Fitness Superstore - Manchester Reviews 

204
TrustScore 5 out of 5

4.9

The Snow Centre Trafford Way, Trafford Quays Leisure Village, M41 7JA Manchester, Cheshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Great service - over the phone with the store, online when making the order, customer support over a query I had - speaking with a real person, and the equipment itself. Delivered on time next day by... See more

Rated 5 out of 5 stars

I bought a new treadmill from this fitness store, and I am very happy. Lee was very responsive & knowledgeable, answered all my questions and helped me pick the right model for my home. Delivery was f... See more

Rated 5 out of 5 stars

James and Lee very helpful and explained how each of the machines worked Delivery was promp, on time and handled with care and great communication. The two delivery drivers credit to the company we... See more

Rated 5 out of 5 stars

Contacted Fitness Superstore today via their 'chat' service. James B from Manchester supported me through my purchases, offered advice and was incredibly helpful and patient. Prompt email trail, fol... See more


Company details

  1. #6 of 49 best companies in Exercise Equipment Shop
  2. #27 of 234 best companies in Fitness and nutrition
  3. #5 of 41 best companies in Fitness Equipment Wholesaler
  4. #2 of 4 best companies in Indoor Cycling
  5. #35 of 130 best companies in Sporting Goods Shop

About Fitness Superstore - Manchester

Written by the company

Founded in 1994, Fitness Superstore is the largest supplier of specialist Fitness Equipment in the UK. We have enhanced our position as the UK's largest retailer of specialist fitness equipment with an unrivalled range of import exclusives and leading high street fitness brands to choose from. Our sales staff are trained and experienced in the products we sell, ensuring we are able to offer you the best advice when purchasing your fitness equipment. Visit our massive 175,000 sqft distribution centre in Northampton, packed with all of the latest fitness and gym equipment for you to try and take away, or call in to one of our other nationwide stores.
FIND A STORE

Fitness Superstore

Written by the company

Next Day Delivery
At Fitness Superstore, we offer a range of fast and flexible delivery options. For those who require express delivery we offer a genuine next day or nominated day service, including larger bulky items such as treadmills and even heavy weight sets.
Never Beaten on Price
At Fitness Superstore we pride ourselves on being able to offer our customers premium products at the best possible prices, which is why we will try our absolute best not be beaten on price. If you find the same like-for-like product offered at a lower price elsewhere prior to purchase, contact us by phone, email or LiveChat and we’ll do our best to match or beat the competitor's price for you.
Stores Nationwide
We’ve got showrooms across the UK where you can check our unrivalled product range. Try before you buy, browse at your leisure and get advice and expertise from our friendly staff.

Contact info

  • The Snow Centre Trafford Way, Trafford Quays Leisure Village, M41 7JA, Manchester, Cheshire, United Kingdom

  • 0161 820 5921

4.9

Excellent

TrustScore 5 out of 5

204 reviews

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4.9

All reviews

(204)

3,143 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

We first spoke to Lee on the phone regarding an exercise bike, we called into the shop the next day 24/02/26 Lee was very helpful and knowledgeable on what would be suitable for my husband to try out and suggested a Sole B94 which was an excellent choice for him
Delivery was arranged and was amazed we received it the very next day by 1pm
From start to finish it was a pleasure to deal with Lee who made it so easy.

24 February 2026
Unprompted review
Fitness Superstore - Manchester logo

Reply from Fitness Superstore - Manchester

Dear Tracy Evans,

We're happy to hear that you found our team member helpful and knowledgeable in choosing the right exercise bike for your husband. We're glad the suggested model was an excellent fit and that the delivery was prompt. Thank you for sharing your positive experience!

Kind Regards
Fitness Superstore Trustpilot Team

Rated 5 out of 5 stars

Lee is always helpful !

Lee is always helpful !

2 March 2026
Unprompted review
Fitness Superstore - Manchester logo

Reply from Fitness Superstore - Manchester

Dear Slaven Mierech,

We appreciate the positive feedback regarding the helpful assistance you received!

