First Tutors Reviews 

4,860
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently appreciate the very affordable pricing structure, noting that reasonable flat fees make connecting with learners highly cost-effective. People find the platform exceptionally well-organized and entirely straightforward, praising the smooth and supportive process for establishing successful tutoring connections. However, some people mentioned that the website suddenly went down unexpectedly, leaving users completely unable to access their essential profile details. A small group of reviewers expressed deep frustration over the unexpected platform closure and the noticeable lack of proper communication from the support team.

What people talk about most

Website

Reviewers highlight ambiguous aspects of website, as opinions on the platform are heavily divided. While many... See more

Service

Customers consistently note positive experiences with service, describing it as professional, prompt, and... See more

User experience

Consumers find user experience to be positive, highlighting that the platform is easy to use, clear, and... See more

Staff

People report positive experiences with staff, highlighting the supportive, reliable, and professional nature... See more

Price

Reviewers mention positive feedback about price, highlighting the fair and reasonable cost structure.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent tutoring site. Very easy to use. Tuition fees are reasonable as First Tutors doesn’t take a percentage of lesson fees like most of the other tutoring sites. Just a one off finders fee to ge... See more

Company replied

Rated 5 out of 5 stars

A great way to connect with students and teachers. I've been a private Arabic and Quran tutor with First Tutors for several years, and th... See more

Rated 5 out of 5 stars

An easy way to connect students to tutors. Students can communicate with potential tutors before exchanging private information like address and phone number, and tutor's info only get release after b... See more

Rated 5 out of 5 stars

As a tutor, over 3/4 of my students come through FirstTutors. I'm pleased about that because (unlike other sites) they charge a very reasonable one-off flat fee (roughly the same as a single lesson)... See more


Company details

  1. Tutor
  2. Educational institution
  3. Private Tutor

About First Tutors

Information provided by various external sources

We're here to help you! Just Contact our customer services.

First Tutors

Written by the company

Tutor Reviews
We gather 1000s of tutor reviews every month.
References & ID checks
Have confidence that your tutor's identity is genuine. All of our tutors must pass identity checks, plus we take up at least 2 references. These references are passed on to you once you've selected your tutor.
7 Day Support
Not sure about something? We have a team of experienced, caring people on hand to help 7 days a week.
No Tutor, No Fee
Contact as many of our tutors as you like through our website for free. You only pay when you're ready to hire one as your tutor.
Find the Perfect Tutor
If things don't work out with your tutor, just leave them a review and you can choose another one for free. With over 20,000 listed tutors, you're bound to find one that's just right for you!

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

5k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(4,860)

72 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have been using First Tutors since I…

I have been using First Tutors since I started doing this service . First Tutors has been truly inspirational , a lovely platform for where my skills are advertised .

They are an excellent platform where you will be able to find gold tutors

God bless this organisation

25 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent!

My experience with First Tutors has been very pleasing. I’ve had all sorts of inquiries from prospective clients, and from different parts of the country. Most of my students have come through the site. I had no hesitation in recommending the site to parents seeking tuition in other subjects.

22 April 2025
Unprompted review
Rated 5 out of 5 stars

First Tutors does not fleece or extort…

First Tutors does not fleece or extort continual high commission charges from parents or tutors. It is a one off payment system.

Many other tutor sites take complete control of all payments and take a commission of up to 32 or even 35 %. Some even charge the student commission on a tutor's traveling expenses. Since COVID, many of these other sites seem to have jumped on the bandwagon to treat the entire industry as a cash cow.

First Tutors is not like that. It is a straight forward, professional, no nonsense, introduction site that puts students in contact with teachers.

3 April 2025
Unprompted review
Rated 4 out of 5 stars

First Tutors is a very professional…

First Tutors is a very professional site. Some of my students have had trouble negotiating their website to give feedback, but this is the only reason I have given them four stars instead of five.

31 March 2025
Unprompted review
Rated 5 out of 5 stars

Such a professional service

Such a professional service. The creators have done an outstanding job - providing a great platform in which parents can easily find and select the right tutors. I don’t think the other tutor platforms come close.

30 March 2025
Unprompted review
First Tutors logo

Reply from First Tutors

Thank you for your kind words! We are thrilled to hear that you find our platform helpful and appreciate the positive feedback. We strive to provide a user-friendly experience for parents seeking the best tutors for their children. We appreciate your support.

Rated 4 out of 5 stars

Generally very good!

I have been a teacher with First Tutors for many years and I keep with them because I do get lots of work! So many thanks to First Tutors. My only negative is that sometimes when there is a IT problem the reply can be unhelpful. For example: my teacher account was suspended because of an IT problem which I was not aware of. But generally they are a great company!

