FJackets.com Reviews 2,201

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 495 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, often highlighting the soft and supple leather, and the stylish designs that garner many compliments. The fit is frequently described as perfect, with many appreciating the accurate sizing and tailored feel. Reviewers also commend the excellent customer service, noting the helpfulness, quick responses, and efficient handling of exchanges and returns. Delivery is consistently fast, even for international orders, and products arrive well-packaged and in pristine condition. However, some people were dissatisfied with the quality of certain items, describing them as cheap and not feeling like genuine leather. There were also occasional issues with delivery delays and unexpected charges for taxes or tariffs.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many customers expressing satisfaction that... See more

Quality

Consumers find quality to be positive, with many reviewers expressing satisfaction with the product's... See more

Delivery service

People report positive experiences with delivery service, often highlighting prompt and fast shipping, with... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process easy and seamless,... See more

Customer service

Customers consistently note positive experiences with customer service, often describing it as excellent,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Superb cognac jacket for my wife. Such beautiful styling and strikingly attractive colour… both the shade and design hit you in the eye and scream quality. Fits her to a tee as did the red jacket... See more

Rated 5 out of 5 stars

Had two jackets from here now, a blazer type and the tan biker jacket. The blazer I ordered the wrong size initially, return and exchange was quick and easy had loads of compliments. The tan biker ja... See more

Rated 5 out of 5 stars

I ordered my 1st leather jacket from Fjackets & the whole experience was fantastic! I initially ordered a medium which was too big for me so I had to return it for a smaller size & a different styl... See more

Rated 5 out of 5 stars

Couldn't be happier with my experience with F Jackets! Seriously. The prices are outstanding, the options are great and their customer service is out of this world. Being that the suit shipped from ov... See more


Company details

  1. Outerwear Shop
  2. Leather Coats Shop
  3. Men's clothes shop
  4. Ladies' clothes shop

Written by the company

Over 55,000+ happy customers trust FJackets. Explore our official brand for the latest leather outerwear for men and women.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2k reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 94% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Quality Leather Garments At Affordable Prices

My husband and I have purchased leather jackets and coats from FJackets several times and have always been extremely satisfied and impressed with the high quality of leathers they offer. They have good prices, provide quick service, and the garments arrive in perfect condition. If you have any questions, their customer service is great. I highly recommend FJackets.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

best site for leather period!!!

this is a great site for quality leathers. i do not buy a lot of clothing online however i have purchased 5 within the last eleven months . perfect fit and true to size. there was 1 issue with shipping and was corrected immediately corrected on chat line. i am complemented on my leathers all the time. prices are low for the quality and no added fees.

7 March 2026
Unprompted review
Rated 5 out of 5 stars

I found the perfect purple leather…

I found the perfect purple leather bomber jacket. When it arrived I was thrilled! But it didn’t fit, too small. I wrote to F jackets and explained the situation and they very quickly were able to exchange it for a larger size. So now I have the jacket of my dreams. Wonderful customer service.!!

16 February 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

I have ordered 2 suits, 2 separate times. Exceptional customer service, very accommodating. The support team has a great response time. They have definitely exceeded my expectations ordering online. I would highly recommend.
Thank you!

28 January 2026
Unprompted review
Rated 5 out of 5 stars

Happy to say my experience was great!

Happy to say my experience was great. I accidentally ordered 2 jackets at the same time without realizing. Once the second jacket arrived they made it extremely easy to refund.
The jacket itself is great. It was for my wife and the fit and style are really nice. Didn’t notice much of an odor as some mention, but there was a little upon opening the box. Went away quickly. Colors and fit were both great.

31 January 2026
Unprompted review
Rated 1 out of 5 stars

Shelby grey mens suit

Shelby grey mens suit. Cheap and nasty rubbish, looked like something you'd carpet the office in, horrible fabric, not lined, paid for express shipping yet took many days to arrive. Exceedingly disappointed

1 February 2026
Unprompted review
FJackets.com logo

Reply from FJackets.com

Hi Lynton,

We are sorry to read about your disappointment with the Shelby Grey Men’s Suit. This is certainly not the experience we aim to deliver.

Please allow us to assure you that every order is dispatched only after a thorough double quality check to ensure our customers receive exactly what they expect. It is concerning to hear that the fabric and finishing did not meet your expectations, and we'll look into it.

Regarding the shipping delay, while we do offer express shipping, there are rare occasions when certain sizes or styles need to be arranged from our overseas facilities due to stock availability. This can sometimes extend the handling time slightly.

Your satisfaction is extremely important to us. Our Customer Services Supervisor, Hazel Peter, is personally reaching out to you to review this matter and ensure it is resolved to your complete satisfaction.

We genuinely value your feedback, as it helps us improve, and we hope to have the opportunity to restore your confidence in us.

Regards,
Team F Jackets.

Rated 5 out of 5 stars

…F jacket

I bought a Fjacket and the hole experience was great , customer service was helpful and knowledgeable the jacker arrived on time and the quality and fit are perfect i will use F jacket again

9 February 2026
Unprompted review
Rated 5 out of 5 stars

incredible experience start to finish

incredible experience start to finish. Im a tough fit/size and they allowed me to order 3 of the same jacket style in different sizes. they then allowed me to return 2 and i kept the one that fit. didnt hassle me, didnt charge me anything for the shipping ordeal. Now i know my size and i can order from them with confidence in the future. Mary with their customer service team deserves praise and a raise for her stellar customer service. A+ experience. do not hesitate to do business with this company.

3 February 2026
Unprompted review
Rated 5 out of 5 stars

F Jackets

I was worried about ordering from F Jackets, the price seemed too good to be true but gave it a shot, and can't fault the service. The jacket arrived very quickly, the packaging was very neat, it is beautifully soft. I have had lots of comments on how nice it looks. I am very pleased 😀 I was let down from a previous retailer after 3 months, the jacket I was buying was over 4 times the cost for something very similar. I found the size to be true, I wouldn't hesitate to use the company again. It is hard not buying more at the price offered.

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Fast shipping

I received my order within about a week. The leather jacket fits perfectly. This is the second item I have ordered from them and I have been happy both times. This company is reputable. You won't go wrong with them.

23 February 2026
Unprompted review
Rated 5 out of 5 stars

Great jacket

I was a bit unsure about buying a leather jacket on line but I need not have been. My jacket fits perfectly, looks really cool and is great quality. Excellent.

14 February 2026
Unprompted review

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