Kind Regards
Fitness Superstore Trustpilot Team

Rated 5 out of 5 stars

Variety and simplicity

Lots of options to try on the shop floor and good advice at the local sales desk.

28 February 2026
Unprompted review
Fitness Superstore - Manchester logo

Reply from Fitness Superstore - Manchester

Dear ACD,

We're happy to hear that you found many options to explore and received helpful guidance from our sales team. Thank you for your positive feedback!

Kind Regards
Fitness Superstore Trustpilot Team

Rated 5 out of 5 stars

Trafford Park Branch 1st Class Experience

Absolute pleasure dealing with James today at the Trafford Park branch, really helpful and knowledgeable advised us about the correct equipment for our needs.

28 February 2026
Unprompted review
Fitness Superstore - Manchester logo

Reply from Fitness Superstore - Manchester

Dear Gerard,

We are happy to hear that your visit to the Trafford Park branch was a pleasure. We appreciate your positive feedback regarding the helpful and knowledgeable advice you received. Thank you!

Kind Regards
Fitness Superstore Trustpilot Team

Rated 5 out of 5 stars

Manchester snow centre Came to sports fitness superstore…

Came to sports fitness superstore Saturday the 28th had a good chat with James was determined to buy a Nordic T9 but was convinced to buy the the soul F 65 played around with it really enjoyed the experience great professional advice.

28 February 2026
Unprompted review
Fitness Superstore - Manchester logo

Reply from Fitness Superstore - Manchester

Dear Simon,

We're glad you enjoyed your experience and found our advice helpful in choosing the Soul F65. We appreciate you taking the time to share your positive feedback!

Kind Regards
Fitness Superstore Trustpilot Team

Rated 5 out of 5 stars

Excellent choice of products

Excellent choice of products. Staff were very knowledgeable and helpful, demonstrating as much of the equipment as we asked. We didn’t feel pressured and weren’t pushed towards a particular product. We explained what we were looking for and we offered a good range of options.

22 February 2026
Unprompted review
Fitness Superstore - Manchester logo

Reply from Fitness Superstore - Manchester

Dear D Webb,

We're happy to hear that you found a great selection of products! It's wonderful to know our team's knowledge and assistance were helpful, and that you felt comfortable exploring your options. Thank you for your positive feedback.

Kind Regards
Fitness Superstore Trustpilot Team

Rated 5 out of 5 stars

Great, speedy service

James was most helpful, welcomed us on arrival and saw to our requirements without delay. I am now leaving with a rowing machine that has all the features I wanted, and none that I didn’t!

24 February 2026
Unprompted review
Rated 5 out of 5 stars

Great support and help

Great support and help

22 February 2026
Fitness Superstore - Manchester logo

Reply from Fitness Superstore - Manchester

Dear Mr Usman Patel,

We are happy to hear that you received great support and help. Thank you for your positive feedback; we appreciate it.

Fitness Superstore Trustpilot Team

Rated 5 out of 5 stars

What a great experience I had buying my…

What a great experience I had buying my first Matrix elliptical trainer from James at Fitness-Superstore Manchester! He explained all the differences between the machines that I was interested in and helped me decide on the model that would fit my personal needs. I will definitely be coming back for anything gym! Thanks James!

23 February 2026
Unprompted review
Rated 5 out of 5 stars

Manchester store

Visited the Manchester store to look at rowing machines. Great response to my initial email asking what was available to try. On visiting the store James was really helpful, gave us all the information we needed but also left us alone to try all the machines in peace 😊. Highly recommended

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Friendly, attentive and knowledgeable staff

I experienced a very friendly greeting from Lee Dean the salesperson. He showed me the different models of Treadmill on offer, and what functions were available on each one. Lee explained the different options in a way that was easy for a novice to understand and I wasn't 'blinded by science'! Having been given time to try out the machine of my choice, Lee took me through the paperwork and explained the delivery options to me. All in all, my visit was made a pleasant and comfortable experience by Lee. :-)

13 February 2026
Unprompted review

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