stars

Highly Recommend Vantana Cornick at First Tech

I've had the pleasure of working with Vantana Cornick at First Tech, and she is easily one of the most helpful and dedicated bankers I've ever worked with. From day one, she made me feel genuinely valued as a customer, taking the time to understand my needs and patiently walking me through every question, no matter how big or small. Her product knowledge is excellent, her communication is clear and transparent, and she's always proactive about following up and keeping me informed. Vantana strikes the perfect balance of being warm and professional, and I always come away from our conversations feeling confident and well taken care of. She's a true asset to First Tech, and I'm grateful for the care and attention she consistently brings to every interaction.

1 May 2026
Unprompted review
First Tech - Premier Rewards Banking logo

Reply from First Tech - Premier Rewards Banking

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

Rated 5 out of 5 stars

Vantana Cornick is a pro!

Vantana Cornick is really helpful for investment advice and is always on top of it for me if I have certificates maturing.

1 May 2026
Unprompted review
First Tech - Premier Rewards Banking logo

Reply from First Tech - Premier Rewards Banking

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

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