26 March 2025
Unprompted review
First Tutors logo

Reply from First Tutors

Thank you for your review! We are glad that you have had a positive experience with us and that you have found our service to be helpful in finding work. We understand the frustration caused by receiving a duplicate enquiry which caused a temporary deactivation of your account which is now rectified, We are committed to providing our users with a reliable and user-friendly platform. We value your feedback and will continue to strive to provide the best possible experience for our users.

Rated 1 out of 5 stars

This company is a nightmare

This company is a nightmare. Avoid this website if you are a qualified teacher, and find somewhere which will respect you and your qualifications. This company did not tell me that they changed their policy and allow prospective clients to not just purchase your phone number and email but your address. This would be okay if they had solely decent clientele on the website. However, I had a prospective client lie about where the area they lived in as the area they initially said was only a 30 minute commute but where they were really based was over an hour away. I explained to them that I could not commute over an hour away as I am a full-time teacher and they are not based in the area they initially said. They were not happy with this but I am not expected to travel over an hour away because a prospective client lied about where they are based. I offered them online lessons as an alternative but they were adamant on meeting me and then I told First Tutors about this and they agreed to find an alternative tutor or refund their money.

The prospective client was livid and then daily started to phone me and harass me via text saying she wants me to tutor her son. This was very scary and it made me feel very vulnerable as she was able to purchase my phone number, email address and home address and she knows what I look like as I have a profile picture but I do not know what she looks like.

I reported this strange behaviour and harassment to First Tutors and they did nothing. The woman even wrote a review full of lies when I did not even tutor her son. First Tutors refused to remove the review even though they are aware this woman harassed me and the review is fake.

Edit: The company have responded by pretending I am 'client' and asking for my details. I urged them to investigate this already and they failed to do anything so I asked them to close my account. I also reported them as well to an organisation. They flagged my response as 'illegal' and 'harmful'. Nothing is 'illegal' or 'harmful' in my review (I wish this did not happen); I just want to help & protect others.

18 March 2025
Unprompted review
First Tutors logo

Reply from First Tutors

Dear Client,

I have requested your account details via Trustpilot so I can look into your complaint in detail. However, as you have not provided the requested information we are unable to comment on your review or reach out to you.

Trustpilot have advised us that you have since updated your review to remove the content which we flagged as harmful.

Kind regards,
First Tutors

Rated 2 out of 5 stars

Extremely disappointing and expensive experience

This service charges you a finder fee and then leaves it up to you and the tutor to have dialogue. There is no taster session offered so if your child decides they don’t gel with a tutor, you still have to pay them the full amount for a lesson. Customer service told me that if I wanted a new tutor under the same finder fee I would need to leave feedback regarding the tutor. I left honest feedback which upset the tutor who sent me an extremely rude message. The same happened for the next tutor. Despite numerous complaints regarding the harassing messages from the tutors, customer service didn’t seem to care and didn’t offer me back the Finders fee. I therefore wasted £130 on trying to find a tutor with this company.I have since gone with another company who offers a 15 minute FREE no-obligation tasted session and my daughter has had extremely productive sessions with her new tutor. First Tutors seem to not care about the calibre of the people that they put on their books. All they are interested in is their Finders fee. It is not safe to give out parents’ phone numbers and email addresses. The new company doesn’t share any information regarding the tutor and pupil (apart from first name) and all is done through their website platform.
This was an extremely disappointing experience and I would not recommend you to use First Tutors. Look elsewhere for a more honest company.

14 January 2025
Unprompted review
First Tutors logo

Reply from First Tutors

Dear Em,

We are very sorry to hear you have been disappointed in sourcing tutors through the website. I understand this isn’t the experience you were hoping for and appreciate your concerns.

We charge a finder’s fee to release your chosen tutor’s contact details once you have used our free messaging service to contact as many tutors as you like to discuss your requirements. Of course we want you to be happy with your choice of tutor and we understand that sometimes things don’t work out with a match. We therefore offer a free replacement tutor for the same subject once you have left feedback on your tutor’s profile to explain the issue.

We never share your contact details with tutors in accordance with GDPR. Your tutor’s contact details are released in full once you pay our finder’s fee. Some tutors (but not all) offer a free or discounted first lesson.

I would like to review your complaint so I can further understand your experience but cannot do so without your First Tutors account details so am reaching out via TrustPilot to request this information.

Kind regards,

Christine
First Tutors

Rated 5 out of 5 stars

Excellent and trustworthy!

Excellent and trustworthy website for both teachers and parents. Really enjoying working with them. Highly recommended! Super easy and flexible to use for both online and offline!

18 March 2025
Unprompted review
First Tutors logo

Reply from First Tutors

Thank you for your kind words! We're thrilled to hear you're enjoying our website and finding it easy to use. We strive to create a platform that is both helpful and user-friendly for tutors and parents/students alike. We appreciate your recommendation and will continue to work hard to provide the best possible experience.

Rated 5 out of 5 stars

Excellent.

Easy to use. Staged process that allows you to choose a tutor, then make initial links, then proper contact. A safe system of payment and slow release of details. Excellent follow up through email.

16 March 2025
Unprompted review
First Tutors logo

Reply from First Tutors

Thank you for your kind words and detailed review. We are delighted to hear that you found our platform easy to use and appreciated the staged process, secure payment system, and excellent email follow-up. We strive to provide a safe and efficient experience for our users, and your feedback reinforces our commitment to these values.

Rated 5 out of 5 stars

First class, highly recommended …

I moved across to First Tutors from another tutoring site which had changed its charging policy from a one-off finders fee to a percentage of everything I earned, which made my charge of £40 become a charge to tutees of £59, which meant I got no more students. First Tutors only charge a finders fee.
I was concerned, however, that as I now had no reviews, I would struggle to get work. I should not have worried. Having joined in October 2024, by January 2025 I was turning away work, which shows just how popular First Tutors are, and rightly so. So far, I have received four excellent reviews which will mean I should get plenty more work in the next academic year. Thank you First Tutors.

13 March 2025
Unprompted review
First Tutors logo

Reply from First Tutors

We understand your concerns about starting with no reviews and the potential impact on finding work. It's great to hear that you've had such a positive experience with First Tutors, and that you've been able to build a successful tutoring business. We're happy to hear that you've been able to turn away work, which is a testament to the platform's effectiveness in connecting tutors with students. We appreciate your feedback and are glad that you've found First Tutors to be a valuable resource.

Rated 5 out of 5 stars

Excellent tutoring company.

I am a tutor with First Tutors. The website is easy to use, and it is straightforward to communicate with potential clients. Best of all, there is no commission, as clients pay a one-off finder's fee. This means I can charge a reasonable rate to clients.

The company adheres to ethical standards and publishes a code of conduct for tutors to follow.

11 March 2025
Unprompted review
First Tutors logo

Reply from First Tutors

Thank you for your kind words and for taking the time to share your positive experience. We are delighted to hear that you find our website easy to use and that you value the direct communication with potential clients. We are also pleased that you appreciate the ethical standards and code of conduct we uphold for our tutors. We strive to provide a platform that supports both tutors and clients in a fair and transparent manner.

Rated 5 out of 5 stars

It is an astonishing platform

It is an astonishing platform to find the right tutors and tutees for your children. I found a Great English tutor for my son. As a tutor I receive amazing students.

4 March 2025
Unprompted review
First Tutors logo

Reply from First Tutors

Thank you for your kind words and for sharing your positive experience. We're thrilled to hear that you found the platform helpful in connecting with a great English tutor for your son. It's also wonderful to know that you've had positive experiences as a tutor. We're committed to creating a supportive and enriching environment for both students and tutors.

Rated 5 out of 5 stars

FirstTutors is transparent

FirstTutors is transparent, user-friendly, and makes it easy to connect with trustworthy tutors. It provides a seamless way for tutors and students to communicate, making it the best platform for both.

25 February 2025
Unprompted review
First Tutors logo

Reply from First Tutors

Thank you for your kind words! We are delighted to hear that you find our platform transparent, user-friendly, and helpful in connecting with trustworthy tutors. We strive to make the process of finding and connecting with tutors as seamless as possible for both students and educators, and your feedback reinforces our commitment to providing a positive experience.

Rated 5 out of 5 stars

Professional recruitment of tutors

Company is registering very professional tutors after thoroughly reviewing their profiles .

24 February 2025
Unprompted review
First Tutors logo

Reply from First Tutors

Thank you for your kind words! We are delighted to hear that you appreciate our efforts in ensuring the quality of our tutors. We strive to provide our clients with the best possible experience, and your feedback motivates us to continue doing so.

Rated 5 out of 5 stars

Very user friendly and a great tool for…

Very user friendly and a great tool for tutors to find work. Heads and shoulders above other platforms out there.

21 February 2025
Unprompted review
First Tutors logo

Reply from First Tutors

Thank you for your kind review! We're thrilled to hear you find our platform user-friendly and helpful for connecting tutors with work. We strive to provide a seamless and effective experience for our users.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look